i ve kinship specialist resume example with 15+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Skills
Certified Case Worker (Colorado Child Welfare
Training Academy)
Child Welfare Home Study Certified (SAFE training)
Completed Child Abuse Investigations Training
Completed Mandated Reporter Training
Completed Child Welfare Trauma Training
Bilingual (Spanish, English)
Certified in CPR/ First Aid
Case Management
Windows XP, Vista, Windows 7, Windows 8
Microsoft Office (Word, Excel, Access, Power Point, Publisher, Outlook)
TRAILS (state database)
CBMS (state database)
Oracle 11i Certified (warehouse database)
Mastermind (payroll system) National Emergency Management Information System database (FEMA
Work History
I-VE Kinship Specialist, 09/2014 to Current Port Everglades – Plantation, FL,
Provide support for kinship placements as
requested by the case worker
Assist kinship placements in obtaining financial
assistance (TANF, Foster Care Certification)
Assist kinship placements with community
resources as needed and refer them (Food stamps, Medicaid, WIC, CCCAP, SSI,
etc.)
Helped with adding to the community resource
guide for DHS Denver County
Provided assistance with difficult clients
(de-escalate)
Provided crisis management, in-home services, and
ongoing support for kinship placement as needed
Maintained working relationships with case works,
guardian-ad-lidem, and other community partners
Documented all contacts with clients and
collaterals and complete case activity logs within the State Database TRAILS
system
Attended VOICES meetings (with all staff connected
to the case)
Completed initial walkthroughs of a clients home,
kinship support needs assessments, kinship orientation, certification, and all
other required paperwork necessary to facilitate a Kinship Placement
Educated providers with reunification efforts,
and setting appropriate boundaries
Developed safety plans with kinship placements as
needed
Provided direct in-home services including, but
not limit to, parenting skills, life skills, child development, behavior
management, etc.
Trained new interns on the kinship care placement
packet and how to complete and orientation
Assist supervisor with printing and organizing
packets, and creating databases
Human Services Advocate, 03/2013 to 09/2014 Alphanumeric Systems – Lincolnshire, IL,
Monitored and Supervised family interactions with
families that their children have been removed
Supported case plan goals through teaching, role
modeling, and demonstration
Participated in case meetings, to share pertinent
information about the families progress
Created a training calendar for the advocate
staff
Coordinated and direct clients to get necessary
information
Reported critical incidents to staff or
supervisors within 24 hours
Transported children from visitations to their
home
Referred clients to outside agencies and help them
fill out applications
Maintained working relationships with case works,
guardian-ad-lidem, and other community partners
Provided assistance in crisis situations
Completed and maintain written documentation
within the State Database TRAILS system
Program Specialist for Food Stamps and Medicaid, 01/2012 to 03/2013 Arapahoe County Human Services – City, STATE,
Conducted extensive interviews to determine initial and on-going eligibility for County citizens requesting public assistance.
Entered client information into a complex computer system (CBMS) during the interview for Family Medicaid, Adult Medicaid, and Food Assistance.
Assisted customers with completion of applications; advise them of their rights and responsibilities; send appropriate notices to customers for action taken on cases.
Coordinated and direct clients to get necessary information. This requires follow-up with clients and re-evaluation of their eligibility status.
Processed changes reported on cases through phone, mail and personal contact.
Made all changes to customer's cases within mandated deadlines including process all applications, initial and re-determinations, within mandated time frames.
Made referrals to customers needing other services such as mental health, housing and/or domestic violence.
Developed and maintained good communications with outside agencies.
Established claims for overpayments.
Cleared and responded to voice mail and Remedy tickets according to the priority assigned by Call Center.
Referred cases with questionable household circumstances to Investigations Unit.
Shared information with other units, counties, and State agencies as appropriate.
Attended trainings to maintain/enhance knowledge and professionalism.
Medicaid Outreach Specialist, 07/2011 to 01/2012 Boulder County – City, STATE,
Attended community events to enroll residents in Medicaid
Provided information about the Medicaid program
Attended meetings and spoke about the outreach program
Scheduled office visits with new clients for open enrollment (answered questions, explained the process, assisted with enrollment application, copied documents, and entered the application into CBMS)
Created fliers and put together the application packets
Worked along with the near by schools to provide further information
Entered food stamp applications as well into CBMS
Human Services Coordinator, 06/2009 to 05/2011 Fountain Fort Carson School District 8 – City, STATE,
Coordinated outreach events, supervised community agency members for the yearly Back to School Fair, and the Reach Out and Read Program.
Entered data into the student applications system for the school district (when new students arrive to schools throughout the year).
As a Liaison I asked different agencies for donations for the school district alternative school students, the back to school fair, and the Reach Out and Read events.
Other administrative duties included directing, scheduling, preparing, dictation, creating memos, letters, mail merging, list serves and taking minutes for the monthly meetings with surrounding agencies (such as DHS, WIC, YMCA, Head Start, Fountain Fort Carson School District 8, Salvation Army, and many more).
Assisted clients with applications, translation, referrals to other agencies both government and non-profit as well as screening.
Advocated for district students, the parents, and the families of the community.
Informed the community of upcoming events by creating flyers for each event and notifying other agencies and clients via email, phone and mail.
Worked closely with Fort Carson to assist military families with referrals.
Building warden of building signs, code enforcement, keys, room reservations, safety and parking.
Crisis intervention specialist for families in need.
Implemented, managed, and continually updated the Fountain Community Services Website and the very first Community Resources Directory.
Provided assistance with food pantries at the YMCA, and DHS.
Ordered office and agency equipment and materials that were needed.
Disaster Assistance Specialist II, 06/2008 to 01/2009 Health And Human Services Commission – City, STATE,
Obtained and verified required client information to
determine eligibility for state grants
Interviewed clients and authorized representatives
to gather information to determine eligibility
Processed changes to client status, overpayments,
and adjustments or restored benefits
Documented case records using automated equipment
to form a record for client
Made referrals to other state
agencies and provided community resources
Assist victims in meeting disaster related
expenses or serious needs
Trainer, 06/2007 to 06/2008 Texas Parks And Wildlife – City, STATE,
Processed reservations for TPWD and LCRA Parks
Handled operator calls
Provided information about the State Parks to campers
Processed sales of the Texas State Park Pass and
OHV Registrations
Trained new hire Peak Employees on How to make
reservations
Coordinated special outings with new employees with all the different parks
Helped condense the training manual
Took payments from campers, transferred reservations, and canceled reservations
Created a Power Point on all of the training material
Social Worker - Visiting Teacher, 2005 to 06/2007 Child Incorporated Head Start – City, STATE,
Scheduled home visits with clients (caseload of 24 families) bi-weekly
Advised parents of upcoming events and meetings
Worked with Child Protective Services Case Workers on my clients progress
Assisted families with requirements that needed to be met by the CPS Case Workers
Assisted families with social services issues and provided resources or referrals
Set goals for families to achieve higher standards
Prepared lesson plans for parents to do in the
home with the child (in the areas where the child was struggling)
Assisted pre-k teacher with children in classroom
Answered phone calls and filed paperwork
Prepared weekly reports for supervisor of my progress
Education
Bachelor of Science: Psychology , Expected in 2015 to Colorado Christian University - Online, GPA:
Associate of Science: Human Services, Expected in 2011 to Kaplan University - Online, GPA:
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