Meticulous and systematic Lead Administrative Support Specialist skilled in organizing, planning, and managing daily clerical needs. Bringing solid expertise in coordinating and assisting the department's Chair and Graduate Student Liaison with documents, handling correspondence, reports, and student records with several years of valuable customer service knowledge. Skilled in critical thinking, oral and written communication, and leadership.
Skills
PeopleSoft Financials and Campus Solutions
Concur
Problem-Solving
Examinations Proctoring
Student Records
WebSite Development
Verbal and Written Communication
Report Preparation
Professional and Courteous
Academic Assistance
Administrative Support
Organizational Skills
Customer Service Support
Adobe Photoshop
File Coordination
Data Entry
Microsoft Windows and Office
Multitasking and Prioritization
Supply Inventory Control
Website Updating
Evoq
Sitefinity
Travel Coordination
Event Planning
Fast Learner
Experience
11/2011 to Current
Lead Admin Support SpecialistThe University Of Oklahoma – Norman, OK,
Arranged travel and hotel accommodations for international and domestic business meetings and trips.
Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
Assisted faculty members or staff with administrative work.
Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
Monitored office supply inventory and replenishment and liaised with vendors to negotiate optimal pricing.
Pleasantly welcomed visitors, answered phone calls, trainer and back up for front desk when needed.
Coordinated catering services for various functions, including department meetings.
Reviewed information and elements regularly on websites and pages for accuracy and functionality.
Published department updates to website.
Answered faculty questions about website use and design.
Processed visa applications, analyzing documents for validity.
Answered questions, concerns and inquiries from IFSS, PI and management regarding visa application process.
Processed monthly Pcard expenses.
11/2011 to Current
Graduate Student Liaison AssistantCity Of Oxnard, Ca – Oxnard, CA,
Supported Graduate Student Liaison with administrative assistance.
Completed and processed applications for admission.
Entered student course enrollments and grades.
Generated grade, enrollment, application reports.
Update class schedule if requested.
Organize and set up student lunch with guest speakers.
11/2011 to Current
Department Chair AssistantOUHSC – City, STATE,
Entered accurate data to maintain departmental student, faculty and operational records.
Scheduled and coordinated Chair's appointments and travel arrangements for official university business.
Managed logistics of purchases such as supplies, textbooks and audio-visual devices.
Coordinated administrative functions such as, tenure and faculty promotions updates.
Handled management of communication to departments and faculty by taking and making telephone calls when necessary.
Pleasantly welcomed Chair's visitors.
Organized files, scanned documents and managed physical and electronic documents and information.
Sorted and prioritized incoming mail, disseminating correspondence importance.
Proofed and edited letters and other correspondence to correct grammar and spelling errors.
Set up of conference rooms for meetings and other events.
Generated monthly department research report and faculty meeting minutes.
Attended COM Chair Assistance meetings when scheduled.
Maintained clean and organized coffee inventory and display for visitors.
Worked closely with Executive Dean's Assistant to coordinate schedules, correspondence, signatures and any additional information between department Chair and the Executive Dean.
Department Faculty Search Committee Secretary.
Liaised between Faculty Search Committee and applicants to address inquiries, arrange travel and itinerary.
06/2014 to 01/2021
PT - Customer Service RepresentativeOUHSC – City, STATE,
Counseled on educational paths and career plans, provided information about program resources and signed individuals up for specific classes.
Assisted students with filling out and submitting applications for admission.
Trained new enrollment team members in policies and procedures.
Assisted customers with making payments or establishing payment plans to bring accounts current.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.