IT Project Manager Resume Example Unified Port Of San Diego

IT PROJECT MANAGER

Professional Summary

HARDWARE & SOFTWARE | CLOUD & DATACENTER Technologies | PROJECT PLANNING | FACILITATOR Experienced IT Systems Administrator offering over 20 years of technology experience in project delivery, support, deployments, operational efficiencies, and process development Excellent communicator. Leverage technical and business understanding to communicate effectively with client executives and their respective teams Expert in IT Data Center Environments. Years of experience in all aspects of setting up, managing, and supporting IT helpdesk, staff development, and vendor management Obtained certification as a Certified Information Systems Auditor (CISA) to assist with accurate implementation of IT environments. Skills Summary IT Project Lifecycle Technology Value-Added Leadership\Skills Systems Engineering Software Client & Vendor Relationships Enterprise Implementations Network Circuits Purchasing Testing/QA/Rollout/Support Network Protocols Cross-Functional Supervision Project Scheduling Operating Systems Facilitator Requirements Analysis Hardware Team Building & Mentoring

Experience

IT Project Manager
June 2014 to CurrentUnified Port of San Diego － San Diego, CA

Summary: Met all deliverables and deadlines set forth in all IT projects assigned.
Successfully developed a teamwork environment for the Infrastructure team.
Used tenacity and leadership to help usher the Port into a more modern IT environment.
Learned distinction of public and private sector business needs.
Key Projects and Achievements Design and implementation of Production, Test, Sandbox, and Development environments for Azure Cloud On Premise, successfully upgraded to Windows 2012 R2 Active Directory, Active Directory Federation Services (AD FS) and started of moving all applications into single sign-on environment Responsible for managing 3rd party project managers and their staff along with directing and working with the Port staff, including; Infrastructure, Business Applications, and Development teams.
Kept Cisco VOIP upgrade project on track with completion of documents: RFP, Charter, Scope of Work and Requirements matrix.
Planned implementation of upgrading SAP into single sign-on environment for Test, Sandbox and Production landscapes.
Testing procedures and effort completed with Business System Analyst's Project discovery with initiation for bandwidth upgrade, including; redundant circuits to Port headquarters.
Completed: Charter, Scope of Work, Business Case Updated all project management templates to reflect a new hybrid methodology Helped redesign Project Management Office (PMO) methodology into hybrid Connie Bond IT Project Manager Cell: 858-829-3121.

Provisioning Manager
December 2011 to February 2014San Diego, CA

Identified the key processes and requirements to successfully complete client and internal.
projects.
Defined and implemented processes, procedures, and best practices, and ensured all.
aspects of quality standards were met.
Key Projects and Achievements Promoted to provisioning manager.
Planned, scheduled and executed all stages of co-location and cloud system implementations.
Assessed business implications for client project phases and monitored progress to meet deadlines Excelled in guiding the work of various teams.
Articulated provisioning goals, translated needs into each team's terminology.
Instilled shared accountability for achieving all provisioning milestones As a member of the Change Approval Board (CAB), instrumental in setting up change control procedures.
Provided direction, set goals, designed solutions in Visio for client proposal requirements Responsible for setting up performance management reports to inform executive team of current service delivery progress Created business process model for the company standard provisioning process Ensured all Datacenter\Cloud technologies were kept to a high standard and available for service delivery.

Systems Engineer
August 2011 to December 2011ScaleMatrix － San Diego, CA

Summary: Responsible for setup of all co-location and cloud racks, networking, and building infrastructure, including biometrics.
Recommend standards and guidelines to be used by Network Operations Center (NOC).
Used my wealth of IT experience to help a startup company become client ready.
Key Projects and Achievements Implemented a Two-factor biometric authentication system for building security Designed and introduced procedures and guidelines for NOC staff.
Procedures follow ISO Quality Management System benchmark guidelines Provided leadership, organizational skills, daily work direction, coaching, and mentoring for NOC staff Ability to learn and apply new concepts quickly and efficiently.

Senior Systems Administrator
September 1998 to April 2010CA, Technologies － San Diego, CA

Maintained user systems and back office servers for 5 offices.
Hardware, software, and troubleshooting for all Windows related IT infrastructure.
Provided customer support to different levels of experience via remote support or locally.
Collaborated with team members and management to introduce new technologies, processes, and standards to increase capability throughout the organization.
Key Projects and Achievements Implemented over (20) Windows servers used as file/print servers and backup servers Designed and introduced a Server Build Checklist procedure, adopted by all remote IT staff Page 2 of 3 Connie Bond IT Project Manager Cell: 858-829-3121 Demonstrated impromptu problem resolution, leadership, and organizational skills as a Logistics Coordinator for trade show on 9 separate occasions Project Lead of new releases of CA ARCserve Backup in 10 regional offices.
Collaborated with co- workers to achieve low failure rate and ensure all Sarbanes-Oxley (SOX) requirements were met Procured hardware for over 500 regional users.
Budgeted purchases and re-deployed inventory to save company money Coordinated 2 office relocations minimizing down-time for business and users Recipient of 4 employee recognition awards Advised, managed junior Administrators.
Set goals and achievements for staff.

Education

Certified Information Systems Auditor (CISA), 2013 MCTS Windows Server 2008 CompTIA Security+ MCP for Windows 2000 Server certification CompTIA Network+ certification CompTIA A+ certification Certificate in IT Service Management (ITIL v3) Certificate in IT Service Management (ITIL v2) : Computer ScienceComputer Science

A.ACollege of DuPage － Glen Ellyn, IL

Skills

A+ certification, Active Directory, AD, ARCserve, Backup, Business Case, business process, CISA, Cisco, coaching, CA, Hardware, client, customer support, delivery, directing, direction, forth, impromptu, Information Systems, inventory, ISO, ITIL v, leadership, Logistics, managing 3, mentoring, back office, MCP, money, Office, Windows, Network, networking, organizational skills, performance management, print servers, problem resolution, processes, progress, Project Lead, Project Management, proposal, quality, Quality Management, RFP, SAP, Sarbanes-Oxley, servers, System Analyst, teamwork, troubleshooting, upgrading, upgrade, Visio, VOIP, Windows 2000 Server

Resume Overview

Companies Worked For:

Unified Port of San Diego
ScaleMatrix
CA, Technologies

School Attended

College of DuPage

Job Titles Held:

IT Project Manager
Provisioning Manager
Systems Engineer
Senior Systems Administrator

Degrees

Certified Information Systems Auditor (CISA), 2013 MCTS Windows Server 2008 CompTIA Security+ MCP for Windows 2000 Server certification CompTIA Network+ certification CompTIA A+ certification Certificate in IT Service Management (ITIL v3) Certificate in IT Service Management (ITIL v2) : Computer Science
A.A

IT Project Manager Resume Example

Resume Score: 90%

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