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It Project Manager Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Resourceful Project Manager with 5+ years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget and financial management.

Skills
  • Project planning and development
  • Business process re-engineering
  • Advanced problem solving
  • Functional & Business Requirements
Work History
03/2018 to Current
IT Project Manager Saalex Solutions Merritt Island, FL,
  • Perform Initiating, Planning, Executing, Monitor/Controlling and Closing Project Activities.
  • Create and maintain monthly project forecast budget details.
  • Oversee large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
  • Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
  • Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Developed project plans identifying key issues, approaches and performance metrics.
  • Directed large-scale development and implementation of Human Capital Management and Time and Attendance solutions to meet business needs and build client loyalty.
  • Developed project management roadmap to define project objectives, timelines and milestones.
  • Maintained strict budgetary control on HR, Operations and Upstream Accounting projects ranging from $60,000 to $15,000,000 and working with project teams to track costs and control expenditures without sacrificing quality.
  • Managed 3 project teams in Hybrid (Waterfall/Agile) environments, realizing success through application of SDLC methodologies and exceptional leadership skills.
  • Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
  • Analyzed architecture design, scoping, implementation, testing and deployment needs to define project requirements.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Fostered relationships with vendors to promote positive working relationships.
  • Headed project teams specializing in design and launch directed project plans to meet organizational needs.
  • Maintain proactive communications with project stakeholders
01/2017 to 03/2018
Business Project Manager Athene West Des Moines, IA,
  • Collaborated with Key Stakeholders and Subject Matter Experts to understand current process and to-be processes.
  • Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
  • Fostered relationships with vendors to promote positive working relationships.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Modified and directed project plans to meet organizational needs.
  • Eliminated discrepancies in progress by reviewing performance, spend and timeline.
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
  • Built successful project plans covering objectives, resources and staffing to meet schedules.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
12/2013 to 09/2016
Project Manager/Business Analyst Horizon Hobby Inc Champaign, IL,
  • Planned and Executed Stakeholder Identification activities.
  • Documented requirements utilizing workflow diagrams; use case diagrams; use cases; user stories coupled with the acceptance criteria; wireframes, business requirements document; solution design documentation & persona information.
  • Created and managed Product Backlog Items utilizing Microsoft’s Team Foundation Server.
  • Collaborated with key stakeholders and subject matter experts to discuss the As-Is and To-Be solutions.
  • Partnered with clients to automate existing business processes using the SharePoint along with external workflow tools.
  • Partnered with clients to build SharePoint Intranet Solutions.
  • This included working with their branding team to establish the look and feel; identifying global content; performed SharePoint governance activities and executed user training.
  • Promoted user adoption.
  • Created custom user guides.
  • Executed training activities and ongoing support.
  • Created and executed test cases.
  • Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines.
  • Optimized system and platform performance capabilities in most efficient, practical way possible.
  • Mapped process activities to identify shortfalls and propose options to rectify operational inefficiencies.
  • Collaborated with Leadership and Business Users to respond to questions and concerns regarding project details.
  • Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
08/2012 to 12/2013
Business Analyst L3harris Austin, TX,
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Performed competitor bench-marking analysis to identify manufacturing savings opportunities and potential product enhancements.
  • Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
  • Assigned tasks to associates, staffed projects and updated involved parties to enhance optimal business flow.
  • Evaluated business requirements, leveraging information to forecast costs relating to hardware, software and consulting.
  • Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
02/2008 to 12/2013
Business Analyst L3harris Boulder, CO,
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
  • Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Identified process inefficiencies through gap analysis and outlined sensible solutions.
  • Reviewed contracts and agreements to identify potential risks and ideal mitigation strategies.
03/2001 to 07/2007
Senior Account Manager Sirius Xm San Francisco, CA,
  • Originated new business transactions by incorporating expertise and value propositions.
  • Developed deep knowledge of customer businesses and relationship to company objectives.
  • Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
  • Organized client feedback and introduced streamlined process of replying to and rectifying complaints.
  • Enhanced online presence to take advantage of dynamic conditions and unique platform opportunities.
  • Improved account management by predicting potential competitive threats and outlining proactive solutions.
Education
Expected in 12/1996
Bachelor of Science: Marketing
Southern University And A & M College - Baton Rouge, LA
GPA:

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Resume Overview

School Attended
  • Southern University And A & M College
Job Titles Held:
  • IT Project Manager
  • Business Project Manager
  • Project Manager/Business Analyst
  • Business Analyst
  • Business Analyst
  • Senior Account Manager
Degrees
  • Bachelor of Science