Livecareer-Resume
Jessica
Claire
resumesample@example.com
,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Assertive leader roles for timely projects and team assignments within the unit level organizations. Conduct strong communication skills through written and verbal presentations for customers in related products. Work in independent or in team environments on daily operations. Military Analyst Professional with 10 years' experience in all source intelligence. Pursuing to learn new technologies and expand knowledge on information systems through research and certification. INFOSEC Flexibility Mentorship Acquisition RMF Leadership Problem Solving DoD 8570.01 Effective Communications Customer Service Continuous Education Plans & Policy Training & Development Change Management Interpersonal Skills Team Building Process Improvement IT Requirements

Exceptional leader talented at [Skillset 1], [Skillset 2] and [Skillset 3]. Technically-savvy with outstanding relationship building, training and presentation skills.

Skills
  • Process implementation
  • Conflict resolution
  • Team liaison
  • Risk management processes and analysis
  • Client assessment and analysis
  • Strong verbal communication
Education
AMERICAN MILITARY UNIVERSITY Charles Town, WV Expected in 2014 B.S : Information Systems Security Enterprise Security - GPA : GPA: 3.5789 Information Systems Security Enterprise Security
COMMUNITY COLLEGE OF THE AIR FORCE - Maxwell AFB , AL Expected in 2010 A.S : Communications Applications Technology - GPA : Communications Applications Technology
, Expected in Feb, 2018 DAU: Information Technology Level 1 - Aug 2016 : - GPA :
Work History
Tyler Technologies - IT SPECIALIST
Saint Louis, MO, 08/2015 - Present
  • Hours per week Identified additional RMF controls for 2 of the stand-alone packages; applying unique controls for a completed control set for each Assembled and advised local RMF working group; impacting the forward progression and status of 7 EN-EZ stand-alone packages Contributed DEATH STAR SharePoint updates; bringing SW capabilities to current by creating 21 new site pages & vendor URLs Mentored fellow PAQs over different career paths and security+ concepts; further developing the individuals knowledge & choices Swiftly compiled DEATH STAR quotes info; allowing branch chief to analyze data & respond timely before budget deadlines Assembled and advised local RMF working group; impacting the forward progression and status of 5 EN-EZ stand-alone packages.
  • Developed framework baseline for SSP, ISCM, topology, and common controls; establishing a repository for future RMF efforts.
  • Spearheaded PfM proportion of EN-EZ stand-alone pkgs; critical first step for RMF process, PfM accountability, & AF compliance.
  • Supported technical program managers on sharepoint site updates and equipment inventory movements; supporting EZST mission.
  • Analyzed and reviewed business continuity plan, change management board, and threat analysis; further refined local policies.
  • Facilitated in the provisioning of printer tech refresh and properly marking systems; minimized the transition period for EN users.
  • Trained CYB personnel on SERENA ticketing system for the CM process; increased CYB team capacity to resolve CM issues.
  • Scrutinized 1425 vuls from 5 STIG C/L; streamlined a crit control C/L for better management of DEAMS cont monitoring process.
  • Resolved 53 CYB tickets, 50 exceed 75+ days old threshold; reduced CYB tickets by 50%, improved security posture and metrics.
  • Oversaw CYB release as tech program manager through the release process; supported the effort in resolving static code findings.
  • Assisted IA team efforts towards phase 1 RMF accreditation; developed cont monitoring test/validate strategy for 43 crit controls.
  • Contributed to Schedule Budget Activities FY17; advised SBA auditors on compliance items for info sys contingency plan section.
  • Spearheaded annual Contingency Plan Test; ensured validation of personnel incident response and processes required by FISMA.
  • Supported IA team in evaluating 450 STIGs; increased overall security posture in DEAMS databases, app security & development.
  • Assessed 200 critical controls w/ IA team; promoted ongoing progress of RMF accreditation, compliance, lowering program risks.
  • Swiftly compiled essential DBA technical skill sets for the contracting office; refined future PWS requirements for DEAMS DBAs.
  • Collaborated w/ AFOTEC personnel on qualitative objs; enriched development of tiered cyber measures for AFOTEC programs.
  • Droved ongoing progress for ACAT IAM program DEAMS transition from DIACAP to RMF accreditation; key mbr of IA team.
  • Pioneered PMO Continuous Monitoring Strategy; defined critical processes for periodic assessment of risk based security posture.
  • Led updates to Systems Engineering Plan (SEP); streamlined SE activities; essential component to the success of critical change.
  • Oversaw 12 cyber personnel as an interim Team Lead; executed daily operations, briefed leadership on status of risks & milestones.
  • Coordinated security testing for functional releases; analyzed cyber vulnerability scans; reported 80% reduction in cyber findings.
  • Assisted in the establishment of ROEs, and shared access with Base Communications Squadrons for AFLCMC IT requirements.
  • Successfully completed 360 course hours of the Air Force Communications and Information career field.
  • Contributed prior operational experience to 16 company grade officers to foster leadership growth, mentoring, and team building Assisted in the finalize development of the AFLCMC IT Requirements process for the Standards and Process Board evaluation.
  • Facilitated training on the Production Controller's role in AFLCMC IT Requirements process through hands on and documentation.
  • Formulated AFLCMC IT Requirements process SMART metric to measure cycle time of requirement to be processed and closed.
  • Amalgamated data for the AFLCMC Funding Strategy for Application Apps Store to support the Acquisition community initiative.
  • Prepared data analysis on IT Requirements for AFLCMC 10 PEOs & 15 Directorates; identified stakeholders level of participation.
  • Developed Information Technology Resource Group (ITRG) Chart for IT Requirements; captured strategic vision across the center.
  • Drafted IT Requirements process and established Base Comm POCs list to collect 93% population of 63 AFLCMC locations; Received recognition from supervision on the quality and timeliness of analysis and data provided with regard to Software Licenses Management for the Center.
  • Served as a focal point to process and record IT Requirements for AFLCMC, organized 300 requirements over 2 1/2 years span.
  • Supported Information Technology Resource Group (ITRG) in the development of work-flow and initial draft for adjudication.
  • Brief minutes to ITRG on updates on standard process draft, approval process flow, proposed membership, and platform solutions.
  • Supported Information Technology Resource Group (ITRG) in development of SIPOC and Work Breakdown Structure (WBS).
  • Assisted in facilitation of ITRG working group in drafting the Standard Process for Information Technology Requirements.
- TECHINACAL SUPPORT ANALYST
City, STATE, 04/2014 - 08/2015
  • Hours per week Managed and monitored digital signage devices for multiple clients in retail, restaurant, stadium, and financial services.
  • Provide network level support on devices for end users and 3rd party field services.
  • Provisioned devices with updates remote commands and 3rd party field service installs.
  • Supported 12,000 customer based with Tier 1 & 2 level support on computer/software related issues through a ticket system in providing first call resolutions through phone or email.
  • Ability to use strong analytic and technical skills to solve problems on PCs, laptops, mobile devices, PBX, network, and servers.
  • Provide quality service through diagnose, troubleshooting, and prioritizing issues that occur for customers while striving to meet service level agreements.
NA - INTELLIGENCE OPERATIONS ANALYST
, , 10/2004 - 10/2014
  • Various Locations 40 Hours per week Supervisor Airmen on technical job skills in related career field and professional development in military career through feedback and mentorship.
  • Served as the training supervisor on training job skills and managing the training program for personnel in the intelligence analyst unit.
  • Part of the training team as a technical writer in creating the necessary job level skill set in the training program.
  • Produce an instruction manual on creating a standard video with the video editing software Edius for mission recording and post mission reporting.
  • Managed a government database at National Air and Space Intelligence Center in Space (NASIC) Intelligence products, refined Space Intelligence products and disseminate to the Intelligence Community.
  • Supported Air Force Material Command in producing the General Staff's Daily Intelligence Summary, and prepare 5 AF Palace Acquire Interns (PAQ) on analysis and intelligence items for an Air Force Officer Technical Course (14N).
  • Written contributions of analytical papers and topics to weekly Combine Joint Special Operations Task Force - Afghanistan Intelligence Summary that is disseminate to DoD intelligence community.
  • Supported the 624th Operations Center during stand up phase, by establishing levels of continuity for the new Cyber Mission, the Air Force's Command and Control for Cyber.
  • Monitor and track adversaries' patterns, trends, and characteristics in computer networks activities on the Air Force Global Information Grid.
  • Provided additional analysis on network and relative documented information for the 624th Operations Center.
  • Assigned to the Intelligence Surveillance Reconnaissance Division as watch officer on the operations floor, relaying telecommunications and indicators/IPs to other divisions and Department of Defense agencies.
  • Worked on presentations involving adversary computer networks and logical layouts by analyzing the relationship of impact to critical nodes linked in the network and telecommunications (C4I).
  • Support to 149th Fighter Wing's mission by preparing analysis on current intelligence from multiple intelligence sources in briefings to present to the mission commander and wing staff.
  • Assist in F-16 pilot training by integration of intelligence briefings on warfare tactics, techniques, and procedures for threat analysis, and mission planning with range imagery of target areas.
  • Managed Isolated Personnel Reports for 149th Fighter Wing personnel deploying different Area of Responsibility, properly prepared for worldwide tasking and deployments.
  • Accurately monitor and progress of training through one-on-one training, evaluations and checks as the Subject Matter Expert Training manager for Operation Support Squadron.
  • Non Commission Officer in Charge of systems shop, by managing software/hardware inventory, updates/upgrades for systems, and troubleshooting for the work center of 35 personnel.
Skills
Air Force, analyst, Budget, C, change management, hardware, computer networks, Controller, clients, data analysis, DBA, databases, database, documentation, drafting, email, equipment inventory, financial, functional, government, Information Technology, instruction, inventory, laptops, team building, leadership, Team Lead, managing, mentoring, access, office, SharePoint, network, PBX, Personnel, policies, presentations, printer, processes, producing, progress, quality, recording, reporting, requirement, retail, assessment of risk, servers, service level agreements, SSP, Strategy, strategic, Supervisor, supervision, Systems Engineering, technical writer, telecommunications, phone, troubleshooting, unique, upgrades, validation, video, video editing, vision, work-flow, Written
Additional Information
  • Security Clearance: SECRET - Active / TS - Expired 2014

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • AMERICAN MILITARY UNIVERSITY
  • COMMUNITY COLLEGE OF THE AIR FORCE - Maxwell AFB

Job Titles Held:

  • IT SPECIALIST
  • TECHINACAL SUPPORT ANALYST
  • INTELLIGENCE OPERATIONS ANALYST

Degrees

  • B.S
  • A.S
  • DAU: Information Technology Level 1 - Aug 2016

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: