I'm a hard worker who wants to always better themselves and move forward in life. I work well with groups and on my own.
Skills
Material Safety Data Sheets
Facilities maintenance
Forklifts
Manual dock chain pulling
Pallet jacks
Materials handling and transport
Warehouse operations
Microsoft Outlook
Microsoft Word
Microsoft Excel
Adaptive team player
Product organization
Network infrastructure updates
Software licenses and patches
Safety protocol
Hardware updates
System diagnostics
Network administration
Organization
Network status monitoring
Troubleshooting and assistance
Radio and data distribution systems
Signal training and reporting
Computer skills
Premises surveillance
Patrolling
Troubleshooting
PPE use
Customer service
Supervision
Vigilant and watchful
Security procedures knowledge
Education and Training
Lakeville South High SchoolLakeville, MNExpected in 06/2017 ā āHigh School Diploma: - GPA:
Minnesota State University - MankatoMankato, MNExpected in ā ā:Physical Therapy - GPA:
Inver Hills Community CollegeInver Grove Heights, MNExpected in ā ā:Physical Therapy - GPA:
Experience
Mastec - Security Officer Shevlin, MN, 06/2021 - Current
Guarded restricted areas to prevent unauthorized entry.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Secured personnel and premises by inspecting buildings and patrolling property.
Documented security-related situations and submitted in-depth reports to superiors.
Enforced security regulations and escorted non-compliant individuals to private areas for processing.
Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Warned persons of rule infractions or violations and evicted violators from premises.
Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
Monitored premises and recorded activity in daily officer reports.
Verified photo IDs and tickets to allow guests passage.
Addressed problems quickly and reported clear information while working under minimal supervision.
Worked with local and federal law enforcement agents to apprehend suspicious individuals.
Trained new security officers on safety protocols and company standards.
Recorded required data for incident reports and files quickly and accurately.
Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Wrote detailed reports regarding daily security activities and notable incidents.
Managed employee access, security roles and permissions.
Detected and reported unauthorized personnel and activities.
Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
Monitored access control systems and key code records for suspicious activities.
Spin - Information Technology Specialist Cleveland, OH, 01/2019 - Current
Created new accounts, reset passwords and configured access to servers and file management software for users.
Performed continuous assessments of network structure, business content filters and security firewalls.
Provided on-site technical support after project implementation and recommended product changes and upgrades to product managers.
Kept hardware and software systems current with latest patches and current licenses.
Implemented system security and data assurance software.
Identified issues and initiated troubleshooting methods for signal support services, including radio, wire and battlefield automated systems.
Performed diagnostics and testing to locate root causes and resolve issues for optimal performance.
Chick-Fil-A - Warehouse Technician Grand Prairie, TX, 08/2018 - 06/2021
Packed and labeled merchandise to prepare for loading and shipment to customers.
Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
Recognized defective material and reported issues to management to facilitate prompt resolution.
Noticed damaged products and removed from received shipments to be processed for refund or replacement.
Positioned products between receiving, storage and shipping areas as part of just in time inventory supply for major manufacturers.
Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Tagged unmarked merchandise with item number.
Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
Communicated with internal staff members and management to facilitate timely product flows.
Utilized pallet jacks to move items to and from different warehouse locations.
Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Pizza Ranch - Target Team Member City, STATE, 08/2015 - 09/2018
Organized stockroom by keeping products in correct locations to maintain accurate inventory counts.
Assisted customers by locating items and loading heavy purchases in vehicles.
Received incoming product deliveries and relocated to storage shelves, coolers or bins.
Updated signage to reflect new pricing or temporary promotional strategies to increase sales.
Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
Blocked and faced all products on shelves and displays to meet company policies.
Counted and stocked different types of merchandise to comply with inventory control tag requirements.
Restocked shelves with current merchandise in attractive displays to promote sales.
Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Greeted customers and retrieved requested products to drive satisfaction.
Palletized merchandise for easy movement to sales floor locations.
Stocked and rotated products, supplies and paper goods to optimize freshness.
Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
Company Name - Front of House Team Member City, State, 05/2017 - 08/2018
Conveyed world-class dining experience by explaining menu items thoroughly, taking accurate orders, delivering food courses at just right time and following up for refills or dessert.
Welcomed each patron warmly, opened door, engaged guest to learn how to best serve and escorted guest to table or placed name on waitlist with communication of wait time.
Stocked and maintained massive buffet table with diligent planning and precision, making sure that food supply remained plentiful and fresh, with sparkling clean and sanitary surfaces.
Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
Mentored and coached service team on effective techniques to enhance customer experiences.
Upheld operating procedures and safety standards to maximize guest satisfaction.
Handled complaints, settled disputes and resolved customer conflicts.
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