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HVAC-R Technician Resume Example

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HVAC-R TECHNICIAN
Summary

Self-motivated banking professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.

Experienced HVAC Installer proficient in operations and repairs of heating, refrigeration, ventilation and air conditioning systems. Efficiency-driven, highly accurate and well-organized with open and clear communication style and self-motivated approach. Dedicated to superior service and ability to solve problems with minimal oversight.

Reliable and accountable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Skills
  • Security compliance
  • [Type] act knowledge
  • Check cashing
  • Cross-selling expertise
  • Customer service skills
  • Accurate money handling
  • Statement printing
  • Qualified in commercial servicing
  • Excellent communication skills
  • Safe and vault operation
  • Currency and coin counter
  • Cash dispenser operation
  • Exceptional customer service
  • Preventative maintenance
  • Repairs and troubleshooting
  • Safety procedures
  • Staff supervision
  • Records management
  • Time management
  • Team building
  • Conflict resolution
  • Customer service
Experience
March 2016 to Current
Del Air HEATING AND COOLINGOrlando, FLHVAC-R Technician
  • Serviced units to residential and commercial heating and air conditioning customers.
  • Used troubleshooting methods on HVAC components to diagnose and repair heat pumps, fireplace, geothermal, furnaces and air conditioning equipment.
  • Contacted vendors to ascertain and procure necessary equipment and tools needed to successfully complete jobs.
  • Wired both line and low voltage to heating and cooling equipment.
  • Conducted brazing, threading pipe and [Type] tasks to complete service calls.
  • Attended employee meetings and training to learn about new techniques, trends and technologies.
  • Reported problems with company tools and vehicles to crew foreman for quick resolution.
  • Presented job proposals for service repair or new units for new and existing customers.
  • Collaborated with contractor representatives, supervisors, co-workers and sub-contractors on job sites to streamline operations.
  • Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE equipment.
  • Reviewed worklists from [Job title] and [Job title] to interpret all project details and instructions.
  • Installed electrical wiring and control systems to complete [Type] systems.
  • Formed complete circuits by connecting systems to fuel, water and refrigerant sources and tested integrity of all pathways.
  • Inspected electrical circuits and components, employing test equipment to verify continuity and trace faults.
  • Balanced systems and calibrated controls to optimize performance.
  • Conferred with users to isolate and identify malfunctions, conducting speedy repairs to restore full functionality.
  • Observed strict safety measures when working with equipment and chemicals to minimize accidents.
  • Installed air conditioning equipment, including compressors, pumps, meters and piping.
  • Tested equipment following each install to determine efficiency and proper functionality.
  • Scheduled preventative maintenance visits to keep customer heating and air conditioning systems operating at top performance.
  • Used troubleshooting tools and techniques to assess heating systems and repair malfunctioning parts.
  • Inspected job site before project start to identify obstacles and resolve issues.
  • Delivered cost estimates on repair work to enable home and business owners to make informed decisions.
  • Determined causes of malfunctioning equipment parts by conducting in-depth assessments.
October 1992 to October 2015
WalgreensOrlando, FLAssistant Store Manager
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
  • Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
  • Improved efficiency [Number]% through supervising daily staff assignments and tasks, including [Action] and [Action].
  • Trained [Number] employees in inventory practices, POS systems and product knowledge, contributing to [Number]% increase in customer satisfaction ratings.
  • Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
  • Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Coordinated and enhanced delivery of $[Amount] of [Product or Service] in [Timeframe] through [Action].
  • Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
  • Conducted analysis to address productivity and employee needs which resulted in improved employee morale.
  • Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
  • Coached and developed store associates through formal and informal interactions.
  • Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
  • Conducted [Timeframe] performance reviews to organize training and development for staff.
  • Mentored team on effective upselling and cross-selling techniques.
  • Promoted and supported strong relationships with local community organizations in surrounding area.
  • Minimized waste through expense tracking and effective cost control strategies.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
  • Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
  • Collaborated with department heads to identify opportunities, develop timely solutions and create action plans.
  • Ensured proper organization of store, responded to customer complaints and answered questions quickly.
  • Handled scheduling for two store shifts across 7-day work weeks to ensure proper staffing at all times.
February 1991 to August 1992
FIRST UNION BANKMiami, FLBank Teller
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Verified amounts and integrity of every check or funds transfer.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Responded and assisted customers with account inquiries and updates.
  • Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Processed customer transactions, including loan payments, safe deposit boxes and check-cashing.
  • Explained bank services, financial products and applicable fees to customers.
  • Identified and eliminated errors when balancing ATM transactions, teller cash dispensers and teller cash recyclers.
  • Entered transactions into computer and issued customer receipts.
  • Cashed customer checks, including verifying identification and checking account balances in accordance with bank policy.
  • Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.
  • Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
  • Reconciled cash and checks against computer records at end of shift.
  • Recommended bank products and services to current and prospective customers.
Education and Training
April 2015
(FFC) FLORIDA CAREER COLLGE
Orlando, FLHVAC Installation And Repair
Associate of Applied Science
April 1990
Miami Dade College
Miami, FLPublic Relations
Associate of Arts
May 1989
(ISBM)INTERNATIONAL SCHOOL oF BUSINESS & MANAGEMEN
KINGSTON, JAMAICABusiness Administration And Management
Associate of Applied Science
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Resume Overview

Companies Worked For:

  • Del Air HEATING AND COOLING
  • Walgreens
  • FIRST UNION BANK

School Attended

  • (FFC) FLORIDA CAREER COLLGE
  • Miami Dade College
  • (ISBM)INTERNATIONAL SCHOOL oF BUSINESS & MANAGEMEN

Job Titles Held:

  • HVAC-R Technician
  • Assistant Store Manager
  • Bank Teller

Degrees

  • HVAC Installation And Repair Associate of Applied Science
    Public Relations Associate of Arts
    Business Administration And Management Associate of Applied Science

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