LiveCareer-Resume

hvac r service technician resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

I enjoy working out ways to improve wherever I am, and love interacting with new faces everyday with the goal in mind of bringing business back to my establishment. I strive to put in as much effort as possible into my craft, with the goal of providing a better work environment, support for our team, and improvement across all boards.

Skills
  • Relationship Development
  • Outstanding Customer Service
  • Business Operations
  • Staff Development
  • Verbal and Written Communication
  • Problem Resolution
  • Cost Control
  • Training and Development
  • Project Planning
  • Documentation and Reporting
  • Team Leadership
  • Staff Training
  • Performance Tracking and Evaluation
  • Technical Proficiency
  • Negotiation and Conflict Resolution
  • Strategic Planning
Experience
HVAC-R Service Technician, 09/2018 to 09/2019
Tech 24Ashland, VA,
  • Maintained organization, cleanliness and safety in all work areas.
  • Interacted with supervisor and various experts to address escalated issues.
  • Completed semi-skilled and skilled work under supervision of fully qualified supervisors.
  • Assisted with installation of systems, components and construction materials into new and remodeled buildings.
  • Shadowed craft experts and supervisors to learn wide range of simple and complex techniques.
  • Transported items and tools from truck to work locations.
  • Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
  • Moved and held materials for senior professionals to complete work.
  • Troubleshot problems with equipment to make repairs or report diagnostics to supervisors.
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Attended all company-offered training sessions to improve skills and learn operation of new machines.
  • Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
  • Calibrated and adjusted equipment using tools such as calipers, micrometers, height gauges, protractors and ring gauges.
  • Inspected finished products for quality and adherence to customer specifications.
Apprentice Electrician, 10/2019 to 02/2020
NorhartBlaine, MN,
  • Utilized measuring and testing instruments such as ammeters, ohmmeters, voltmeters and testing lamps accurately, efficiently and safely to complete installations and repairs.
  • Performed installation, maintenance and tests of electrical energy systems and components by safely using all equipment and tools.
  • Kept work areas clean, neat and free of hazards.
  • Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
  • Examined and tested electrical systems to locate loose connections or other faults and make proactive repairs.
  • Managed repairs and maintenance work on client systems and confirmed system adherence to coding requirements.
  • Maintained organization, cleanliness and safety in all work areas.
  • Resolved issues with existing systems and replaced malfunctioning parts.
  • Gathered required tools and equipment for each task to increase efficiency.
  • Verified measurements and made accurate cuts to avoid wasting materials on job sites.
  • Followed all relevant electrical and building codes for each job.
Barback, 01/2020 to 03/2020
Hyatt Hotels Corp.Tampa, FL,
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Replenished bar glasses, garnishes and condiments.
  • Made product recommendations to customers based on customer personalities/ liquor preferences.
  • Removed, washed and polished empty glasses.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Studied bartenders to learn recipes for different mixed cocktails.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Greeted guests with friendliness and professionalism.
Bartender, 02/2020 to 09/2020
Grand Sierra Resort And CasinoReno, NV,
  • Kept bar up-to-date, trend-forward and refreshed with menu changes and seasonal updates.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Reorganized bar stations to streamline overall efficiency and service flow.
  • Created signature cocktails to complement seasonal menu changes and drive bar revenue.
  • Reinvented classic cocktails (Old Fashion and Manhattan, etc.) to complement new menu options.
  • Accurately and efficiently handled cash drawer of $1,500 during each shift.
  • Inventoried glass and stemware, cutting cost through effective inventory management.
  • Cleaned establishment, printed sales reports, counted cash drawers, and took inventory to prepare bar for next shift.
Bartender, 01/2021 to 06/2021
Company NameCity, State,
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Bartender, 06/2020 to 02/2021
Company NameCity, State,
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Completed regular bar inventories and daily requisition sheets.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
Bartender, 07/2021 to 11/2021
Company NameCity, State,
  • Received Midtown Manhattan style restaurant training, as well as high level cocktail knowledge and high volume bartending experience.
Front Desk Receptionist, 01/2021 to 12/2021
Company NameCity, State,
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Explained policies and procedures to visitors.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Responded to inquiries and room requests made online, by phone and via email.
Playroom Attendant/ Rover/ Playroom Manager, 03/2022 to 05/2023
Company NameCity, State,
  • Established and maintained safe play environment for canines.
  • Corrected negative behavioral patterns through understanding of Pack Dynamics, Canine Psychology and operant conditioning.
  • Kept records documenting animal health, diet or behavior.
  • Evaluated animals to determine temperaments, abilities or aptitude for daycare and boarding accomodations.
  • Administered prescribed medications to animals.
  • Conducted training programs to develop or maintain desired animal behaviors.
  • Advised owners on strategies for continuing training and reinforcing lessons.
  • Observed animal physical conditions to detect illness or unhealthy conditions requiring medical care.
  • Talked to or interacted with animals to encourage familiarization with human voices or contact.
  • Provided community outreach on animal behavior through information materials and participation in special events.
  • Stayed on top of laundry, sweeping and disinfection protocols.
  • Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
  • Followed consistent safety procedures, maintained visible animal identification and checked canine profiles to minimize care errors.
  • Maintained clean and orderly play yards, kennels and cages.
  • Followed precise feeding instructions and schedules for animals under care.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Bathed and groomed pets using gentle techniques.
  • Delivered excellent service to pet owners to drive repeat business.
  • Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
  • Taught animals sit, stay and other basic commands.
  • Reviewed pet records from daily visits and appointments, entering important data into system.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Coordinated employee schedules according to shift changes and availability.
  • Provided ongoing training to address staff needs.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Responded to customer questions regarding services, prices and availability.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Planned and managed resources to consistently meet production, quality and cost goals.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Coached staff members to develop long-term career goals.
  • Evaluated processes and employee strengths to realign workflows with changing business demands.
  • Maintained positive working relationship with fellow staff and management.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Delegated daily tasks to team members to optimize group productivity.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Assigned projects and distributed tasks to team members as per area of expertise.
  • Fostered positive employee relationships through communication, training and development coaching.
  • Mentored newly hired employees on facility operations and implemented training on safety procedures to prevent injuries.
  • Maintained daily inventory to facilitate successful material distribution.
  • Conferred with other supervisors to coordinate operations and activities within or between departments.
  • Helped mitigate and resolve data issues by analyzing situation and implementing appropriate solutions.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Organized frequent workshops to support struggling staff, as well as newcomers.
  • Built programs with efficiency and revenue in mind, coordinating with Pet Parents corrective coaching to assist with at home issues pertaining to negative canine behavioral patterns.
Rescue Associate, 09/2021 to Current
Company NameCity, State,
  • Transport Canine Rescues.
  • Coordinate Pickup and Dropoffs of Canines in our rescue.
  • Travel long distances.
  • Handle all types of Canine Temperaments in rescue situations, ensuring safety of canine and self.
Education and Training
High School Diploma: , Expected in to Mamaroneck High School - Mamaroneck, NY
GPA:
Additional Information

Phone: (XXX) XXX-XXX

References available if requested.

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Resume Overview

School Attended

  • Mamaroneck High School

Job Titles Held:

  • HVAC-R Service Technician
  • Apprentice Electrician
  • Barback
  • Bartender
  • Bartender
  • Bartender
  • Bartender
  • Front Desk Receptionist
  • Playroom Attendant/ Rover/ Playroom Manager
  • Rescue Associate

Degrees

  • High School Diploma

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