To secure a position in a company so that I may utilize the skills and knowledge I have gained performing the work which I have learned and perfected in all my working years. I am interested in becoming part of a company which will provide the opportunity for stability and growth to secure a Career.
I have great communication and customer service skills. I am organized, dedicated, and confident of my ability to perform the best work that is required of me. My 5 top strengths are Empathy, Detail-Oriented, Self-Starter, Communicator, and Problem Solver. I work well independently & as a team to help and motivate those around me. I have so much more to offer and I would very much appreciate the opportunity to show you what I can do for your company.
Child Care Workers (3 yrs)
Supervisor/Manager of Retail Sales Workers (6 yrs)
Experience working in a Credit Union (1 yr)
Experience in perfecting/securing liens on Manufactured Homes (1yr)
Typing Speed: 30 Words Per Minute
Accounting Software (Peachtree, QuickBooks etc.)
Switchboard Operators, Dispatch, Including Answering Service (10+ yrs)
Computer Skills (Outlook, Lotus, Excel, MS Word, Access, MS,etc.
Bookkeeping, Accounting, and Auditing Clerks (10+ yrs)
Office Administrative, General (10+ yrs)
Randstad -SACUSan Antonio, TexasLien Specialist04/2015 to 05/2016
I am responsible for all clerical and data entry to ensure accurate information and documents are in Compliance throughout the files. Update and prepare all required reports for the weekly/monthly meetings. Receive, review and validate copies of checks from files for accuracy and research documentation, fee'sand tax requirement's for 15 states.My primary responsibility is to prepare title documents for all of the Central region and file within regulatory deadlines, to secure CUFBL's lien is placed on all titles. I also track outstanding MCO's/Titles and contact the appropriate party if not received on timely bases, I prepare any needed title work to include requesting and voiding any additional checks needed for lien's late fees, and for any situation regarding the perfection of our lien.I use the access title data base to report track and follow any needed items to secure our lien or the title document itself. I also assist with internal and external customers, over the phone regarding title document processing, to include completion of title paperwork, title forms, and general titling information . I maintain effective relationships with all internal and external contacts as I speak with them on a regular basis.When necessary I assist collections with any phone calls or applying ACH payments. I have met and exceeded goals which have been set for me by my manager.
Walgreens Infusion and RespiratorySan Antonio, TexasReceptionist08/2008 to 10/2014
Assisted marketing to ensure appropriate deadlines were met to improve customer satisfaction. Organized files, developed spreadsheets, faxed reports and scanned documents to all patient folders on a daily basis. Retrieved requested files and delivered to appropriate personnel. Managed office equipment such as copiers, fax machines, placed service calls, ordered and maintained inventory. Entered information into computer databases. Processed and routed incoming mail. Destroyed patient files and materials upon request. Answered multiple switchboard calls while ensuring great customer service. Implemented and organized activities, luncheons etc to keep employees motivated and appreciated. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Worked with Microsoft,excel, publisher, Word
Mission Rest. SupplySan Antonio, TexasDispatch09/2006 to 02/2008
Customer service, dispatched techs to designated job sites. Answer incoming calls and scheduled service calls. I assisted to collect all outstanding invoices. I have experience working with Microsoft, 10-key, fax machine, copy machines.
31-W Insulation Co. IncSan Antonio, TexasSecretaryAdministrative Assistant09/2003 to 07/2006
Assisted with correspondence, keeping records, setting up appointments and any other tasks requested by office manager. My responsibilities included processing payroll, invoicing, bids, and accounts receivable & payable, calculating and processing time cards.I maintained customer service relationships with all external and internal clients. I created and filed all files, dispatched all employees to their designated job sites on a daily basis. Managed incoming and outgoing calls for office.