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Integration Project Manager Resume Example

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INTEGRATION PROJECT MANAGER
Summary

High-performing servant leader with over 14 years of experience delivering successful productivity results, profitability and project implementation. Expert in building strong teams with the ability to thrive in fast-paced and changing environments, while sustaining operational accuracy and delivering results for optimal profitability. Seeking an opportunity that allows me to grow personally and professionally.

Skills
  • Team building, training and development
  • Cost reduction and containment
  • Excellent communication skills
  • Project organization
  • Engineering operational functions
  • Agile Expert
  • Microsoft Office, Excel, Visio-Expert
  • Project Manager Professional Certification (PMP)
  • Systems implementation
  • Root cause analysis
  • Lean/Six Sigma -Value StreamMapping, DMAIC, Kaizen
  • Workforce training
Experience
Operations Manager | 09/2018 to Current
Amazon.com - Dallas, TX
  • Lead all FC outbound operations
  • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates and managers
  • Lead and develop a team of 7 Area Managers (front-line supervisors) and 250-300 hourly associates by embodying Amazon's Leadership Principles
  • Act as the primary information source for the team, maintaining compliance and consistency, and take corrective action when needed
  • Mentor, train, and develop teammates for career progression, performance improvement, and recognition purposes
  • Create, communicate and maintain quality control policies and standard work procedures to Area Managers and associates
  • Proactively identify and lead process improvement initiatives using Lean tools to delight customers
  • Build and deliver productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Operations Managers to balance labor
  • Evaluate performance objectives and metrics to determine outbound productivity requirements to achieve customer time, accuracy, and quality expectations
    Partner with other managers to share best practices across shifts and the network
Project Manager | 01/2017 to 09/2018
Amazon.com - Detroit, MI
  • Kept project teams on-task with proactive control of budgets, schedules and scopes.
  • Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
  • Maintained close connection with project personnel to quickly identify and resolve problems.
  • Ran root cause analysis to determine best SOP practices
  • Trained and coached key team members on production techniques to establish expectations and ensure compliance with quality guidelines.
  • Outlined work plans, assessed resources and determined timelines for projects.
  • Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
  • Ran end to end test pilots to ensure network sustainability.
Store Director | 02/2015 to 01/2017
Target - Detroit, MI
  • Lead all the operations of a $32 million dollar a year store
  • Mentor, train and develop 75+ exempt and non-exempt employees
  • Manage store financials, P&L, labor and budgets
  • Evaluate and manage individual impact through a total store contribution
  • Create sustainable talent strategies to fuel continued team growth
  • Assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests
  • Increased store revenues by cultivating new customers, providing superior service and applying pricing strategies and up-selling techniques
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages
General Manager of Operations | 01/2011 to 02/2015
Costco Wholesale - Dallas, TX
  • Managed the operation of a $120 million dollar a year store
  • Overseen 150+ exempt and non-exempt employees
  • Directed all store merchandising, operations and administrative initiatives
  • Provided on-site training for other managers within the Market
  • Managed store budgets, payroll, and category sales within the store
  • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility
  • Assessed, optimized and elevated operations to target current and expected demands
  • Led store walks with my Regional Manager to ensure the highest standards are upheld within the store
  • Helped to Introduce a shrink program to the company that was rolled out company wide after strategic testing in 2013
Distribution Center Operations Manager | 11/2007 to 01/2011
Costco Wholesale - Dallas, TX
  • Overseen the operations of a 600,000 sq ft
    cross dock warehouse
  • Managed 5 Area Managers and 450+ indirect
    employees
  • Played as key safety advisor and managed all safety initiatives, policies and procedures for the warehouse
  • Overseen the non-inventory department and ensured supplies for ordered for all associates
  • Ensured that operational plans are executed,
    performance and budget goals are achieved and
    teams are kept informed and coordinated across all
    functions
  • Conducted quarterly business reviews with all Area
    Manager of their department
  • Overseen hiring labor Orders and staffing needs for
    all departments
  • Escalated store needs and followed up with store
    order requests
  • Ensured timely dispatch from the DC to stores
    Coached, trained, mentored and provided
    disciplinary action when needed
  • Stepped in as site leader when the GM absent,
    Performed all GM duties
  • Conducted store visits to ensure we were serving
    our stores and customers adequately
Education and Training
University of Michigan - Dearborn - Dearborn, MI
MBA
Master of Business Administration , 2017
Liberty University - Lynchburg, VA
Project Management Professional Certification
(PMP), 2015
Liberty University - Lynchburg, VA
Bachelor of Science
Major: Business Administration, 2014
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Resume Overview

Companies Worked For:

  • Amazon.com
  • Target
  • Costco Wholesale

School Attended

  • University of Michigan - Dearborn
  • Liberty University

Job Titles Held:

  • Operations Manager
  • Project Manager
  • Store Director
  • General Manager of Operations
  • Distribution Center Operations Manager

Degrees

  • MBA
    Project Management Professional Certification
    Bachelor of Science

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