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it specialist networksusaisec ncred resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
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Profile


Dedicated Information Technology Specialist with excellent technical, analytical and communication skills demonstrated by 39 years of experience.

Skills
  • Acquisition Lev III certified.
  • Tempest Certified for red/black system installation and facility design. Currently hold a TS/SCI Clearance for Africom and Eucom
  • Configuration experience with Juniper, Fujitsu, Adtran, Avaya CS2100, AS 5300, Siemens EWSD, Brocade, Cisco, Lucent 5ESS, Nortel DMS100/SL100 products.
  • Customer focused; committed to meeting client needs.
  • Strong technical skills; proficient in Network Engineering,
  • implementation of SONET, VOIP, Outside Plant Facilities, and Data formatting/framing D4/AMI, ESF/B8ZS, CBIT/B3ZS, OC-192 etc. ). Facility planning for AC/DC Back-up Power applications, Grounding, HVAC, and Generators


  • Project Management
  • Scheduling tools
  • Structural red-line revisions skills
  • Quality control
  • Analog and digital electronics design
  • Strong presentation skills
  • Process improvement
Accomplishments
  • Implementation of PLANET IRM Configuration Management tool for the Washington Headquarters Service Group in the Pentagon
  • and Africom
  • Data discovery / reconciliation using Planet DCE product and third party discovery tools or files (such as Altiris, BDNA, IBM Tivoli NetCool Precision, EMC ADM, HP OpenView, Microsoft SCCM. Remedy.
  • VOIP Implementation in the PENTAGON, Fort Benning, GA, AFRICOM.
  • MAC transactions (for planned Move, Add, Change transactions.
  • Drawing and CAD data to be imported from CAD files (such as AutoCAD or Microstation) using Planet Converter.
  • Coordinated and facilitated meetings with Government contractors such as Lucent, Verizon and coordinated the implementation of a software script to recover 15000 abandoned numbers in the Pentagon.
  • Quality Control saved substantial amount of rework during the Pentagon renovation construction phase by working closely with contractors to ensure that the design intent drawings met customer requirement quality standards.
Professional Experience
IT Specialist (Networks)USAISEC-NCRED, 02/2009 to Current
PerspectaBrook Park, OH,
  • Project lead for the replacement and elimination of TDM/Fractional circuits in the European Theater by providing a solution to convert these circuits to IP.
  • Lead Project Engineer in support of SOUTHCOM HQ Miami to engineer a redundant and diverse solution of their current WAN/LAN network.
  • Team Lead for the installation information infrastructure modernization program (I3MP) at several AOR's in the European theater. comprised of gathering, data network equipment and physical topology (connectivity between network devices) within the Army sites.
  • Outside Plant Lead (OSP) for the NETMOD 2 Pacific surveys of the OSP to evaluate existing Information Technology (IT) infrastructure and identify capability gaps in respect to the DISN Installation Campus Area Network - Design & Implement (ICAN-DI) and the Unified Capabilities Requirements 2013 (UCR 2013)at Hiro AD, and Camp Zama Japan.
  • Team lead for the NETMOD 2 Pacific ISP surveys to evaluate and document B/P/C/S physical connections/links (e.g., Fiber Optic Cable (FOC), copper) between all existing Main Communication Nodes (MCNs), Area Distribution Nodes (ADNs), Core Switches (ACSs), and End-User Buildings (EUBs)/Edge Access Switches (EASs)at for Fort Shafter, Schofield Barracks and Wheeler AAF Hawaii.
  • Assisted in the Design and cutover of 5th Sig CMD, AFRICOM, SOCAF TDM/serial circuits to the DISA MPLS.
  • Provide engineering planning assistance of space, power, alarm and HVAC of new Data Centers in Kelley Barracks , Grafenwoerhr , Kaizerslautern FRG, Molesworth UK, and Camp Lemonnier, Djibouti for AFRICOM.
  • Provide Government oversight to assist Booze Allen during the Technical Discovery Preparation activities which include data gathering for discovery testing at the Naval Computer and Telecommunications Station Atlantic (NCTAMS) Detachment Djibouti Enterprise Network (DEAN).
  • Project lead for the AFRICOM Joint enterprise Network(JEN) Division with the deployment of routers and switches for implementation of the Tactical Ground Reporting system (TIGR)at Camp Lemonier Djibouti.
  • Project lead for the implementation of a configuration management tool (PLANET)which includes documenting and entering the data for Cable infrastructure, Networking hardware, hardware configurations, External connectivity, IA configurations and documentation, security boundaries, voice systems, video teleconferencing and A/V capabilities.
  • On-site QA team lead in support of the Washington Headquarters Services (WHS)BRAC Project Mark Center.
  • Perform design reviews for all drawing packages for the Mark Center complex Design Build Project.
  • Analyze user requirements, determine project objectives, evaluate design alternatives, and review information system and network designs that satisfy the user requirements.
Lead QA/Facilities/Voice Switch Team Manager, 01/2006 to 02/2009
PENTAGONCity, STATE,
  • IPT lead for PEO-EIS to install NIPR/SIPR/ VOIP/ VTC/ networks and systems of the Pentagon Renovation Program.
  • Provide engineering support for the implementation of Messaging, Video and Audio Conferencing, MPLS/MSPP, and 911/wireless solutions.
  • Initiated and implemented leadership interventions, as necessary, to resolve complex technical and managerial problems.
  • Directs work of Federal/Contractor personnel and server Integrated Product Teams (IPTs).
  • Facilitated customer interface requirements meetings to ensure facilities were built to meet the tenant and building requirements.
  • Coordinated and facilitated meetings with Government contractors such as Lucent, Avaya, Verizon, Raytheon, CISCO and coordinated the implementation of a software script to recover 15000 abandoned numbers in the Pentagon.
  • This efforts have helped to reduce the recurring IT costs to Pentagon tenants as well as the IT O&M agency.
  • IPT lead for ITS's VoIP deployment team.
  • Tasked with ensuring compliance with quality and performance standards set by PENREN ITS/ITA guidelines, DISA, JITC, and USAISEC.
  • Coordinated DICAP testing efforts and managed test programs for the CS2100, AS 5300, MG 9000, and MG 3500 IA Test Reports.
  • Responsible for implementing an In-house process flow for circuit activation and circuit history documentation.
  • Monitoring of timeframe between teams has proven essential in estimating overall time of completion of facility consolidations/closures.
  • This monitoring tool also allows for continual quality assurance for the entire circuit turnover process.
Lead Project Manager, Executive Associate, 01/2014 to 02/2014
Sytex, IncCity, STATE,
  • Assigned as the ITS Lead Project Manager for the Pentagon Renovation Program.
  • Manage the overall project activities associated with the construction, implementation, engineering, procurement, and acquisition of the program.
  • Reviews ITS project work breakdown relationships against construction schedules.
  • Championed the construction drawing review process and developed a new quality assurance plan for the Information Technology Service organization.
  • Leads efforts of support activities such as engineering, procurement, Information Assurance, quality assurance and test/acceptance.
  • Responsible for reviewing and redlining U.S.
  • Army Corps of Engineer construction drawings to ensure proper design of telecommunications HVAC, Power and Grounding Requirements.
  • Supervisor: Mr Obenour, 703-693-2370.
Lead Network Planning Manager, 03/2000 to 08/2005
QWEST CommunicationsCity, STATE,
  • Qwest Communications 611 6th Bremerton WA 98337.
  • Lead Network Planning Engineer for all Washington, Oregon Voice Switch, transport and remote offices.
  • Managed the planning and forecast of network growth, standby power, interoffice facilities, Long-Range Outside Plant, Transmission and Carrier, Controlled Environment Vaults, wireless Cells in Seattle, Bremerton Spokane, and Oregon Wire Centers.
  • Served as central point of contact in responding to and resolving all Engineering issues relating to Outside Plant, Switch, transport, Collocation and Real Estate.
  • Managed voice switch engineers, Facility Construction Managers, Installation Managers, Local Network Operations, and Tactical Planners in terms of project progress, service delivery, and the accurate and timely completion of projects.
  • Developed Common Systems Engineering audit process for engineering, installation, and test acceptance of Standby Generators, Fuel Tanks and Spill Prevention Control.
  • Conduct site surveys to translate conceptual / verbally articulated project specifications and requirements with Real Estate Consultants, QA, and installation teams.
  • Supervisor: Jerry Richardson, 1-800-996-7566.
Switch Engineering Manager, 03/1998 to 08/2000
QWEST COMMUNICATIONSCity, STATE,
  • Responsible for the growth and capacity for all Wire Centers in Washington and Oregon.
  • Implemented Signaling System Seven SS7, Local Number Portability (LNP), Message Delivery Service Integration (MDSI), and Centrex Management Services (CMS) within the fourteen states.
  • Prepared and coordinated the transition and conversions of 1AESS 5ESS, DMS-100, E911, DMS-10, 1AESS, AXE10 and Integrated Pair Gain Systems.
  • Prepared statement of work for Lucent, Nortel, Fujitsu and outside plant contractors to include systems configuration, System Installation, and test and acceptance plans.
  • Supervisor: Dave Moore, 1-800-996-7566.
Systems Engineer, 03/1994 to 03/1998
US WEST Federal ServicesCity, STATE,
  • 70 hrs/wk Qwest Communications Oak Ridge, TN, Hanford WA, Los Alamos NM.
  • Project engineer for the Department of Energy IT modernization programs at Hanford WA, Los Alamos NM, and Oak Ridge TN.
  • Reviewed and approved the IT architecture design, schedule and contractor deliverables for the Hanford Washington DOE project.
  • Responsible for the mobilization, implementation of a AT&T 5ESS private network, SONET Backbone, VoIP and E-911 Paladin EAC at Oak Ridge TN.
  • This involved design coordination with contractors and utilizing new technology to construct the IT infrastructure.
  • This required many hours and meetings with all DOE agencies, to design, gather requirements and maintain a schedule for the Outside Plant and inside construction activities required to meet the customer IT transition dates.
  • Supervisor: Dave Aker, 865-576-3196.
Wire Operations Chief, 05/1980 to 08/1986
7TH SIGNAL COMMANDCity, STATE,
  • Wire Operations Chief, 60 hrs/wk Direct support to the Deputy Chief of Logistics 7th signal Command Fort Ritchie MD and Managed the DOD DSN technical support activities, organization and logistic planning for 140 DOD sites in TRADOC, AMC, Forces commands and Germany.
  • Managed and controlled the installation and/or removal of power, Digital Carriers, Frames, SXS, 5xBAR,and MSL-100 activities.
  • Served as a contracting officer technical representative during the Conus Telephone Modernization and OSCAR programs.
  • Reviewed contractor support agreements and tracked fund expenditures for the Mid Atlantic Q&M contract.
  • Analyzed COR and DOIM reports to determine operational efficiency and contractor compliance at IMA facilities.
  • Reviewed resource changes at operational IMA facilities, determines the commands resource ability to assume operations and maintenance responsibilities for new switching systems.
  • Personally developed evaluation techniques and programs and instructed personnel throughout the Mid-Atlantic and Southwest regions how to document the serviceability and maintenance conditions of telephone plants.
Wire Chief, 05/1975 to 06/1980
5th Signal CommandCity, STATE,
  • 60 hrs/wk DCO Supervisor US Army Communication Command 5th Signal Command Worms Germany.
  • Managed Telephone Operations for the inside and outside plant which includes Autovon service to and from oversea commands via military facilities.
  • Managed the information directory service and trouble tickets of installed voice circuits/lines/accounts and billing data to the accounting office and DISA Europe.
Education and Training
Associate , Georgia Military College, Electronics, 83 Specialized Training: Tempest Fundamentals CNSSP 300, 7000, NTISS1 4002 Course (1wk) Tempest for System Installation and Facility Design Course (1wk) 5ESS Voice Switch traffic engineering course (1 wk) 5ESS Voice Switch equipment engineering course (2 wks) DDM-1000 OC-3/OC-12 MUX Application & Architecture course (1wk) DDM-2000 OC-3/OC-12 MUX Engineering & Planning course (1wk) ISDN Capabilities & Applications course (1wk) Digital Integrated Subscriber Turn-up and Maintenance course (1wk) Fiber Loop Multiplexer 2400/600/150 Engineering course (1 wk) Voice Switch SL-100/DMS-250 Engineering course (10 Wks) Radio Carrier Multichannel Course (8 wks) Field Radio Repair Course (4 wks) Dial Central Office Installation & Maintenance course (32Wks) Special Circuit Conditioning Course (5 WKS) Advanced Communications Leadership Course (18wks) Contracting Officer Representative DOD Course (1wk) Voice Switch UTX 1200/5000 Application/Engineering course (1wk) Dimension 2000 System Design Course (2wks) Voice Switch DMS-100/250 Maintenance Course (2 wks) Voice Switch Nippon Electronic Corporation NEAX 2400 IMG Installation/Maintenance Course (2 wks) Fiber Loop Multiplexer 600 Installation & Maintenance course (1 wk) Fiber Loop Multiplexer 150/50 Installation & Maintenance course (1wk) Mastering Fiber Optic Network Design course (1 wk) Outside Plant Engineering and Installation Infrastructures course(4wks) SAN Design course (1 WK) Intercom IBX S/80 Installation & Maintenance course (1 wk) American Management Association Project Management Course (1wk) Octel Voice Messaging provisioning course (2 wks) : electronics, Expected in 83 to Georgia Military College - Augusta, GA
GPA:
Affiliations


Certifications
Certified Acquisition Professional PM LEV 2 * Certified Acquisition Professional IT LEV 3,
Languages
Dutch (fluent), German (fluent)
Skills




Siemens, SONET, SS7, Supervisor, Switches, Switch, System Design, Systems Engineering, VOIP integration, TDM Voice/Data, Transmission, WAN, Power, HVAC, OSP

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Resume Overview

School Attended

  • Georgia Military College

Job Titles Held:

  • IT Specialist (Networks)USAISEC-NCRED
  • Lead QA/Facilities/Voice Switch Team Manager
  • Lead Project Manager, Executive Associate
  • Lead Network Planning Manager
  • Switch Engineering Manager
  • Systems Engineer
  • Wire Operations Chief
  • Wire Chief

Degrees

  • Associate , Georgia Military College, Electronics, 83 Specialized Training: Tempest Fundamentals CNSSP 300, 7000, NTISS1 4002 Course (1wk) Tempest for System Installation and Facility Design Course (1wk) 5ESS Voice Switch traffic engineering course (1 wk) 5ESS Voice Switch equipment engineering course (2 wks) DDM-1000 OC-3/OC-12 MUX Application & Architecture course (1wk) DDM-2000 OC-3/OC-12 MUX Engineering & Planning course (1wk) ISDN Capabilities & Applications course (1wk) Digital Integrated Subscriber Turn-up and Maintenance course (1wk) Fiber Loop Multiplexer 2400/600/150 Engineering course (1 wk) Voice Switch SL-100/DMS-250 Engineering course (10 Wks) Radio Carrier Multichannel Course (8 wks) Field Radio Repair Course (4 wks) Dial Central Office Installation & Maintenance course (32Wks) Special Circuit Conditioning Course (5 WKS) Advanced Communications Leadership Course (18wks) Contracting Officer Representative DOD Course (1wk) Voice Switch UTX 1200/5000 Application/Engineering course (1wk) Dimension 2000 System Design Course (2wks) Voice Switch DMS-100/250 Maintenance Course (2 wks) Voice Switch Nippon Electronic Corporation NEAX 2400 IMG Installation/Maintenance Course (2 wks) Fiber Loop Multiplexer 600 Installation & Maintenance course (1 wk) Fiber Loop Multiplexer 150/50 Installation & Maintenance course (1wk) Mastering Fiber Optic Network Design course (1 wk) Outside Plant Engineering and Installation Infrastructures course(4wks) SAN Design course (1 WK) Intercom IBX S/80 Installation & Maintenance course (1 wk) American Management Association Project Management Course (1wk) Octel Voice Messaging provisioning course (2 wks)

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