- Montgomery Street, San Francisco, CA 94105
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Perceptive Customer Service Manager who cultivates positive customer relationships through clear and helpful communication. Ambitious Customer Service Manager with 15+ years of experience with managing complex projects and driving productivity improvement.
- Project management
- Effective leader
- Budget development
- Staff training/development
- Efficient multi-task
- Quick learner
- Proficient in cash management
- Shipping and receiving professional
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- Strategic sales knowledge
- Credit card processing
- Natural leader
- Problem solving ability
- Equipment installation
- Carpentry
- Blueprints and schematics
- Residential construction
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Installation Repair Technician, 07/2018 to Current
Alteva – Cleveland, OH,
- Implemented preventive maintenance practices and upheld equipment guidelines to reduce downtime
- Drive and inspect vehicle to ensure it's operational improvements that resulted in significant savings and improved profit margins
- Evaluated quality problems and install GPS to identify and resolve issues
- Adhered to established policies, procedures and compliance for satisfactory audit rating
- Maintained and repaired facilities, equipment and tools to ensure operational readiness, safety and cleanliness
- Produced parts and assemblies quickly and efficiently within tolerances
- Measured dimensions to determined new technique to install Air compression to all mechanics work stations, increasing workflow to 100%
Technical Operator, 06/2016 to 07/2018
Aptar Group – Orlando, FL,
- Established all safety rules and uses proper safety equipment at all times
- Increase performance with high speed technical advanced equipment
- Operating taping, labeling, and packing machines for finished rolled goods
- Performed quality checks with calipers and tape measures
- Maintains quality standards for products being loaded and shipped
- Prevented equipment breakdowns with hands-on and proactive management style
- Implemented cost-control and safety updates to modernize operations
Department Supervisor, 05/2012 to 11/2015
Continental – Marietta, GA,
- Assigned appropriate manufacturing supervisor, assembler and operator duties
- Successfully managed production activities so all orders were shipped on time
- Investigated and implement ideas for quality improvement, increased productivity and cost reduction
- Managed documentation of and training on production procedures and work instructions
- Maintained and communicated daily productivity and shipment reports for all departments
- Verified that all process control parameters were being documented and followed at all times
- Planned, directed, coordinated and assigned manpower to meet aggressive production schedules
- Routinely improved product quality and reduced delivery costs
- Created and updated department work instructions and reports on regular basis
- Addressed all personnel issues promptly and professionally
- Addressed all personnel issues promptly and professionally
- Tagged all inbound merchandise with receiving date
- Redirected shipments en route in response to customer requests
- Coordinated with freight forwarders to expedite international shipments
- Loaded and unloaded pieces into boxes for shipment
- Maximized sales by shipping on time and accurately
- Increase Department inventory and sales from 1.75 Million deficit to positive $325.000
Sales Associate, 2006 to 09/2011
Baker Distributing Company – Orange City, FL,
- Repair, replace damaged or worn parts. Dismantle and reassemble heavy equipment using hoists and hand tools
- Test mechanical products and equipment after repair or assembly to ensure proper performance and compliance with manufacturers specifications
- Clean, lubricate, and perform other routine Maintenance work on equipment and vehicles . Fit bearings to adjust, repair, or overhaul mobile mechanical, hydraulic, and pneumatic equipment
- Operate and inspect machines or heavy equipment to diagnose defects. Schedule Maintenance for industrial machines and equipment, and keep equipment service records
- Adjust, maintain, and repair over 50 cars monthly and replace sub-assemblies, such as transmissions, crawler heads, using hand tools, jacks, cranes. Repair, replace damaged or worn parts
- Disassembled engines and repaired or replaced defective parts
- Repaired, replaced and adjusted brakes and brake pads
- Removed dents, filled in cracks and painted car exteriors to restore appearance and condition
- Tested vehicles and their components systems
- Operated equipment such as infrared engine analyzers, compression gauges.
Electrical / Commercial Diploma: Electrical, Expected in 2016
Pennco Tech - Bristol, PA,
GPA:
- Able to read blueprints
- Able to install 100/200 amp services
- Ability to read schematics and wiring diagrams
- Able to install receptacles and switches
- Able to bend conduit
- Knowledge of residential and commercial wiring and layout
- Knowledge of multi-phase power, motors and controls
- Install residential-commercial services up to 200/400
- Rough in-house wiring circuits
- Door-bell/Intercom
- Cable TV and Telephone connections
- Control wiring/HID lighting/Track lighting
- Ladder Safety
High School Diploma: , Expected in 1986
Balboa High School - Panama,
GPA:
- CDL Truck Driver
- Electrical/Commercial
- Ladder Safety
- United States Army Training Center Engineer
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