Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Hardworking Hub Specialist brings advanced abilities in coordinating shipments and routing materials. Thorough and detail-oriented in verifying key information to spot and proactively manage discrepancies. Critical thinker and quick learner calm in fast-paced environments.

  • Quality control
  • Route Management
  • Good listening skills
  • Microsoft Office
  • Good telephone etiquette
  • Data management
  • Basic math
  • Leadership
  • Clerical
  • Customer service
  • Reading comprehension
  • Teambuilding
Work History
Hub Specialist, 01/2020 - Current
Advance Auto Parts Beaver Falls, PA,
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Requisitioned new supplies and maintained storage areas for smooth department operations.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Drove productivity and process efficiency through [Action].
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Pick parts using hand held scanner to remove from inventory
  • Stage parts on designated shelves for later deliveries
  • Partnered with representatives from different carriers to arrange materials shipments.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Operated [Type] and [Type] equipment to manage incoming orders, organize deliveries and transfer packages to other departments.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Delivery Driver, 03/2019 - 02/2020
City Of Amarillo, Tx Amarillo, TX,
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Fostered positive working relationships with regular customers.
  • Delivered packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Kept and studied detailed mileage and fuel reports to track overall fuel costs.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Verified daily deliveries against shipping instructions before delivering to customers.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Planned optimal routes based on GPS software and knowledge of local traffic patterns.
  • Safely loaded and unloaded [Number] pounds of [Type] and [Type] hazardous material without incident.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Refilled truck after completing deliveries to return in ready-to-use condition.
  • Documented mileage, deliveries, pickups, customer issues and damages.
Assistant Store Manager, 09/2009 - 04/2018
Hibbett Sports, Inc. Wilkesboro, NC,
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Analyzed and interpreted store trends to facilitate planning.
  • Rotated merchandise and displays to feature new products and promotions.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Walked through store areas every [Timeframe] to identify and proactively resolve issues negatively impacting operations.
Inventory Control Specialist, 03/2012 - 07/2016
Cresco Labs Uxbridge, MA,
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Completed physical inventory counts each month.
  • Used equipment like forklifts and pallet jacks to move inventory.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Scheduled deliveries of [Type] materials by specified time to begin production on time.
  • Kept merchandise moving smoothly and accurately from stockroom to sales floor.
  • Realigned production schedules to factor in changing conditions such as materials shortages and evolving designs.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
Associate of Arts: , Expected in
University of Phoenix - Online,
Associate of Science: Medical Assisting, Expected in
Miller-Motte Technical College - Clarksville - Raleigh, NC,
High School Diploma: , Expected in 05/1997
Garner High School - Garner, NC

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Resume Overview

School Attended

  • University of Phoenix
  • Miller-Motte Technical College - Clarksville
  • Garner High School

Job Titles Held:

  • Hub Specialist
  • Delivery Driver
  • Assistant Store Manager
  • Inventory Control Specialist


  • Associate of Arts
  • Associate of Science
  • High School Diploma

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