hybrid dealer support specialist resume example with 12+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Obtain a challenging leadership position applying creative problem solving with positive team management skills. Helping growing company to achieve optimum utilization of its resources and maximum profits. Dedicated Automotive professional knowledgeable about best practices in field, especially effective leadership strategies to motivate employee performance and job satisfaction.

Well-organized in approaching any problem to investigate causes and determine optimal solutions. Detailed understanding of organizational and regulatory expectations to drive performance. Hardworking and reliable professional with strong ability in closing and orginization. Offering knowledge, insights and education. Highly organized, proactive and punctual with team-oriented mentality.

  • Team Building, Understanding Finance, Closing, Negotiation
  • Achievements Presidents Award from Ford 2018
  • Certified Master Ford Sales/Finance and Sales Manager.
  • Master Sales and Commercial for Chrysler, Dodge Jeep and Ram
  • Certified Sales, Finance and sales Manager for GM, FORD AND CHRYSLER DODGE JEEP RAM
  • Sales Management/finance 2017, 2018 and 2019
  • Closing
  • Credit
  • Financing
  • Finance
  • Inventory
  • Team Building
  • Negotiation
  • Order Management
  • Profit
  • Ram
  • Sales
  • Sales Manager
  • Project analysis
07/2019 to Current Hybrid Dealer Support Specialist Fun Town Rv | Thackerville, OK,
  • Assist management with inventory upkeep, Advise and guide consumer to correct vehicle options based on their qualifying conditions.
  • Performed scheduled inventory counts and supply audits.
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
  • Responded to inquiries from potential customers via email and telephone.
  • Networked with remote dealers to source vehicles for customers.
  • Maximized used inventory quality by managing trade-ins effectively and sourcing more desirable vehicles at auctions.
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Assisted management by monitoring inbound calls.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recommended merchandise to customers based on needs and preferences.
  • Collaborated with team members in developing best practices to support company objectives.
03/2016 to 04/2020 Sales Manager, Finance Manager, Inventory Manager Larry Green Auto Group | City, STATE,
  • Role : Train Sales Staff, Team building, Desk deals to maximize company profit, evaluate trades for incoming inventory, order New inventory for 3 franchises, know financing options for all credit levels for maximum profitably for company.
  • Ordered and managed over $4 Million in inventory every month.
  • Supported all sales team members to drive growth and development.
  • Generated sales by executing complete sales cycle process and break-even rate-tracking through contract negotiations and close.
  • Increased after-market sales by 23% by persuasively presenting additional products which enhanced vehicle and ownership experience.
  • Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
  • Sold service contracts, insurance and after-market products while continually tracking sales, developing goals and pitching new products, resulting 31 % increased revenue.
  • Generated average of $1088 from 673 in front end revenue per vehicle.
  • Assessed client needs and developed specific strategies to establish financial capabilities.
12/2012 to 09/2015 Inventory Manager, Commercial Manager Mountain Chevrolet | City, STATE,
  • Role : Order Management for New Inventory, Advise and provide best solutions for small business as well as large fleet companies to best maximize profitability for the company.
  • Ordered and managed over $2.3 million in inventory every month.
  • Received, evaluated and scanned in all new inventory, updated computer database and proactively resolved any variances.
  • Revamped inventory processes to align supply levels with projections.
  • Supported local sales teams with customer meetings and account plans based on strategies.
  • Targeted and developed accounts in Commercial market with growth-oriented mentality.
  • Implemented creative sales and marketing strategies to assist sales team with reaching targets.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Contacted customers via phone and email to explore connections, offer services and cement relationships.
  • Authored, updated and monitored compliance with standard operating procedures.
02/2008 to 10/2012 Sales Professional Vista Auto Group | City, STATE,
  • Advise and guide consumer to best possible purchase based on their qualifying.
  • Identified inefficiencies and made recommendations for process improvements.
  • Built positive and productive customer connections to drive consistent sales.
  • Identified and approached potential customers by generating leads, setting appointments and conducting site visits.
  • Followed up after sales to assess satisfaction and identify ongoing requirements.
  • Stayed on top of changes in company offerings and policies by remaining in frequent contact with service, inventory management and technical personnel.
  • Negotiated and closed contracts with high-profile clients.
  • Answered customer questions by sharing product knowledge or researching pricing and availability.
  • Developed senior leadership reports for corrective action planning.
  • Presented quotations with clear pricing information and deliverables specifications.
Education and Training
Expected in 1988 to to Certificate of studies | Central Oregon Community College, , GPA:

GPA: 3.0

Expected in 1985 to to | General Studies Academic Details Redmond High School, , GPA:
GPA: 3.0
Expected in 11/2014 to to Automotive Completion | Automotive Sales And Marketing Joe Verde On Line, , GPA:
Expected in 09/2000 to to Automotive Completion | Automotive Sales And Marketing Dale Carnegie & Associates, Inc., , GPA:

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Resume Overview

School Attended

  • Central Oregon Community College
  • Academic Details Redmond High School
  • Joe Verde On Line
  • Dale Carnegie & Associates, Inc.

Job Titles Held:

  • Hybrid Dealer Support Specialist
  • Sales Manager, Finance Manager, Inventory Manager
  • Inventory Manager, Commercial Manager
  • Sales Professional


  • Certificate of studies
  • Automotive Completion
  • Automotive Completion

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