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Lead Teller Resume Example

Resume Score: 80%

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DJ
LEAD TELLER
Experience
Company Name | City, StateLead Teller04/2018 - 12/2020
  • Counted as much as several dollars in daily funds with manual and machine-assisted methods.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Verified amounts and integrity of every check or funds transfer.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
  • Warmly welcomed customers and offered pleasant service during entire transaction, which improved satisfaction ratings by [Number]%.
  • Completed monthly audits and managed overdraft reports.
  • Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
  • Kept teller window areas clean, organized and fully stocked.
  • Served several customers each shift, remaining composed and professional even in high-stress situations.
  • Performed basic administrativetasks regarding banking products, including handling phone calls, inquiries and emails.
  • Greeted and assisted several customers per day professionally and courteously.
  • Balanced bank's vault with over several dollars in it daily.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Consistently met several goals.
Company Name | City, StatePara Optometrist
  • Sustained workplace cleanliness by cleaning exam rooms, disposing of used supplies and sanitizing equipment.
  • Maintained stock of essential supplies such as [Type], [Type] and [Type] by conducting inventory, ordering new supplies and disposing of expired items.
  • Used optometric equipment such as [Equipment], [Equipment] and [Equipment] to conduct pre-testing and special testing.
  • Processed patient information into office database, using software allowing access to accurate and up-to-date records.
  • Determined most appropriate tools and treatments for specific eye problems.
  • Promoted healthy vision by counseling and educating patients.
  • Documented patient care by charting patient condition and treatment in records.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Contributed to development, planning and completion of project initiatives.
  • Prioritized and organized tasks to efficiently accomplish service goals.
Company Name | City, StatePara Optometrist
  • Determined remedial alternatives and discussed and interpreted findings with patients.
  • Sustained workplace cleanliness by cleaning exam rooms, disposing of used supplies and sanitizing equipment.
  • Maintained stock of essential supplies such as [Type], [Type] and [Type] by conducting inventory, ordering new supplies and disposing of expired items.
  • Used optometric equipment such as [Equipment], [Equipment] and [Equipment] to conduct pre-testing and special testing.
  • Processed patient information into office database, using [Software], allowing access to accurate and up-to-date records.
  • Grew revenues by $[Amount] by turning prescriptions written in exam room into eyewear sales.
  • Promoted healthy vision by counseling and educating patients.
  • Documented patient care by charting patient condition and treatment in records.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Created agendas and communication materials for team meetings.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Contributed to development, planning and completion of project initiatives.
  • Prioritized and organized tasks to efficiently accomplish service goals.
Company Name | City, StateMedical Assistant
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Administered rapid tests such as [Type] and [Type] to help clinical staff assess conditions.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Batch-scanned and indexed patient charts to improve data availability while maintaining security.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Reviewed treatment sheets for consistency, completeness and accuracy.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assessed, documented and monitored vital signs for more than [Number] patients per day.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Measured patient peak flows to improve workflow efficiency.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Completed basic physical assessments of [Type] and [Type] patients to provide optimal care.
  • Assisted back office patient processes to reduce customer wait time by approximately [Number]%.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
Summary

Self-motivated banking professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.

Skills
  • Commercial servicing
  • Rapid 10-key data entry
  • Staff management
  • Quality control
Education and Training
Falls City High School | City, StateHigh School Diploma05/1984
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Falls City High School

Job Titles Held:

  • Lead Teller
  • Para Optometrist
  • Medical Assistant

Degrees

  • High School Diploma

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