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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Multi-talented employee consistently rewarded for success in planning and operational improvements. Experience in working with Pediatrics and staff management procedures positively impacting overall morale and productivity. Skilled at communicating, organizing and solving problems to improve level of care and raise quality rankings of health care facilities. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of clerical work as well as nursing. Motivated to learn, grow and excel.

  • Licensed Vocational Nurse (LVN)
  • First Aid CPR
  • Care Planning
  • Treatment Planning
  • Pediatrics
  • Team building
  • Patient Care
  • HIPAA Compliance
  • Medication Administration
  • Direct Patient Care
  • Perform well under pressure
  • Detail oriented, skilled at balancing multiple tasks at once
  • Reporting and documentation
  • Safety monitoring

* BLS Healthcare Provider- American Heart Association active until 07/2023

* IV Certification/ Blood draw

Beaumont Adult School Beaumont, CA Expected in 2019 LVN : Nursing - GPA :
San Bernardino High School San Bernardino, CA Expected in 1995 High School Diploma : Nursing - GPA :
Work History
Dallam-Hartley Counties Hospital District - LVN
Dalhart, TX, 03/2020 - Current
  • Managed various general office duties such as answering multiple telephone calls and responding to multiple voicemail messages.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Collaborated with RN on evaluation of care plan outcomes, implementing or adjusting medication treatment.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Increased customer satisfaction by resolving issues in a timely manner.
  • Strictly protected confidentiality of all information related to patient care activities and EMS operations.
  • Maintained constant communication with physician and other members of pediatric diabetes care team.
  • Took urine, blood sugar samples and A1C for quarterly routine assessment.
  • Delivered updates in patient status to charge nurse, recording all changes in medical records.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Answered incoming phone calls from patients to provide basic assistance and triage medical concerns or med refills.
  • Obtain lab results from laboratory for patient care
  • Collaborate with pharmacy for refills and corrections
Dallam-Hartley Counties Hospital District - LVN
Dalhart, TX, 08/2019 - 03/2020
  • Responded to patient requests with appropriate clinical and personal assistance
  • Provided basic patient care and treatment, such as administering medications, taking temperature and blood pressure and dressing wounds
  • Helped long-term care residents with bathing, dressing, feeding and other daily living activities
  • Reviewed patient history to verify conditions and current medications
  • Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies
  • Assessed patients' temperature, pulse and blood pressure and recorded in electronic medical records
  • Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary
  • Gathered patient data, cleaned wounds and changed catheters as part of comprehensive support
  • Delivered oral medications, intramuscular injections and medications via G- tube, J- tube, NG-tube
  • Documented patient vitals, behaviors and conditions and communicated concerns to supervising charge RN
Fairview Health Services - Financial Counselor
Princeton, MN, 07/2001 - 08/2016

*Screening and verifying insurance and eligibility

*Verifying demographic information

* Collecting co-payments

*Auditing documentation for correct billing

*Medical records

*Charge capture

* Pay for Performance (P4P)

* Scheduling of patients for appointments

* Referrals

* Billing

* Help expedite patient flow by ensuring patients are eligible and records are available

* Calming up the unsatisfied clients by giving proper explanation with help from ample departmen

* Provided clerical support to company employees by copying, faxing and filing documents.

* Greeted multiple daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.

* Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

* Processed payments and informed individuals of further financial responsibility to facilitate timely payments.

* Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.

Additional Information

* Quality improvement team with LLUCH

* Epic Super-User for information systems involved in training and educating staff thru LLUCH

* Clinic social coordinator

* Clinic representative for community liaison

* Student of the month twice (BAS)

* Perfect Attendance in Pre-Nursing

* Covid-19 vaccinated 03/11/2021

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Resume Overview

School Attended
  • Beaumont Adult School
  • San Bernardino High School
Job Titles Held:
  • LVN
  • LVN
  • Financial Counselor
  • LVN
  • High School Diploma