Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

.Focused Healthcare professional accustomed to prioritizing and delivering basic patient care and resident care. Offering 5years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. .Diligent Phlebotomist with strong background in blood and plasma from healthy adult donors. Skilled in educating donors and public on therapeutic products derived from plasma, screening process, and laboratory policies. .Talented Logistics Specialist with detail-oriented and hardworking approach to keeping goods flowing efficiently. Knowledgeable about coordinating both inbound and outbound schedules. Highly organized and forward-thinking team player. .Seasoned PV2 Army Logistic offering 2 years of service in United States Army Reserve. Intelligent, insightful and well-organized with excellent decision-making abilities and sound judgment.

  • Inpatient care
  • Direct Patient Care
  • Measuring bodily fluids
  • Dementia and Alzheimer's knowledge
  • Patient Management
  • Recording vital signs
  • Supporting personal needs
  • Foley Catheter Insertion and Removal
  • Patient Bathing
  • Compassionate
  • Inventory Restocking
  • Logistics
  • Shipping and Receiving
  • Warehouse Operations
  • Quantitative Analysis
  • Resident Assesessments
  • Transporting patients/Residents
  • Feeding assistance expert
  • Observing responses
  • Conducting intakes
  • Companionship and emotional support
  • Documenting behaviors
  • Bathing
  • Infection Control
  • Validating Supplies
  • Import Requirements Knowledge
  • Inventory Control
  • Inventory Maintenance
  • Invoice Preparation
  • Materials Control
Work History
08/2019 to Current LOGISTIC SPECIALIST Hoffmann-La Roche Ltd | Gilbert, AZ,
  • Supported senior company leaders by delivering reports outlining performance to drive process improvements.
  • Processed sales orders and handled administrative functions like bookkeeping, purchasing, tracking and credit applications.
  • Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
  • Streamlined office operations using automation, oversaw client communications, managed record tracking and data communication activities.
  • Led shipping and delivery quality control by managing downtime resulting in 100% increase in revenue.
  • Monitored and reported on transportation costs and properly filed shipping documents.
  • Directed inter-modal domestic and overseas import and export operations to meet aggressive deadlines.
  • Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.
  • Achieved and maintained customer loyalty by forging long-term relationships based on prompt and courteous service.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Checked prices and calculated totals for accurate invoice processing.
  • Realigned production schedules to factor in changing conditions such as materials shortages and changing designs.
  • Reviewed inventory to eliminate unnecessary expenses and provide optimal stock levels.
  • Safely and securely loaded items to prevent damage during transport.
  • Tracked personnel and supplies within company.
  • Greeted store customers and discussed needs.
  • Administered inventory network, controlled stockroom procedures and supervised warehouse administration exercises.
  • Addressed customer complaints and requests by resolution or escalation.
  • Accurately recorded discrepancies of damaged parcels.
01/2020 to 09/2020 Nurse Assistant-STNA Gritman Medical Center | Moscow, ID,
  • Gathered dietary information, assisted with feeding and monitored intake to help Residents achieve nutritional objectives and support wellness goals.
  • Assisted residents with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Maximized residents satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Provided care to residents throughout lifespan with consideration of aging processes, human development stages and culture.
  • Provided residents with personal hygiene assistance by giving bedpans, baths, backrubs and assisting with travel to bathroom.
  • Promoted good oral and personal hygiene by aiding residents with shaving, bathing and teeth brushing.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Supported patient admissions, discharges and transfers to promote team efficiency.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Assisted in providing patients with nutritional needs by transporting food trays and aiding with feeding.
  • Assisted patients with activities of daily living under guidance of RN
  • Organized and replenished unit supplies to maintain team readiness for expected demands.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to RN.
04/2018 to 07/2019 Phlebotomist Blanchard Valley Hospital | City, STATE,
  • Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
  • Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Assembled tourniquets, needles and blood collection devices to prepare work trays.
  • Accurately labeled vacutainer tubes with patient name, date and time of collection.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Performed bedside tests like bleeding time tests and entered results into patient charts.
  • Organized daily work based on collection priority.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
Expected in 11/2014 High School Diploma | SCMN-KEGATI, KENYA, GPA:
Expected in Associate of Science | Nursing OWENS COMMUNITY COLLEGE, FINDLAY OH, GPA:
Expected in No Degree | Phlebotomy DNS, Findlay, GPA:

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