Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
To secure a position in a company so that I may utilize the skills and knowledge I have gained performing the work which I have learned and perfected in all my working  years. I am interested in becoming part of a company which will provide the opportunity for stability and growth to secure a Career.
I have great communication and customer service skills. I am organized, dedicated, and confident of my ability to perform the best work that is required of me. My 5 top strengths are Empathy, Detail-Oriented, Self-Starter, Communicator, and Problem Solver. I work well independently & as a team to help and motivate those around me. I have so much more to offer and I would very much appreciate the opportunity to show you what I can do for your company.
Core Qualifications
  • Child Care Workers (3 yrs)
  • Supervisor/Manager of Retail Sales Workers (6 yrs)
  •  Experience working in a Credit Union (1 yr)
  • Experience in perfecting/securing liens on Manufactured Homes (1yr)
  • Facilities Coordinator
  • Typing Speed: 30 Words Per Minute    
  • Accounting Software (Peachtree, QuickBooks etc.) 
  • Switchboard Operators, Dispatch, Including Answering Service (10+ yrs) 
  •  Computer Skills (Outlook, Lotus, Excel, MS Word, Access, MS,etc. 
  •  Bookkeeping, Accounting, and Auditing Clerks (10+ yrs)
  • Office Administrative, General (10+ yrs) 
03/2015 to 04/2016 Lien Specialist Rca Corporation | Cherokee, NC,
  • I am responsible for all clerical and data entry to ensure accurate information and documents are in Compliance throughout the files. Update and prepare all required reports for the weekly/monthly meetings. Receive, review and validate copies of checks from files for accuracy and research documentation, fee'sand tax requirement's for 15 states.My primary responsibility is to prepare title documents for all of the Central region and file within regulatory deadlines, to secure CUFBL's lien is placed on all titles. I also track outstanding MCO's/Titles and contact the appropriate party if not received on timely bases, I prepare any needed title work to include requesting and voiding any additional checks needed for lien's late fees, and for any situation regarding the perfection of our lien.I use the access title data base to report track and follow any needed items to secure our lien or the title document itself. I also assist with internal and external customers, over the phone regarding title document processing, to include completion of title paperwork, title forms, and general titling information . I maintain effective relationships with all internal and external contacts as I speak with them on a regular basis.When necessary I assist collections with any phone calls or applying ACH payments. I have met and exceeded goals which have been set for me by my manager.
07/2008 to 09/2014 Receptionist Lincoln Tech | Grand Prairie, TX,
Assisted marketing to ensure appropriate deadlines were met to improve customer satisfaction. Organized files, developed spreadsheets, faxed reports and scanned documents to all patient folders on a daily basis. Retrieved requested files and delivered to appropriate personnel. Managed office equipment such as copiers, fax machines, placed service calls, ordered and maintained inventory. Entered information into computer databases. Processed and routed incoming mail. Destroyed patient files and materials upon request. Answered multiple switchboard calls while ensuring great customer service. Implemented and organized activities, luncheons etc to keep employees motivated and appreciated. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Worked with Microsoft,excel, publisher, Word

08/2006 to 01/2008 Dispatch Cox Auto Inc | Birmingham, AL,
  • Customer service, dispatched techs to designated job sites. Answer incoming calls and scheduled service calls. I assisted to collect all outstanding invoices. I have experience working with Microsoft, 10-key, fax machine, copy machines.
08/2003 to 06/2006 SecretaryAdministrative Assistant 31-W Insulation Co. Inc | City, STATE,
  • Assisted with correspondence, keeping records, setting up appointments and any other tasks requested by office manager. My responsibilities included processing payroll, invoicing, bids, and accounts receivable & payable, calculating and processing time cards.I maintained customer service relationships with all external and internal clients. I created and filed all files, dispatched all employees to their designated job sites on a daily basis. Managed incoming and outgoing calls for office.​
Expected in High School Diploma | Luther Burbank High School, , GPA:
Expected in | Kaplan University, , GPA:
not completed
English - Excellent ( Read, Write, Speak ) Spanish - Intermediate (Read, Write, Speak)
10 key by touch, Accounts payable, Accounts Receivable, Administrative, Auditing, Bookkeeping, Clerical, Customer Service, data entry, data base, documentation,Shipping and receiving, Multi-tasking , Fax Machine, filing, forms, invoicing, Lotus, marketing, meetings, Access, Excel, Office, Outlook, Publisher, MS Word, office manager, processing payroll, Peachtree, copy machines, Printers, QuickBooks, Read, record keeping, research, Retail Sales,  Scanners, Switchboard, phones, phone, writing skills,Professional and friendly

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School Attended

  • Luther Burbank High School
  • Kaplan University

Job Titles Held:

  • Lien Specialist
  • Receptionist
  • Dispatch
  • SecretaryAdministrative Assistant


  • High School Diploma

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