lawn care technical supervisor resume example with 4+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Experienced and self-motivated manager. Results oriented and driven with a proven track record of working collaboratively with team members to achieve goals and excels in fast-paced environments.
Experienced in the personnel communications, contract negotiations, restaurant operations and employee management, warehouse operations and personnel management, and rigorous airline cargo/transport operations.
Proven to be adept at effectively managing any and all operations tasked.
I am a committed operations manager with a history of meeting company needs with consistent and organized practices.
Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
My experience is supported by an Associates in Communication, a Batchelors in Business Administration/Supervision and years of experience in numerous industries that support personal management, business management and contract negotiations.
Skills
Staff trainer
Cash Handling
Excellent Mental Math
Budget Planning
Analytical Skills
Inventory and supply
Word, Excel, and PowerPoint
Heavy Lifting
Responsible and Punctual
Physically Fit
Customer Service
Deadline Driven
Team Collaboration
Verbal and Written Communication
Decision Making
Problem Solving
Experience
11/2021 to CurrentLawn Care Technical SupervisorDelta | Atlanta, GA,
Optimized daily routes to complete for high-revenue production
Performed thorough inspections and evaluation of customer’s properties and prescribed corrective measures
Performed basic math calculations for correct dosage and product usage
Complied with all state and federal regulations, and company policies, procedures, and guidelines including local ordinance black-out dates.
Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximize retention.
Conducted yard maintenance tasks according to contract and to meet customer satisfaction.
Monitored plant health following fertilization applications.
Supervised and trained landscaping maintenance crew.
Used hand-held tools to maintain green spaces.
Prepared accurate quotes based on skilled lawn measurements and calculations of chemical requirements.
Answered customer questions regarding care and general knowledge of landscape.
Relayed new customer opportunities to management to follow up with sales.
Advised customers on plant, flower or shrubbery care.
Identified and diagnosed insect, weed and fungus conditions and pest-prone areas.
09/2020 to 10/2021Independent Courier ContractorVeroXpress | City, STATE,
Completed up to 100-120 stops per day
Completed pre and post-trip safety inspection, recording and reporting any defects and malfunctions
Inspected and verified contents of inventory loads before loaded into delivery truck
Properly secured items to prevent damage during transportation
Selected to train new hires on company used navigation system Ground Cloud.
Loaded trucks and safely secured merchandise to prevent damage during transportation.
Verified deliveries against shipping instructions prior to delivering to customers.
Handled merchandise in accordance with product handling standards.
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Delivered rush merchandise on tight schedules to meet customer targets.
Notified customers of delays to decrease calls to support.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Reviewed and verified invoices and purchase requests to confirm accuracy.
Contacted customers prior to delivery to coordinate delivery times.
Improved project completion time, multi-tasking operations on heavy equipment and trucks.
Operated manual and mechanical equipment safely to minimize injury and accident risks.
Checked loads against shipping papers to verify contents and identify special handling requirements.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
01/2019 to 12/2019Shift Supervisor/Associate ManagerMoe's Southwest Grill | City, STATE,
Assisted manager in planning and implementing strategies to attract customers and maximize sales.
Prioritized and delegated tasks for efficient completion within team environment.
Evaluated performance of team members and provided consistent coaching to improve skills.
Handled responsibilities successfully in manager's absence.
Oversaw daily operations, maintenance and administration of various properties.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
Organized schedules, workflows and shift coverage to meet expected business demands.
Enforced company policies and procedures to strengthen operational standards across departments.
Directed and led employees, supervising activities to drive productivity and efficiency.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Delegated tasks to team members based upon skill level and to achieve organizational goals.
Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
Led employee performance evaluations and rewarded top performers to retain quality personnel.
09/2017 to 01/2019Ramp Agent/Baggage HandlerUnited/Delta/Frontier Airlines | City, STATE,
Coordinated day-to-day schedules, tasks and positions for ground crew.
Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
Operated conveyor belts, push-back tractors and aircraft tugs daily.
Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
Collaborated with other movers when loading large equipment to prevent potential accidents.
Education and Training
Expected in 06/2021 to to BBA | Business Management and SupervisionFlorida State College, Jacksonville, GPA:
Expected in 06/2016 to to Associate of Applied Science | Social Science in CommunicationTidewater Community College, , GPA:
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