IT Specialist Resume Example
Detail oriented professional who utilizes technical training and experience to troubleshoot and repair a variety of devices. Provides exceptional customer service and knowledge to instill trust and confidence with the client. Easily adapts to new and difficult situations to provide swift and efficient service.
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Harris Teeter Employee of the Month - Awarded for outstanding customer service, knowledge and proficiency of job.
May 2006 to CurrentAutodesk Inc. － Atlanta , GA
- Provided over the phone and in home technical support to clients.
- Work included (but not limited to) software troubleshooting, virus removal, hardware replacement, and device installation.
November 2006 to CurrentRoche Bros － Weston , MA
- Displayed courtesy and strong interpersonal skills with all customer interactions.
- Provided base level IT support to company personnel.
- Maintained composure and patience in face of difficult customer situations.
- Trained new employees and explained protocols clearly and efficiently.
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Resume Overview
School Attended
- University of North Carolina at Wilmington
Job Titles Held:
- IT Specialist
- Produce Clerk
Degrees
- Bachelor of Science : Computer Science
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