Army veteran System Administrator with three years of Information Technology experience. I am a skilled troubleshooter with excellent diagnostic and repair abilities, strong attention to detail and a methodical approach. I am a proficient Microsoft Windows and Office user who boosts system performance by thoroughly evaluating and correcting different hardware and software issues. I recently deployed as a Help Desk Support Specialist with experience in technical support and operations. I resolve problems quickly while delivering high levels of customer satisfaction. I have excellent knowledge of ticket management systems and task prioritization. I am seeking a position in a company with learning and growth opportunities as I transition from active duty to my new role as a proud Texan.
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