LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

To obtain a position where I can maximize skills, training, and experience.
Exceptional leader talented in PC Repair and Support, Advanced Networking and Microsoft Windows Server. Technically-savvy with outstanding relationship building, training and presentation skills.

Skills

CERTIFICATES/LICENSES

  • Computer & Network Support Technician
  • Commend Certified
  • New York State Security officer license
  • New Jersey State Security officer license
  • Valid Driving license
  • CPR AED Certified
  • First Aid Certified

SKILLS

  • Team leadership
  • Organized
  • Strong verbal communication
  • Self-motivated
  • Team liaison
  • Team leadership
  • Learning strategies

COMPUTER&NETWORK SKILL

  • Computer & Information Literacy (Microsoft Office Suite)
  • PC Operating System Support
  • Desktop Operating Systems (7,10)
  • Networking Tools and Techniques (Ipconfig, Ping, Nslookup, route)
  • Advanced Networking with TCP/IP
  • Microsoft Windows Server (2008 R2, 2012 R2,)
  • Diagnostic abilities
  • Supporting Remote Users, Using Remote Desktop Protocol, PCAnywhere, Teamviewer, Zoom
  • IP Services
  • Office installations
  • User support
  • Technical troubleshooting
  • Equipment upgrades
  • Equipment installation and maintenance
  • Wireless communication installations
  • Installation planning
  • Cable management
  • Wiring schematics
Education
Lincoln Technical Institute Paramus, NJ Expected in 2017 Computer And Network Support Technician : - GPA :
ORI Medical Technology Insitute Union City, NJ Expected in 2015 Phlebotomist / CPR First Aid Certify : Phlebotomy Technicians - GPA :
Lodi High School Lodi, NJ Expected in 2013 High School Diploma : - GPA :
Diploma's

Computer & Network Support Technician (Dec-2017)

Lincoln Tech Academic Dean's List (Feb-2017) G.P.A. 3.80-3.99
Lincoln Tech Academic Dean's List (Aug-2017) G.P.A. 3.80-3.99
High School Diploma (Nov-2013)

Work History
New Leaf Community Markets, Inc. - Driver
Capitola, CA, 06/2021 - Current
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Delivered goods and products to customer on time and in excellent condition.
  • Kept and studied detailed mileage and fuel reports to track overall fuel costs.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed on-time deliveries by choosing best and most efficient routes.
Sinclair Broadcast Group, Inc. - IT Engineer
Gainesville, FL, 09/2019 - 04/2021
  • Programming Communication Stations
  • Programming Intercom Commend stations
  • Configured hardware, devices and software to set up work stations for employees
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks
  • Assisted customers in identifying issues and explained solutions to restore service and functionality
  • Developed and tested new product offerings prior to release to assist development team in bug identification
  • Collaborated with vendors to locate replacement components and resolve advanced problems
  • Documented all transactions and support interactions in system for future reference and addition to knowledge base
  • Helped streamline repair processes and update procedures for support action consistency
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors
  • Demonstrated professionalism and courtesy with customers while working to resolve complaints, problems or respond to questions
  • Maintained timely and accurate oral and written technical reports of engineering activities
  • Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
  • Executed troubleshooting and server support in both in-person and remote situations.
Avantor - Computer & Network Technician Lead
Sanborn, NY, 01/2018 - 09/2019
  • Performed continuous checks on various data access types, such as user logins and file permissions
  • Installed new hardware, software updates and security patches
  • Ran various machines such as desktops, printers and sorters
  • Monitored servers and escalated emergency issues
  • Monitored network performance and provided network performance statistical reports for both real-time and historical measurements
  • Recommended network security standards to management
  • Established compatibility with third party software products by developing program for modification and integration
  • Advocated for end-users to perform testing and problem analysis for server, desktop and IT infrastructure work
  • Managed firewall, network monitoring and server monitoring both on- and off-site
  • Installed hardware, completed software updates and assessed security patches for optimized computer use
  • Supervised and provided direction for six technical direct reports regarding network activities
  • Directed onsite training for business users to maximize productivity
  • Collaborated with clients from concept through final delivery of product or service
  • Supervised and trained computer operator trainees, both onsite and remotely via internet and intranet, ensuring full staffing with trained and knowledgeable employees
Guardian Data Destruction - Internship
City, STATE, 09/2017 - 11/2017
  • Set up Servers,Computers, and Printers for Clients
  • Handle Computers Hardware
  • Degaussing Data From Hard Drive, Data Card, Flash Drive,etc
  • Assisted with event planning, including associated travel and logistical arrangements
  • Completed data entry, tracked resumes and maintained An applicant tracking system
  • Coordinated, scheduled and arranged meeting and travel calendars, including business and social events
  • Achieved management recognition by designing and implementing special project during internship
  • Answered incoming telephone calls, took down messages and provided information
Prudential Financial/Gateway Group One Inc - Emergency Response/ Security Officer
City, STATE, 11/2015 - 01/2017
  • Responsible for ensuring the safety and security of prudential employees, contractors, and guests
  • Responsible for controlling access to the prudential financial campus for employees, contractors, and guests
  • Monitoring surveillance (CCTV) equipment operations, duties include reporting any deficiencies and/or repairs
  • Monitoring the fire and life safety equipment operations, duties include reporting any deficiencies and/or repairs
  • Prevents loss and property damage by reporting irregularities
  • Monitor all emergency calls and make any appropriate notifications to the client or authorities
  • Perform duties of emergency response officer, assisting the prudential nursing staff during all medical emergencies (including but not limited to reporting and patient transport)

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Resume Overview

School Attended

  • Lincoln Technical Institute
  • ORI Medical Technology Insitute
  • Lodi High School

Job Titles Held:

  • Driver
  • IT Engineer
  • Computer & Network Technician Lead
  • Internship
  • Emergency Response/ Security Officer

Degrees

  • Computer And Network Support Technician
  • Phlebotomist / CPR First Aid Certify
  • High School Diploma

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