Meticulous System Administrator with current Security+ Certification and Windows 10 systems experience. Virtual Environments capability to quickly and effectively remedy issues to bring servers back to functionality after crashes. Strong communication and interpersonal skills with ability to explain technical concepts to non-technical audiences.
Job Type: Permanent
Work Schedule: Full-Time, Shift Work, 40 hours weekly
1651 Morris Street. Norfolk, VA 23511 United States
Salary : $21.96/hr + BFB; $54,995.20 USD Per Year
Base Fringe Benefit: $4.48/hr
Hours per week : 40
Supervisor: Tolentino, Venancio F Jr (757) 685-0097
venancio.tolentino@nmci-isf.com
1600 Spearhead Division Ave.
Fort Knox, KY 40122 United States
Salary : $16,204.32 USD Per Year
Hours per week : 24+
Supervisor: SSG Medina (813) 270-5713
Okay to contact this Supervisor: Contact applicant first
1500 E. Bannister Rd.
Kansas City, MO 64131 United States
Salary : 57,949.00 USD Per Year
Hours per week : 40
Supervisor/Lead: Mr. Mitz Acasio - (785) 307-0372
Supervisor/Lead: Mr. Danny Davenport - (808) 389-2298
Okay to contact former Supervisors: Yes
4400 Cox Road
Glen Allen, VA 23060 United States
Salary : $35,776.00 USD Per Year
Hours per week : 40
Supervisor: Sean Torres - (619)-757-1646
Okay to contact this Supervisor: Contact applicant first
GPA: 2.4 of maximum 4.0
Credits Earned: 149 Semester hours
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07/2014- The Army Commendation Medal
02/2013 - Non-Commissioned Officer Professional
02/2012- Good Conduct Medal
02/2012- Good Conduct Medal Clasp (1 St Award)
02/2012- Meritorious Unit Commendation
02/2012- Non-Article 5 NATO Medal
02/2012- The Army Commendation Medal
10/2012- The Army Achievement Medal
02/2011- 02/2012 Afghanistan Campaign Medal with 2 Campaign Stars
11/2010- The Army Achievement Medal
2011-15 -Overseas Service Ribbon (2nd award)
2009 - Global War On Terrorism Service Medal
2009 - National Defense Service Medal
2009 - Development Ribbon
2009 - Army Service Ribbon
Certificate of Appreciation
[1] #INC000002940487 ; Demonstrated advanced troubleshooting by providing definite enterprise-wide workstation-latency resolution. Increased performance and reduced latency by 50% under Task Management analysis. Reference; Senior lead, Dan Jacobs. [2] #INC000002947295 ; Unearthed European print servers by meticulous and motivated execution. Pioneered volunteer support on WESTPAC/EUROPE rotational shift's Annual Training phase. References; night shift lead(at time), Danny Davenport and night shift lead(at time); Chris Rodgriguez. [3] Deployed to leverage lead shortage during night shift's volunteer engagement, completing 30 documented response updates within closing 60 minute shift-operations. References; night shift lead(at time), Danny Davenport. [5] Demonstrated out-performance during collaborative measures with client and Tier II situational disagreements. References; ESD Survey Review Board and Jarrod Cooke. [6] Implemented "First Call Resolution" minutes prior to enterprise-wide "Parent Ticket" advancement ; "page cannot be found" and "not responding" on MIL and COM sites. References; Shift leads, Wfranklin Vangordon and Shuan McNichols. [7] GENERAL SERVICE DESK OUTPERFORMANCE letter toward Enterprise Service Desk from “Mr C. Kauffman”. [8] Referral letter from former Service Desk Project Manager; "Mrs. C. Cherry". Strategic Data Systems/Service Desk Analyst/1 year.
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