it technician resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Hard work and careful attention to detail has brought me far in life and gotten my very high praise in all my previous jobs. In my senior year of High School I was given the task of doing a research project and I chose to build my own battery. Electrical power had always interested me and so I spent many long hours researching all I would need to build a little single cell battery. The small private school I went to didn't have a ton of resources and so I had to stretch my imagination to make a cheap single cell battery. I used a glass jar, filtration paper, two lead plates (one that had been electroplated by myself) and sulfuric acid. It wasn't the best battery ever but it did produce and hold 2.5 V for a little bit. While at Bryn Athyn College I wasn't really able to pursue electrical power as the college was a liberal arts college but I did take two Chemistry classes that had me carrying out careful experiments. My attention to detail and doing it right the first time always payed off as I rarely messed up an experiment. I love worClaire hard and learning and any task I'm given, I put my all into it.

  • Built a Single Cell Battery
  • Won the President's Volunteer Service Award Gold two years in a row for 250+ hours of volunteer service of the Kempton Fire Department

  • T

  • Organizational Skills
  • Team Player
  • Dedicated to the task at hand

  • Active Listening
  • Collaborative Team Player
Work History
IT Technician, 08/2019 - 06/2021
City Of Doral Doral, FL,
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Answered and triaged requests for assistance in order to provide top-notch support.
  • Performed troubleshooting and repaired peripheral devices such as printers, scanners and copiers.
  • Set up PCs and peripheral equipment for use in video conferencing rooms, including projectors, microphones, PCs and more.
  • Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
  • Processed over 20 support requests weekly for technical assistance on wide range of issues related to device security.
  • Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
  • Linked computers to network and peripheral equipment, including printers and scanners.
  • Refurbished PC systems and peripherals such as monitors, networClaire equipment, printers and more.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Maintained electronic record integrity by verifying implementation of internal quality standards and external regulations.
  • Imaged and prepared new computers for integration into company networks and systems.
Restaurant Host, 01/2019 - 07/2019
Kimpton Hotels Goleta, CA,
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Supervised server balance and monitored table turnover to accurately seat customers.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Answered customer questions about hours, seating and menu information.
  • Monitored front entrance for new guests while assisting servers by taClaire and delivering drink orders.
  • Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus.
  • Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
  • Conducted dining room and server checks to assess readiness for expected customer loads.
Construction Worker, 06/2016 - 09/2017
Installed Building Products Auburn, NH,
  • Kept sites clean and organized to decrease accidents and increase overall productivity.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Used required tools to complete jobs, including hammers, saws, squares, levels and fastening devices.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Finished projects by sealing paints or stains, polishing surfaces and cleaning work sites.
  • Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar.
  • Assisted with basic carpentry work such as installing wooden floors and crown molding.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
High School Diploma: , Expected in
Kempton New Church School - Kempton, PA,
Status -
: Electrical Engineering, Expected in 06/2023
Virginia Tech - Blacksburg, VA,
Status -
Associate of Arts: , Expected in 06/2021
Bryn Athyn College of The New Church - Bryn Athyn, PA
Status -
  • Associates of Arts had a special focus in math and science
  • Dean's List Fall Semester 2019/2020
  • Dean's List Winter Semester 2019/2020
  • Dean's List Spring Semester 2019/2020
  • Dean's List Fall Semester 2020/2021
  • Dean's List Winter Semester 2020/2021
  • Dean's List Spring Semester 2020/2021
  • CPR certified through American Heart Association

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Resume Overview

School Attended

  • Kempton New Church School
  • Virginia Tech
  • Bryn Athyn College of The New Church

Job Titles Held:

  • IT Technician
  • Restaurant Host
  • Construction Worker


  • High School Diploma
  • Associate of Arts

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