Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Skills
Problem-solving abilities
Conflict resolution
Group facilitation
Confidential records
Client goal planning
Clinical Documentation
Courteous demeanor
Active listening
Adaptive team player
High-energy attitude
Incident reporting
Emergency Response
Team management
Team building
Organization
Planning and coordination
Safety and risk assessments
Reliable and trustworthy
Working collaboratively
Staff development
Compliance with regulatory guidelines
Patient relations
Experience
07/2022 to Current
Recovery Support SpecialistFamily & Children's Service – Tulsa, OK,
Facilitated daily group sessions focused on various issues to help groups and individuals.
Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized support.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Kept patients on track by assigning and supervising their activities and giving constructive feedback.
Recognized by management for providing exceptional customer service.
Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
Followed standard admissions procedures and documentation requirements for all client intakes.
Documented behavioral incidents thoroughly to keep accurate records.
Completed shift reports daily and submitted to management for evaluation.
Performed searches of resident belongings prior to admissions and throughout stays.
Completed daily client rounds and tracked client movements.
Intervened in cases that warranted it, including when clients wished to leave facility against medical advice.
Helped clients diagnosed with addictive disease disorders increase skills, explore talents and build self-esteem.
03/2021 to 05/2022
Landscaping Crew LeaderMilestone Retirement Communities – Auburn, CA,
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Established and enforced procedures and work standards, promoting team performance and safety.
Supervised day laborers in completing large landscaping projects.
Coached staff on strategies to enhance performance and improve customer relations.
Education and Training
Expected in 06/2010 to to
High School Diploma: Central Bucks High School - Doylestown, PA GPA:
Expected in to to
Certified : CPR and First Aid Training American Red Cross - , GPA:
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