LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Cyber professional with twelve years of experience in Information Technology, Radio and Satellite Communications. Excellent analytical, technical and communication skills seeking to leverage a DoD Top Secret security clearance for a position which will take advantage of current knowledge and abilities while allowing the opportunity to serve and give back to the community.

Highlights
  • (3D1X1) Client Systems
  • (3D1X3) RF Transmission Systems
  • 8570 Security+ Certified (IAT Level 2)
  • A+ Certified
  • COMSEC Responsible Officer
  • "Top Secret, SCI eligible"
  • System Administrator
  • Windows, Unix, Linux, Solaris
  • Advanced Troubleshooting
  • Leadership
  • Adaptability
  • Time Management
  • Teamwork
Education
CompTIA , Expected in : A +, Security + - GPA :
Grantham University , Expected in Bachelor of Science : Information Systems Cyber Security - GPA :
Community College of the Air Force , Expected in Associate of Science : Electronic Systems Technology - GPA :
Community College of the Air Force , Expected in Associate of Science : Information Systems Technology - GPA :
Experience
Salient Crgt - Mission Defense Team
Quantico, VA, 05/2021 - Current
  • Provide and establish persistent cybersecurity defense on the F-15 weapon system.
  • Conduct full functional mission analyses and interact with operators of the weapon systems to find the most beneficial application of cyber protections.
  • Develop MDT Initial qualifications training plan and tracker for 954 hours of curriculum instruction.
  • Plan and schedule training events.
  • Setup and configure CVA-H, MIP and DIP tool kits for MDT.
  • Maintain MDT equipment documentation and TOs current and up to date.
  • Unit Fitness Monitor in charge of scheduling UTA fitness tests and providing fitness reports to leadership.
  • DoD 8570 Monitor. Track and ensure members are maintaining their continuing education and 8570 tokens.
Department Of Health And Human Services - IT Specialist-AGR
Cibecue, AZ, 11/2017 - 04/2021
  • Provide technical operational support for the 159 Fighter Wing with geographically separated units by providing problem analysis and troubleshooting assistance.
  • Install, configure, routinely upgrade software and hardware for end-users.
  • Set up and maintain public announcement equipment for wing ceremonies and special events.
  • Discuss new and unsolved issues with the CFP team to come up with possible solutions to prevent same issues from happening again.
  • Monitor hardware upgrade and software update roll outs and report to the branch chief of any issues that arise.
  • Install, manage and update printers and print server for maximum operability.
  • Provide 24 hour communications support for the 159th Fighter Wing alert team.
  • Provide support and PMIs for radio and LMR systems around the base.
  • Assigned as the primary Quality Assurance Representative for the unit.
148 Space Operations Squadron - Comm System Operations-AGR
City, STATE, 03/2015 - 11/2017
  • Primary Communications Focal Point (CFP) for unit- ensuring functionality and operability of the assigned IT/data systems.
  • AEHF Terminal Operator- Manages connection to nation's primary communication satellites, ensuring 100% availability to warfighters in the field.
  • COMSEC Manager for a 24/7 Protected SATCOM MILSTAR constellation mission to include loading all circuits KIV-7M and KY-99, maintenance on Key Translation Element (KTE), Key Processor (KP) and Radiant Mercury Boundary Protection Device (BPD)
  • Primary unit ISSO- serves as primary responder to unit level issues and maintaining excellent working relationship with Wing Cyber Security Office (WCO). Also served as EMSEC liaison.
  • Unit Equipment Custodian (EC)- Responsible for over $150k in DOD hardware.
  • Share Point Administrator- Manages permissions, regular review, clean up, management and configuration of Share Point accounts and sites.
  • Key member of the Joint Incident Site Communications Capability (JISCC)- restoring command and control for first responders and local law enforcement after a disaster. Provide Satellite Communications, HF/UHF/VHF Radio operability, DoD and commercial internet capabilities and telephone communications via VoIP.
  • Plan, coordinate and continuously analyze system hardware and software integrity while providing skilled computer support and management of all 24/7 mission.
  • Manage trouble tickets for unit with multiple ticketing/work order systems including: Remedy, IAO Express, CIPS and unit workflow mailbox.
  • Manage unit IT/communications environment with privileged access at network level for the unit and wing.
  • Provide all unit members with ongoing technical assistance, orientation, training and support to ensure proper functional use of equipment.
  • Manage and validate the compatibility of new hardware and software, acquiring and installing any communication functions or additional tools needed to establish and maintain connectivity to base network.
  • Serve as initial responder for network or system incidents, validating. limiting and mitigating the threat/issue and serving as primary unit liaison to WCO.
  • Provides Information Assurance/Cybersecurity support for unit and wing.
  • Works with host base to perform system audits to assess security parameters and performance of IA controls within the network environment.
  • Recommend methods and procedures and coordinate corrective action to optimize utilization of present equipment.
  • Ensure upgrades to the base IT and communications infrastructure are identified and assist customers in developing and submitting recommendations for additional equipment and funds.
  • Perform radio, satellite systems and equipment maintenance.
  • Isolate malfunctions using system checking procedures, required test equipment, analyzing voltage, waveform measurements, schematic diagrams and equipment operating characteristics for use of operated and deployed transmitters and receivers for line of site, air to ground SATCOM; with multiple forms of transmission, HF, UFH, SHF, EHR; configured antenna and radio for optimal operations.
  • Check equipment for serviceability prior to installation.
  • Deploy and activate mobile and transportable transmission equipment.
  • Coordinate frequency need with spectrum management office, review and validate radio frequency allocations.
  • Manage and maintain inspection and maintenance records.
940 Force Support Squadron - Client Systems Technician
City, STATE, 09/2013 - 02/2015
  • Serve as a focal point (CFP) for ensuring functionality and operability of all IT systems to support mission requirements of Wing, Geographically Separated Units (GSU) and Tenants.
  • Act as system administrator for the non-classified network systems and servers, as well as schedule, advise, and provide assistance to users.
  • Manage non classified computer systems, ensure systems comply with Time & Compliance.
  • Manage assigned IT/communications with privileged access at the network level for the unit and Wing.
  • Network Orders (TCNOs) and security directives.
  • Provide ongoing support resolutions of problems, recovery of operating malfunctions involving various hardware components and software failures.
  • Apply IT security principles, methods and security products to protect and maintain the availability, integrity, confidentiality and accountability of information systems resources and information.
  • Ensure network software and software equipment installations adhere to applicable security resources and information.
  • Installed motherboards, processors, RAM and graphics cards.
  • Coordinated hardware and software repair processes with outside vendors.
  • Set up, tested and configured networks, desktops, laptops and printers.
  • Provide IT Customer support for hardware, software, and peripheral related issues to 400 multi-service and inter-agency members.
  • Optimize the functionality and performance of hardware and software systems and ensures availability, integrity, efficiency and reliability of systems and resources.
349th Aeromedical Evacuation Squadron - Communications Specialist
City, STATE, 07/2009 - 09/2013
  • Install, maintain and repair hardware devices supporting a broad range of information and communications systems.
  • Use detailed knowledge of concepts, principles, methods and practices with sophisticated diagnostic equipment and complex diagnostic software to identify and resolve internal system and network conflicts.
  • Provide work group management support for unit.
  • Coordinates and prepares items for contract, warranty repair or replacement as required.
  • Troubleshoot hardware, software, and client Local Area Network.
  • LAN) connectivity problems.
  • Oversaw the daily performance of computer systems.
  • Set up, tested and configured networks, desktops, laptops and printers.
  • Resolved technical issues for clients in person, on the phone and through e-mail.
  • Performed diagnostic tests and repaired malfunctioning hardware and software.
  • Diagnosed, installed, configured and repaired computer systems and software.
  • Operate and maintain various radio systems and communications equipment including PSC-5, PRC-117F, PRC-150, Inmarsat BGAN, Secure Telephone Equipment (STE), Simple Key Loader (SKL), Iridium Satellite phone and Land Mobile Radios (LMR) Troubleshoot system/circuit outages and replay readiness information up chain of command Resolve computer related problems by creating work ticket.
  • Correlate with network administrators, applications programmers and operations personnel to identify problems with applications, operating systems or hardware.
Accomplishments
Air Force Achievement Medal (2017)
  • For successfully leading the technical team through over one-hundred hours of the 148th Space Operations Squadron implementation of the Advanced Space Mission Control Subsystem technical refresh. These efforts led directly to the 148 SOPS in being the first operational node to come up active on the new system.

Airman Leadership School (class leader)

  • Hand picked as the class leader, reinforcing my ability to lead and presenting a winning image for the unit. Coined by Wing Commander and Commandant for going above and beyond class leader duties.
  Airman of the year (2015)
  • Selected by leadership for going above and beyond primary AFSC, meeting and exceeding all challenges presented.

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Resume Overview

School Attended

  • CompTIA
  • Grantham University
  • Community College of the Air Force
  • Community College of the Air Force

Job Titles Held:

  • Mission Defense Team
  • IT Specialist-AGR
  • Comm System Operations-AGR
  • Client Systems Technician
  • Communications Specialist

Degrees

  • Bachelor of Science
  • Associate of Science
  • Associate of Science

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