Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Accomplishments
Army Recruiter Certification Army Recruiting Information Support System ARISS Management Development Supervisor Development Equal Opportunity Representative Certification Unit Movement Officer Deployment Planning TC-AIMS II Functional Maintenance Manager Mobilization Maintenance Unit Level Logistic System ULLS-G Operator Environmental Compliance Defense Packaging of Hazardous Materials for Transportation Defense Hazardous Materials/Waste Handling Bus Driver Training/CDL Combative Trainer Combat Lifesaver Family Advocacy Program Field Hygiene I was awarded the Bronze Star while deployed to Afghanistan in 2011.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
04/2015 to PresentMaintenance SupervisorLafarge | Baton Rouge, LA, United States
Hours per week: 40 Twenty-three years (23) of progressively responsible experience supervising vehicle maintenance functions within a complex commercial, military or industrial maintenance operation, to include Heavy Duty Vehicle environment; experience within a unionized environment; extensive experience in vehicle maintenance; highly motivated, ability to maintain effective communications with all levels of management and labor; ability to make sound maintenance decisions based upon technical experience and knowledge; coordinate with operation centers to manage fleet support; provide thorough data analysis to cost-effectively manage vehicle fleet information; Develop metrics to measure the efficiency or effectiveness of maintenance processes; keep equipment in a state of readiness regarding calibration, repair, and scheduled preventative maintenance to meet workload demands; understand vehicle/equipment operations and maintenance functions in order to attain optimal functionality and performance; analyze existing transportation policies and regulations to recommend changes for procedural improvements; coordinate support for transportation equipment operations to achieve objectives within the department; provide community management oversight to ensure that staffing requirements align with functional requirements; research utilization standards to analyze vehicle fleet performance; develop monitoring processes to ensure financial management practices are effective and efficient.
Manage the maintenance of transportation equipment; Monitor an inspection program to ensure the quality of work performed meets established standards; Monitor vehicle and equipment usage to identify early turn-in or reassignment of underutilized equipment; Monitor an inspection program to ensure the quality of work performed meets established standards; verify the maintenance evolutions are in compliance by recommending changes to policies or procedures Possess CDL Class B license and/or CDL Permit and CDL Class B license with air brake and passenger endorsements; Develop program requirements in compliance with federal, state, and local regulations.
Proficiency in using computer systems; Microsoft Word, Outlook, Excel and PowerPoint MS Windows, MS IE, Spear, Cummins Insight, Thermal King, PeopleSoft, Adobe Reader, WinZip, Symantec.
Basic problem solving skills associated with software applications used daily.
Review utilization patterns, repeat status by vehicle unit on utilization operation and maintenance cost; scheduling and rotating vehicle usage to achieve maximum efficiency; administer individual maintenance frequencies in accordance with manufacture manuals warranty requirements and applicable regulations, maintain inventory control; identify/coordinate the need to dispose of vehicles.
Supervisor: Jamie Palmer (XXX2226000).
Okay to contact this Supervisor: Yes.
06/2011 to 04/2012Fleet Vehicle Maintenance &Operations ManagerBrown University | Providence, RI,
Hours per week: 60 Performed duties as SPECIAL Purpose Maintenance SUPERVISOR for a forward-deployed direct support maintenance company in support of Operation Enduring Freedom (OEF) Kandahar, Afghanistan; PROVIDED support for 64 customer units also company, battalion and higher level organizations in support of Operation Enduring Freedom (OEF) Kandahar, Afghanistan Responsible for ORGANIZING maintenance workflow efficiency, troubleshooting, repair, servicing and inspection of over 3000 pieces of ground equipment Supervised and was responsible for the health, welfare, morale, training, discipline, physical conditioning, and professional development of 23 employees and the accountability and serviceability of over $2 million worth of equipment and tools.
Provided technical and tactical guidance.
I have one year of specialized experience equivalent to the next lower grade level (GS-11) or pay band in the federal service or equivalent experience in the private or public sector conducting thorough data analysis to cost-effectively manage vehicle fleet information; understand vehicle/equipment operations and maintenance functions in order to attain optimal functionality and performance; provide community management oversight to ensure that staffing requirements align with functional requirements.; research utilization standards to analyze vehicle fleet performance.
Analyze existing transportation policies and regulations to recommend changes for procedural improvements Coordinate support (e.g., planning, licensing) for transportation equipment operations to achieve objectives within the department.
Coordinate with operation centers.
Coordinate with personnel (e.g., safety office, air traffic control, station armory, ground electronics maintenance division, environmental division) to meet program needs and goals.
Manage the maintenance of transportation equipment (e.g., vehicles, weight handling equipment).
Monitor vehicle and equipment usage to identify early turn-in or reassignment of underutilized equipment.
Develop program requirements in compliance with federal, state, and local regulations Monitor an inspection program to ensure the quality of work performed meets established standards Develop monitoring processes to ensure financial management practices are effective and efficient.
Formulate financial plans to support agency programs or activities Advise customers on repair estimates needed for government-owned or leased passenger vehicles and places to get estimates Determine vehicle availability for customer use.
Maintain records on Government-owned vehicles Keep equipment in a state of readiness regarding calibration, repair, and scheduled preventative maintenance to meet workload demands.
Develop metrics to measure the efficiency or effectiveness of maintenance processes Review work performed to confirm maintenance evolutions are done correctly and are in compliance with technical specification Verify the maintenance evolutions are in compliance by recommending changes to policies or procedure.
06/1992 to 03/2015Fleet and Maintenance Operations ManagerUnited States Army | City, STATE,
Hours per week: 40 Performed duties as Motor Sergeant for 3 company's and supervised and was responsible for the training, health, welfare and moral of 100 employees; Accountable planning, coordination, and execution of organizational maintenance of all wheeled vehicles, generators, kits, outfits, and Class IX repair parts.
Managed The Army Maintenance Management System (TAMMS), Production Load List (PLL), Unit Level Logistics System (ULLS), Army Oil Analysis Program (AOAP), Test, Measure, and Diagnostic Equipment (TMDE), drivers trained safety, and Class IX basic loads.
Maintained and accounted for ground equipment, supplies, and Class IX parts developed and IMPLEMENTED a highly efficient tracking system that allowed precise accountability for all vehicles, generators, and A/C units with an efficiency rate of 100%.
Responsible for enlisted personnel, fully trained and ready for combat in any situation.
Inspections, discipline, training soldiers on their duties, supporting other NCOs and officers in mission objectives.
06/1992 to 03/2015Army Recruiter/Human ResourcesUnited States Army | City, STATE,
Hours per week: 40 Performed duties as U.S.
Army Recruiter to determine eligibility for applicants processing for the U.S.
Army using appropriate regulations for processing enlistments ENSURING all qualifications and disqualifications were met.
INITIATED background investigations with local and federal agencies and screened medical history documents and prepared letters and RECOMMENDATIONS for exception to policies.
DEVELOPED and IMPLEMENTED recruitment strategies for market area and conducted market analysis and developed market penetration plans.
TRAINED and MENTOR recruiters, providing GUIDANCE in prospecting, presentations, Army interviews and professional development Maintained productive relationships with six high schools, two colleges and civic leaders throughout the community and a network of influencers to include parents, educators and community officials.
Delivered persuasive and informative presentations to high school and college students and job fairs detailing enlistment programs and educational benefits with potential applicants.
MOTIVATED and INSTILLED commitment, dedication and prepared Future Soldiers with outstanding mentorship and guidance resulting in five accelerated promotions prior to initial entry training.
06/1992 to 03/2015Supervisor Vehicle MaintenanceUnited States Army | City, STATE,
Hours per week: 40 Responsible for enlisted personnel, fully trained and ready for combat in any situation; responsible for inspections, discipline; training soldiers on their duties; supporting other NCOs and officers in mission objectives.
Good communication skills; demonstrated objectivity when handling problems and problem solver; determined schedules, sequences, and assignments for work activities based on work priority, quantity of equipment, and skill of personnel.
Inspected and monitor work areas; examined tools and equipment; provided employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules; investigated accidents or injuries and prepared reports of findings.
Monitor employees' work levels and review work performance; Requisition materials and supplies, such as tools, equipment, or replacement parts.
Inspected test, and measure; completed work, using devices such as hand tools or gauges to verify conformance to standards or repair requirements.
Conducted or arranged worker training in safety, repair, or maintenance techniques, operational procedures, or equipment use.
Developed, implemented, or evaluated maintenance policies and procedures.
Computed estimates and actual costs of factors such as materials, labor, or outside contractors.
Examined objects, systems, or facilities and analyzed information to determine needed installations, services, or repairs; Performed repairs on generator voltage regulators, governors, starter motor, fuel pumps, fuel lines and oil pumps.
Operated manual and remote switches, circuit breakers and power distribution panels to perform necessary electric power controls and distribution functions.
Adjusted cycling, synchronization of generators to meet electrical power, loads to buses and feeder circuits and related equipment.
Performed preventive maintenance on electrical power support system.
Checked equipment for fuel lubricant coolant, battery and water levels.
Checked pumps batteries, fan belts, for wear and tear of replacement, check engine performance generator bearings, oil temperature gauge.
Changed fuel filter, oil filter, air filter and lube oil; Performed overhauls on main engine; electric motor diesel engines; cylinder Generator set ranging from 1.5KW to 120KW generator sets.
I have one year of specialized experience equivalent to the next lower grade level (GS-11) or pay band in the federal service or equivalent experience in the private or public sector conducting thorough data analysis to cost-effectively manage vehicle fleet information; understand vehicle/equipment operations and maintenance functions in order to attain optimal functionality and performance; provide community management oversight to ensure that staffing requirements align with functional requirements.; research utilization standards to analyze vehicle fleet performance.
Analyze existing transportation policies and regulations to recommend changes for procedural improvements Coordinate support (e.g., planning, licensing) for transportation equipment operations to achieve objectives within the department.
Coordinate with operation centers; Coordinate with personnel (e.g., safety office, air traffic control, station armory, ground electronics maintenance division, environmental division) to meet program needs and goals.
Manage the maintenance of transportation equipment (e.g., vehicles, weight handling equipment).
Monitor vehicle and equipment usage to identify early turn-in or reassignment of underutilized equipment.
Develop program requirements in compliance with federal, state, and local regulations; Monitor an inspection program to ensure the quality of work performed meets established standards; Developed monitoring processes to ensure financial management practices are effective and efficient.
Formulate financial plans to support agency programs or activities; Advised customers on repair estimates needed for government-owned or leased passenger vehicles and places to get estimates Determine vehicle availability for customer use.
Maintained records on Government-owned vehicles; Keep equipment in a state of readiness regarding calibration, repair, and scheduled preventative maintenance to meet workload demands.
Developed metrics to measure the efficiency or effectiveness of maintenance processes.
Review work performed to confirm maintenance evolutions are done correctly and are in compliance with technical specification Verify the maintenance evolutions are in compliance by recommending changes to policies or procedure.
Develop criteria for mission requirements for vehicle budgeting; provide cost data; advise in rental rates for motor vehicles in the revolving account; advise operational personnel concerning vehicle repair/risk assessed modification contacts pertaining to cost estimate for repair on vehicle in fleet; audit monthly invoices for vehicle lease to reconcile billing issues with vendors; balance monthly RF2140 account.
04/1992 to 03/2015Human Resources SpecialistUnited States Army | City, STATE, United States
Performed repairs on generator voltage regulators, governors, starter motor, fuel pumps, fuel lines and oil pumps.
Operated manual and remote switches, circuit breakers and power distribution panels to perform necessary electric power controls and distribution functions.
Adjusted cycling, synchronization of generators to meet electrical power, loads to buses and feeder circuits and reinsured compliance with all OSHA, HAZMAT, Operational, Environmental, and Safety regulations without violations or citations.
I have 23 years of specialized experience equivalent to the next lower grade level (GS-11) or pay band in the federal service or equivalent experience in the private or public sector conducting thorough data analysis to cost-effectively manage vehicle fleet information; understand vehicle/equipment operations and maintenance functions in order to attain optimal functionality and performance; provide community management oversight to ensure that staffing requirements align with functional requirements.; research utilization standards to analyze vehicle fleet performance.
Analyze existing transportation policies and regulations to recommend changes for procedural improvements.
Coordinate support (e.g., planning, licensing) for transportation equipment operations to achieve objectives within the department; Coordinate with operation centers; Coordinate with personnel (e.g., safety office, air traffic control, station armory, ground electronics maintenance division, environmental division) to meet program needs and goals; Manage the maintenance of transportation equipment (e.g., vehicles, weight handling equipment); Monitor vehicle and equipment usage to identify early turn-in or reassignment of underutilized equipment; Develop program requirements in compliance with federal, state, and local regulations; Monitor an inspection program to ensure the quality of work performed meets established standards; Develop monitoring processes to ensure financial management practices are effective and efficient; Formulate financial plans to support agency programs or activities; Advise customers on repair estimates needed for government-owned or leased passenger vehicles and places to get estimates; Determine vehicle availability for customer use; Maintain records on Government-owned vehicles Keep equipment in a state of readiness regarding calibration, repair, and scheduled preventative maintenance to meet workload demands; Develop metrics to measure the efficiency or effectiveness of maintenance processes; Review work performed to confirm maintenance evolutions are done correctly and are in compliance with technical specification; Verify the maintenance evolutions are in compliance by recommending changes to policies or procedure.
Supervisor: James Eric Williams (XXX980641).
Okay to contact this Supervisor: Yes Hours per week: 40 SUPERVISED a team of 26 employees daily to ensure continual improvement and timeliness of HR services to include; Benefits, Entitlement, Education Development, Legality, Manpower, Receipt, and transfer of personnel.
Exercised SUPERVISION over professional, technical, and clerical subordinates with assigned responsibilities in various phases of Human Resources operations; Conducted military performance evaluations for enlisted personnel and Non-Commissioned Officers.
I PROVIDED advice/counsel to personnel and supervisors on grievances, disciplinary problems, performance evaluation, compensation, and retirement.
I ENSURED human resources policy was adhered to by ensuring new mandates and policy changes that the Department of the Army and Command Team had required on human resources guidance were being followed.
I provided strategic workforce planning and management advisory guidance to senior leadership on evaluations and served as liaison between the personnel and their supervisors.
I analyzed, evaluated, and coordinated all administrative matters specifically related to human resource.
MAINTAINED a tracking database for over 275 personnel on Officer and Enlisted Performance Reports, Awards, and Decorations with less than a 2% error rate.
This was beneficial due to the fact that any errors would hinder the growth and advancement of personnel .ESTABLISHED guidelines and performance expectations for my staff; observed worker performance; I managed and distributed the workload efficiently and effectively, setting deadlines and priorities for work accomplishments.
I effect disciplinary actions, as appropriate as well as reviewed, approved and disapproved leave.
I served as a liaison with various resource management personnel at Army Personnel Command on matters relative to personnel actions, education services, manning, manpower, and management recommendations to improve current operating policies and developed methods to measure the effectiveness fixing HR programs ;CREATED and IMPLEMENTED a Customer Service Action Plan to achieve our customer service objectives and ensure continuous improvement in the standard of service we provide to our customers.
This action plan includes HR Service Delivery Initiatives and our team commitments to better serve our customers.
Utilized sound principles to consistently process accurate daily actions and validated over 10,000 actions, while maintaining a 99.8 percent accuracy rate.
Education and Training
Expected in 12/2018Bachelor's Degree | Technical ManagementRegent University VA, , GPA: Technical Management Certifications Primary Leadership Advanced Leadership Non-Commissioned Officer Career Nonresident Program Action Officer
Activities and Honors
Veterans of Foreign War - Member United States Army Ordinance Corps - Member
Skills
administrative, Adobe, Army, agency, balance, Basic, Benefits, billing, budgeting, C, calibration, clerical, Good communication skills, continuous improvement, Customer Service, data analysis, database, Delivery, drivers, electronics, financial, financial management, functional, Government, hand tools, human resource, Human Resources, HR, inspection, Inspect, IE, maintain inventory, Leadership, letters, Logistics, market analysis, market, materials, MENTOR, Excel, office, Outlook, PowerPoint, MS Windows, Microsoft Word, network, next, Oil, organizational, ORGANIZING, PeopleSoft, Personnel, persuasive, policies, power distribution, presentations, problem solving skills, problem solver, processes, quality, Maintain records, recruitment, Recruiter, repairs, research, Safety, scheduling, sound, specification, staffing, strategic, Supervisor, SUPERVISION, supervising, switches, Symantec, tear, transportation, troubleshooting, vehicle maintenance, WinZip, workflow
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