it specialist resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Passionate IT professional with a willingness to adapt and learn anything. On track to finish a B.S. in Cybersecurity and Information Assurance from WGU by 2024. Currently valid TS/SCI clearance.

Skills from Job Experience
  • Red Hat Enterprise Linux (RHEL)/Ubuntu server administration and configuration
  • Windows XP, 7, 8, 10/Server 2012 and 2016 administration and configuration
  • MySQL and Oracle database management and troubleshooting
  • Powershell scripting and automation
  • Disaster recovery and related tools (Windows DPM, Windows Veeam, Veritas Backup Exec)
  • Cisco and Alcatel switch configuration and troubleshooting
  • Vulnerability scanning and remediation with Nessus, VRAM, etc.
  • Fiber and ethernet repair
  • Security Orchestration, Automation and Response (SOAR) implementation and management (McAfee ePolicy Orchestrator)
  • Host Intrusion Prevention System (HIPS) configuration and management
  • Host Based Security System (HBSS) and Data Loss Prevention (DLP) implementation
  • Windows and Linux log analysis
  • Onboarding/offboarding users, account creation and user training
  • Group Policy Object (GPO) creation and Active Directory (AD)
  • Virtualization configuration and management (Microsoft Hyper-V, VMware, Oracle Virtual Box)
  • Basic Javascript troubleshooting
  • Information Assurance (IA) and Inventory Management
  • HDD/SSD destruction and proper disposition of assets
  • Microsoft System Center Configuration Manager (SCCM)
  • Network, server and endpoint hardening
  • Microsoft Exchange configuration and administration
02/2022 to 12/2022
IT Specialist Cushman & Wakefield Columbia, SC,
  • Utilized experience and skill to assist multiple submarine IT divisions in Point Loma, SD.
  • Assisted a submarine with passing a DoD level inspection by outside entities of which very few vessels ever pass.
  • Revamped the inventory programs of three submarines, ensuring the proper tracking of valuable assets.
  • Deployed DLP and HBSS products on hundreds of assets over the course of hundreds of hours to ensure compliance with DoD requirements.
06/2017 to 01/2022
Submarine Information Systems Technician Navy City, STATE,
  • Was the acting ITS chief from 2018 until 2020, and the established system administrator from 2018 until 2022.
  • Completed installation, configuration and patching of hardware and software for users.
  • Trained new members on support processes, procedures and knowledge base.
  • Troubleshot daily IT desktop client issues, supporting multiple departments and a crew 140 strong.
  • Kept end-users informed about issue resolution progress and provided updated estimated times of resolution on ongoing basis.
  • Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements.
  • Worked with cryptographic equipment
  • Managed user profiles, security access and shared file structures.
  • Developed standard operating procedures for technicians and end-users.
  • Managed RAID controllers, executed disaster recovery procedures, rebuilt servers from baselines.
  • Communicated with various companies and Program of Records to ensure speedy resolution on proprietary software issues.
  • Oversaw and implemented HIPS and DLP solution on hundreds of assets to mitigate risks and comply with DoD regulations.
  • Worked with encryption of data
  • Ensured the completion of one hundred hours of maintenance a week on average.
  • Utilized formal QA process to troubleshoot and repair high voltage electrical equipment.
  • Worked alongside various contractors and third-party entities to ensure the timely execution of various testing as well as the installation of new systems.
  • Stood engineering watches overseeing millions of dollars worth of equipment and ensuring that they are in specification, ensuring timely resolution when issues were found.
  • Worked with increasing the security of
  • Responded and dealt with high stress casualties, such as shipborne fire, hydraulic ruptures, injured personnel.
06/2015 to 06/2017
Undesignated Navy Sailor in Training Navy City, STATE,
  • Attended Navy Nuclear "A" school for training in electronic equipment, theory, fundamentals, and maintenance. (6 months)
  • Attended Basic Enlisted Submarine School for training in basic submarine principles and operation. (2 months)
  • Attended Information Systems Technician "A" school for training in information system hardware, cryptography, incident handling, the naval messaging system, and networking.
  • Attended Information Systems Technician "C" school for CISCO equipment operation and configuration, Windows operating system operation, and security principles.
  • Attended Information System Technician "F" school for operation of shipboard local area networks and proprietary naval software.
  • (ISC)2 Certified in Cybersecurity
  • CompTIA A+ (Expired 2019)
  • CompTIA Network+
  • CompTIA Server+
  • CompTIA Security+
  • CompTIA CySA+
  • Google IT Support Professional
  • IBM Cybersecurity Analyst Professional
Education and Training
Expected in to to
Bachelor of Science: Cybersecurity And System Administration
Western Governors University - Salt Lake City, UT

Currently enrolled in the program. Expected to finish degree by 2024.

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Resume Overview

School Attended

  • Western Governors University

Job Titles Held:

  • IT Specialist
  • Submarine Information Systems Technician
  • Undesignated Navy Sailor in Training


  • Bachelor of Science

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