Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • HVAC and refrigeration systems
  • Variable speed drives
  • Diagnostic techniques
  • Troubleshooting expertise
  • Licensed Refrigeration Technician
  • Customer-focused
  • EPA requirements knowledge
  • Clean driving record
  • Package and split systems
  • Recovering and recycling
  • MSDS knowledge
  • Commercial refrigeration knowledge
  • Soldering
  • Focused on safety
  • Heating principles knowledge
  • HVAC change-out procedures expert
Work History
HVAC-R Technician, 03/2016 to Current
Western Materials RecyclingSandy, UT,
  • Investigated major malfunctions and breakdowns of heating, Type and air-conditioning systems and used Technique and Skill to determine causes.
  • Monitored building environmental conditions, including adjusting thermostats, terminal units and mixing boxes.
  • Kept accurate records of time and materials used for each job to compile into Timeframe reports for Job Title.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Surveyed building layout and gathered materials before beginning repairs.
  • Programmed computerized energy management systems and verified proper functionality.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Consulted with project management during group installations.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Evaluated status of refrigeration liquids for safety and compliance purposes.
  • Supplied technical assistance to customers over phone, including simple troubleshooting techniques.
  • Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
  • Traveled to approximately Number job sites per Timeframe for both scheduled and emergency appointments.
  • Maintained comfortable environmental temperatures in city facilities.
  • Tested chemical levels in refrigerators and freezers to verify compliance with regulations.
  • Filled out detailed work orders for each job completed.
  • Repaired and replaced motors, bearings and belts.
Scale Operator, 01/2014 to 03/2016
Sherwin-WilliamsAlexander City, AL,
  • Answered customer calls professionally and routed to appropriate person.
  • Guided operators to correct railcar location.
  • Dispatched orders to drivers for efficiency.
  • Greeted customers and provided excellent service to internal and external clients.
  • Followed up with customers to handle delays or other issues.
  • Maintained tidy work area to reduce likelihood of accidents.
  • Operated weigh scales and issued tickets when necessary.
  • Maintained accurate documentation and processed payments efficiently to keep waiting at minimum.
  • Verified track sheet and communicated with transloaders to monitor accuracy of loaded products.
  • Complied with safety regulations to avoid potential injuries and support company goals.
  • Used Software to track products as they arrived at and departed from facility.
  • Communicated with operators to share information related to product.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Handled Number calls per Timeframe to address customer inquiries and concerns.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Worked with Type customers to understand needs and provide Type service.
  • Increased customer satisfaction by resolving Product or Service issues.
  • Developed team communications and information for Type meetings.
Forklift Operator, 09/2011 to 02/2013
Halliburton CoCity, STATE,
  • Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Prevented waste when transferring materials between transport containers and processing equipment.
  • Boosted team efficiency by moving materials with forklifts, cranes and other equipment.
  • Coordinated team member movements based on current needs, avoiding safety concerns or delays.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Worked in team environment to maintain high levels of productivity.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Located proper slots on storage racks and set pallets in place with forklift.
  • Transported inventory items to appropriate locations.
  • Checked accuracy of merchandise signs.
  • Completed daily forklift safety checklists.
  • Operated Number to Number-pound forklifts to transport materials and equipment.
  • Inspected items for damage and performed temperature and quality checks.
  • Operated all loaders, Type and Type equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Packed items into appropriate containers for shipment.
  • Placed overstocked items in temporary storage.
  • Communicated with floor managers to determine merchandise placement.
  • Shrink-wrapped average of Number pallets per day.
  • Changed out forklift batteries and connected batteries to battery charger.
  • Filled propane tanks, checked valves and performed other routine equipment maintenance.
  • Received cargo by removing it from trucks by hand.
  • Operated equipment while observing standard safety procedures.
  • Managed warehouse operations and verified proper shipment procedures.
  • Checked items against documentation for accuracy.
  • Reported damage to racks, faulty equipment and other safety hazards to Job Title for remediation.
  • Verified functionality of forklifts through performance of preventative maintenance and effective troubleshooting of malfunctions.
  • Organized and secured stored materials and parts in designated area.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Loaded, transported and stacked materials.
  • Maneuvered forklift safely in congested and confined areas using Skill and Technique.
  • Removed orders from storage, wrapped and staged for shipments.
  • Unloaded materials and goods at designated locations for best project availability.
  • Completed inventory cycle counts and documented all information in Type reports to give to Job Title.
  • Stacked merchandise on both partial and full pallets and removed empty pallets from sales floor.
Associate : HVAC Installation And Repair, Expected in 05/2016
Galveston College - Galveston, TX

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School Attended

  • Galveston College

Job Titles Held:

  • HVAC-R Technician
  • Scale Operator
  • Forklift Operator


  • Associate

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