Hardworking Hub Specialist brings advanced abilities in coordinating shipments and routing materials. Thorough and detail-oriented in verifying key information to spot and proactively manage discrepancies. Critical thinker and quick learner calm in fast-paced environments.
Skills
Quality control
Route Management
Good listening skills
Microsoft Office
Good telephone etiquette
Data management
Basic math
Leadership
Clerical
Customer service
Reading comprehension
Teambuilding
Work History
Hub Specialist, 01/2020 - Current Advance Auto Parts – Beaver Falls, PA,
Verified orders by comparing names and quantity of items packaged with shipping documents.
Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
Requisitioned new supplies and maintained storage areas for smooth department operations.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Drove productivity and process efficiency through [Action].
Moved shipment materials to and from designated areas using lift and hand trucks.
Pick parts using hand held scanner to remove from inventory
Stage parts on designated shelves for later deliveries
Partnered with representatives from different carriers to arrange materials shipments.
Inspected incoming and outgoing shipments to identify discrepancies with records.
Operated [Type] and [Type] equipment to manage incoming orders, organize deliveries and transfer packages to other departments.
Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Delivery Driver, 03/2019 - 02/2020 City Of Amarillo, Tx – Amarillo, TX,
Completed on-time deliveries by choosing best and most efficient routes.
Completed rush deliveries on tight timetables to satisfy customer needs.
Fostered positive working relationships with regular customers.
Delivered packages to customer doorsteps and business offices.
Loaded truck and properly secured items to prevent damage for deliveries.
Kept and studied detailed mileage and fuel reports to track overall fuel costs.
Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
Verified daily deliveries against shipping instructions before delivering to customers.
Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Planned optimal routes based on GPS software and knowledge of local traffic patterns.
Safely loaded and unloaded [Number] pounds of [Type] and [Type] hazardous material without incident.
Minimized company liability and risks to loads by obeying traffic laws.
Refilled truck after completing deliveries to return in ready-to-use condition.
Documented mileage, deliveries, pickups, customer issues and damages.
Assistant Store Manager, 09/2009 - 04/2018 Hibbett Sports, Inc. – Wilkesboro, NC,
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Analyzed and interpreted store trends to facilitate planning.
Rotated merchandise and displays to feature new products and promotions.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Walked through store areas every [Timeframe] to identify and proactively resolve issues negatively impacting operations.
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