LiveCareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

JOB ADVICE COUSOLOR - with over 34years of successful experience in already mentioned. Recognized consistently for performance excellence and contributions to THE ENTIRE CARIBBEAN success in 6 -already mentioned industries. Strengths in... again mentioned backed by training in. Reverse Osmosis Systems / 3Phase Electrical Engineering / Also highly Trained & Experienced Certificates IN AIRCONDITIONING from Gree, Rheem, Trane-air. Also Mitsubishi Air-condition Repairs & Installation of their highest , most Efficient A/C $250K Systems / Excellent reputation for resolving problems and improving customer satisfaction / Also Licensed Industrial Installations of LP-Gas Systems, also repairs for Home LP- gas Installations. This comes with our high Recommendations of LP Gas Equipment / ALSO Refrigeration with the Largest Freezer in the out Island of the Bahamas -Spanish Wells....(with the largest distributor of Lobster to the US Market to RED LOBSTER.) Eager to contribute to team success, through hard work, attention to detail and excellent organizational skills. I Clearly understanding the Task and training & Skill needed for these claims. his gives me Motivated to learn, grow and excel in this Industry. This takes Articulate year after year work of finding effective solutions to technical issues through troubleshooting and issue analysis. I am Happy to say that I am also certified in all of the areas mentioned above. This Promotes dynamic skills.

This brings me to the last but not least, Appliances. We are the Dealer for Whirlpool, Kitchen-Aid & True Cooling Systems. I have the Exclusive Dealership for North Eleuthera, Bahamas and also have the responsibility to Warranty, & Repair ALL of their Products Sold Through me her in the Caribbean. I do have a broad base of experience in technical support and operations for the 6- Categories mentioned above. I will do my best to Resolves problems quickly, delivering an high level of customer SATIFACTION & EXCELLENT knowledge. I will be happy to Join your Justanswer Family should you allow me. Weare eager to become a part of your team if you find that I meet your criteria for an Employee Expert. I will follow your Practiced troubleshooter guide line with excellent diagnostics and repair abilities, strong attention to detail and methodical approach and Boosts system performance by thoroughly evaluating and correcting different hardware and software issues ( I'm not so great at Software Issues, But I'm a quick learner. I will be a Competent Employee and I expect that if you allow me, I will spend about 16 Hours per day online for you. I am well-versed in assisting users with diverse Computer systems. I have 2- Functioning Computers on my desk, I hope that is adequate. I also have 1 - mobile device and peripheral equipment. I have Familiar with security standards and usability optimization. Effectively operates autonomously to troubleshoot and fix concerns.

Skills
  • Staff education and training
  • Application support
  • Customer service expert
  • Technical issues analysis
  • Maintenance & Repair
  • Responsible
  • Cultural awareness
  • Teamwork
  • Preventive Maintenance
  • Basic math
  • Collaboration
  • Customer Service
  • Compassion
  • Verbal and written communication
  • Safety reporting
  • Technical Troubleshooting
Work History
INSTALLATION & REPAIRS-REVERSE OSMOSIS SYSTEMS, 03/2008 - Current
Clyde Companies Inc. Murray, UT,
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
  • Documented all transactions and support interactions in system for future reference and addition to knowledge base.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Helped streamline repair processes and update procedures for support action consistency.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
Project Manager, 07/2007 - 12/2018
The Landing City, STATE,

CONTRACTED SERVICE PROVIDER - 24/7.

Our Service includes:

- SERVICE WILL BE TO ALL OF THE ELECRICAL & APPLIANCES ON THE PROPERY, INCLUDING WASHERS/ DRYERS / WATER HEATERS / WATER SUPPLY / SWIMMING POOL SYSTEM / ETC....

  • Analyzed ALL ELECTRICAL and INDUSTRIAL APPLIANCES.
  • WE ALSO INCLUDED ALL OF THEIR REFRIGERATION THAT INCLUDED. UP TO 1- WALK-IN FREEZER & COOLER & 1- ICE MACHINES, ALSO OTHER STAND ALONE COOLING EQUIPMENT, ALSO AIR-CONDIONING FOR THE SPACE WHERE THE ABOVE IS LOCATED. We identify by troubleshooting methods needed to quickly resolve problem with the Refrigeration & Air-conditioning for each Rental room as well as the Restaurant & Kitchen. We always try fixing as our first remedy.
  • I will give Explained technical information in clear terms to individuals so that they understand heir options.
  • I talk with vendors to locate replacement components and resolve advanced problem to have them repaired asap!.
  • 95% of the time we were able to get to the Property immediately,
  • WE ALWAYS - Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Exceeded team goals and collaborated with staff members


    to implement customer service initiatives.
  • Exceeded team goals and collaborated with staff members


    to implement customer service initiatives.
  • Exceeded team goals and collaborated with staff members


    to implement customer service initiatives.
TECH.-GEN.SETS/A/C REPAIRS INSTALL./LP GAS/R.O.SYS, 02/2012 - 02/2019
B & D ELECRIC CITY CO. LTD City, STATE,
  • Learned specifications, advantages and disadvantages to over [Number] competing brands to make best recommendation to individual customers.
  • Solved customer-identified problems with small and large appliances purchased in-store.
  • Addressed customers with positivity and professionalism, guiding towards ultimate purchase decision with balance and deliberation.
  • Communicated with contractors to fulfill orders in short periods of time.
  • Maintained comprehensive knowledge of appliance specifications, brands based on price range, features and customer space needs.
  • Maintained product knowledge to assist and educate customers on options available.
  • Aided customers in locating and purchasing merchandise in store and on website to achieve sales goals.
  • Demonstrated features and benefits while assisting customers in making informed decisions based on needs and wants.
  • Engaged customers using well-honed interpersonal and people skills to determine which appliances best fit needs and preferences.
  • Explained benefits and features of warranty programs, resulting in consistent add-on sales
  • Offered insight into features for such appliances as [Type] and [Type] to help customers make educated buying decisions.
CEO /Manager, 01/1994 - Current
B & D Electric City Co. Ltd City, STATE,
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Oversaw and optimized work of [Number] [Job title]s performing high-quality [Type] work.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Audited team performance and compliance with [Type] and [Type] standards.
  • Trained new employees in specific job requirements.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Cross-trained existing employees to maximize team agility and performance.
  • Created and implemented aggressive action plan to address pressing cost control needs.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Assessed financial statements and [Type] reports to evaluate [Type] performance, develop targeted improvements and implement changes resulting in [Result].
  • Communicated best practices among on-site and external personnel to align efforts and goals.
  • Developed and maintained relationships with [Type] customers and suppliers through continual communication and [Action].
  • Analyzed and interpreted store trends with [Software] to facilitate planning.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Education
High School Diploma: , Expected in 06/1993
-
Collage Of The Bahamas - Bahamas,
GPA:
  • Coursework in [ELECTRICIAN], [APPLIANCES] and [EVERY TYPE OF PLUMMING]
  • REVERSE OSMOSIS SYSTEMS (Workings & Installations & Trouble Shutting
  • AIR-CONDITIONING (Sizing/Installations/Repairs & recommendations for style)
  • Elected to [HEAD OF CLASS] for [Student ORGANIZIATION, IMPRESSION OF MY HUMILITY AND WILLINGNESS TO STAND BY THEIR SIDE] in (1993)
  • Graduated in Top (3%) of Class
  • My best complement of all is for my Friends saying " I'm a down to Earth guy, not making anyone feal like they are less important"
  • Minored in Spanish
GED: , Expected in
-
D&S ELECTRIC - Spanish Wells, Bahamas,
GPA:
BBA: HVA/C.EXPERT/ROS&LOW/ELECRICAL/LP.GAS EXPERT, Expected in 05/2016
-
B&D ELECTRIC CITY CO LTD - Eleuthera, Bahamas,
GPA:

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Resume Overview

School Attended

  • Collage Of The Bahamas
  • D&S ELECTRIC
  • B&D ELECTRIC CITY CO LTD

Job Titles Held:

  • INSTALLATION & REPAIRS-REVERSE OSMOSIS SYSTEMS
  • Project Manager
  • TECH.-GEN.SETS/A/C REPAIRS INSTALL./LP GAS/R.O.SYS
  • CEO /Manager

Degrees

  • High School Diploma
  • GED
  • BBA

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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