maintenance supervisor resume example with 6 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Dedicated Maintenance Supervisor offering 10 years of successful team management in maintenance-driven roles. Adept at scheduling facilities maintenance to minimizing downtime and safety hazards. Well-versed in equipment troubleshooting and repair with focus on quality and efficiency. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Customer-focused professional with successful 10-year career in property management sector. Dynamic successful applying proactive problem solving solutions and prevention of capital loss to the asset in busy business environment.

  • Cost Management
  • Worker Training
  • Specification Interpretation
  • Work Estimation
  • Schedule Preparation
  • Customer Service
  • Visual Inspections
  • Standards Conformance
  • Employee Coaching and Motivation
  • Employee Safety Training
  • Managing Operations and Efficiency
  • Skilled Maintenance and Repair
  • Personnel Skill Assessments
  • Tool and Equipment Maintenance
  • Technical Proficiency
  • Scheduling and Coordinating
  • Project Management
  • Supply Requisition
  • Performance Tracking and Evaluations
  • Repair Requirements Determination
  • Fire Safety Regulations
  • Job Prioritizing
  • Health and Safety Regulations
  • Tool and Parts Inventory Oversight
  • Hand and Power Tool Operation
  • Materials and Labor Costing
  • Outside Contractor Oversight
  • Quality Standards
  • Manage Profitability
  • Building Upkeep
  • Strategic Planning
  • Basic Tools
  • Daily Workflows
  • Facility Maintenance
  • Organizational Policies
  • Room Turnover
  • Detailed Instruction
  • Risk Management
  • Customer Relationship Management
  • System Performance Evaluation
  • Programmable Logic Controllers
  • Task Prioritization
  • Predictive and Preventive Maintenance
  • Business Process
  • Reporting
  • Accounting
  • Service-Orientation
  • Communication
  • Electricity
  • Troubleshooting
  • Employee scheduling
  • Microsoft Word, Outlook, Real Page, OPS technology, Yardi Software Proficiency
  • PPE Compliance
  • Problem-Solving
  • Maintenance and Repair
  • Interpersonal Communication
  • Good Telephone Etiquette
  • Preventive Maintenance
  • Staff Management
  • Employee performance assessment
  • Deadline management
  • Materials requisition
  • Inventory replenishment
Work History
06/2022 to Current
Maintenance Supervisor Autokiniton , , San Francisco, CA
  • Kept track of equipment, inventories and system upgrades in order to prepare and present detailed reports to upper management.
  • Supervised [Number] employees and scheduled shifts.
  • Increased productivity by reducing downtime, budgeting effectively, allocating tasks and maintaining high standards of safety and work quality.
  • Analyzed and identified equipment failure root causes and initiated correction actions.
04/2020 to 05/2021
Regional Maintenance Specialist Alstom , , San Francisco, CA
  • Proceed if Capital
  • For Insurance
  • Claims: Follow
  • Property Claims
  • Process Flowchart
  • If hazardous materials are present, locked and stored in an hazardous cabinet and locked with MSDS binder and location
  • Manager
  • Immediately
  • Prepare Scope of
  • Work (SOW) with site staff
  • Forward SOW to
  • PM, ADO & AM
  • Send SOW to (3) qualified contractors & check license status with state
  • Coordinate PRE-
  • BID site walk and notify contractor that bid award will be sent by ADO
  • Prepare bid and return to RFM
  • (Allowed one week for preparation)
  • Review bids to ensure they fulfill the SOW requirements
  • Prepare bid summary and recommend
  • Contractor
  • Forward via email to ADO
  • Coordinate meeting with Asset
  • Manager to review
  • (In person or conference call)
  • Review and approve Proposal
  • Obtain agency approval if required
  • Send formal approval via email to PM, ADO &
  • RFM
  • Prepare contract using the Mercy contract template and forward to the
  • ADO
  • Include applicable Lien
  • Waivers
  • Forward contract to Contractor for signature
  • Execute contract and forward to
  • ADO with certificate of insurance & W-9
  • Forward to Asset
  • Manager for signature
  • Can be assigned by ADO to PM
  • Continued on Page 2 à
  • Confirm Source of Payment
  • Budgeted
  • Y/N
  • Approve to
  • Proceed or
  • Stop
  • Consult with VP of Construction if a
  • General Contractor will be using multiple subcontractors or the complexity of the project requires additional expertise
  • An AIA107
  • Agreement maybe required
  • 1-3 Max weeks 72hrs to review 72hrs to respond, 1wk to develop scope 72hrs to review & prepare summary 48hrs 48hrs 0-72hrs to review & send approval 48hrs72hrs 48hrs 7-14 days to schedule bid and site walk
  • Mercy Contractor Agreement
  • Fee Managed Contractor Agreement
  • Select the form icon below to access the
  • Standard Contractor Agreements
  • Revised 4/22/2011
  • Note: The recommended completion times are just guidelines and in some cases will need to be shortened do to urgency or increased do to complexity
  • Every effort should be made to move all projects through the process swiftly
  • It’s important to plan accordingly to ensure adequate time is allocated to complete projects by their budgeted due date.
  • Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
03/2016 to 04/2021
Maintenance Manager Oakmont Management Group , , San Francisco , CA
  • Supervised employee performance, preventive maintenance and safety.
  • Planned scheduled maintenance outages as part of preventive maintenance program.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Procured pricing information from various vendors to support cost-effective purchasing.
  • Delegated tasks to carefully selected employees in alignment with resource management goals.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
  • Investigated and corrected mechanical problems with machinery such as [Type] and [Type].
  • Provided guidance to management regarding project bids for onsite improvements.
  • Contributed to development, implementation and execution of maintenance programs.
  • Managed efficient teams of up to 5 employees.
  • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues and reducing downtime [Number]%.
  • Finalized work on building systems by completing basic carpentry and other finish work.
  • Rolled out improved training programs for maintenance employees.
  • Conducted training, licensing and vehicle inspections for new employees.
  • Developed and implemented employee incentive programs to promote top performance.
  • Implemented scheduled maintenance, retooling production status sheets and driving multiable tasks to achieve scheduling effectiveness.
  • Organized ongoing maintenance schedules to boost system performance.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
  • Optimized supply levels to keep stock within ideal parameters for expected needs.
  • Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
  • Reviewed and studied blueprints to double-check installation and implementation project requirements.
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults.
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
  • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
  • Hired and trained new maintenance staff workers to improve efficiency of department and cultivate productive work atmosphere.
  • Monitored product quality and communicated necessary improvements to Senior Asset Manager
  • Monitored product quality and communicated necessary improvements to Property Manager
  • Planned and implemented solutions for technical problems such as HVAC and Building mechanical systems .
  • Oversaw team of service professionals focused on annual maintenance contract agreements
09/2021 to 03/2022
Maintenance Consulting Lippert Components , , San Francisco, CA
  • ADO)
  • Execute contract and return to the
  • ADO
  • Distribute contract to PM, RFM, AM and contractor
  • Sends to regulatory agency if required
  • Inform non- selected contractors
  • Update SMART weekly as the project progresses
  • Coordinate start date and Pre-
  • Construction meeting with PM,
  • ADO & Contractor
  • Create work schedule which should coincide with Schedule of
  • Values in contract
  • Enter Order into
  • OpsTechnology
  • Attach contract & insurance certificate to order
  • Work Begins
  • Communicates to residents and coordinates relocation if required
  • Monitor
  • Completion progress
  • Keep
  • AM up to date on project status
  • Confirm partial completion according to contract with RFM or AM
  • Perform the
  • Receipt of Goods in OpsTechnology
  • Approve invoice in
  • OpsTechnology
  • Ensures funds and
  • Unrestricts cash
  • Select Payment in
  • Yardi
  • Check is cut and mailed to the contractor
  • The partial payment cycle continues based on the
  • Schedule of Values outlined in the contract until the
  • FINAL invoice is presented
  • The RFM and AM will to work together to ensure all work is completed prior to releasing any partial payment or the final payment
  • Important Lien Waiver Information:
  • The contractor must submit a conditional Lien Waiver with any progress payment request or Final Lien
  • Waiver with the final invoice
  • When the contractor deposits the check and it clears the bank, the Lien
  • Waiver will become Unconditional
  • ADO attendance is Optional
  • Ensure funds availability and
  • Unrestricts cash
  • Partial Payment Cycle
  • Can be assigned by ADO to PM
  • Approve invoice in
  • OpsTechnology
  • File for Records
  • Order entered according to Schedule of Values
  • Submit invoice for partial progress payment to
  • OpsTechnology
  • The invoice must included the conditional (
  • Lien
  • Waiver 72hrs 48hrs
  • Final walk through within 5 days of completion, /20125-7 days to coordinate start date, create schedule and work begins
  • Conditional Lien Waiver –
  • Used for progress payments
  • Final Lien Waiver – Used when Subs
  • Have be contracted
  • Final Lien Waiver for Single Contractor –
  • Used when no Subs have been contracted
  • Select the form icon below to access the
  • Lien Waiver document
  • Select camera to see video instructions
  • Select camera to see video instructions (
  • Do not process invoice if
  • Lien Waiver is not included
  • A 3rd party inspector maybe engaged depending on the value & scope of the project
  • Revised 4/22/2011
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Inspected fire extinguisher equipment on state-mandated schedule.
  • Determined new technique to streamline maintenance processes to increase workflow.
Expected in 03/2020 to to
Associate of Science: Fire Science
City College of San Francisco - San Francisco, CA


High Rise Fire Safety Director Certificate of Completion

  • Relevant Coursework: Title - 19 Fire and Safety Director March 11th 2020 - March 11th 2025
Expected in 05/1986 to to
High School Diploma:
El Cerrito High School - El Cerrito, CA
  • Relevant Coursework: building trades , electrical, carpentry, plumbing, mechanical systems
  • Completed AP course in computers preventive maintenance to building systems

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Resume Overview

School Attended

  • City College of San Francisco
  • El Cerrito High School

Job Titles Held:

  • Maintenance Supervisor
  • Regional Maintenance Specialist
  • Maintenance Manager
  • Maintenance Consulting


  • Associate of Science
  • High School Diploma

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