Housekeeping Aide resume example

• Placed orders for housekeeping supplies and guest toiletries.
• Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
• Maintained controls over expenses and inventory for optimal budget tracking.
• Completed schedules, shift reports and other business documentation.
• Trained and mentored all new personnel to maximize quality of service and performance.
• Drove improvements to workflow and room turnover with hands-on, proactive management style.
• Promoted safety by demonstrating proper operation and training staff on power equipment tools.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Kept building entryway glass clean and polished for professional presentation.
• Managed laundry, including sorting, washing, drying and ironing.
• Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
• Restocked room supplies such as facial tissues for personal touch with every job.

• Increased student involvement in program offerings through strategic redesign of program processes and methods.
• Maintained patience and level-headedness in diverse situations to support student development and personal growth.
• Worked one-on-one with students and student teachers to increase overall classroom success.
• Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
• Planned and implemented different daily activities to enhance overall development and growth of every student.
• Conferred with parents about student progress to boost family involvement and enhance student support.
• Developed and optimized rich learning environment by capitalizing on diverse engagement strategies and enriching teaching techniques.
• Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
• Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners.

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• Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
• Maintained accurate and current customer account data with manual forms processing and digital information updates.
• Processed over Number debit and credit card and electronic check payments per Timeframe with Software and Software.
• Completed over Number outbound calls per shift to deliver Type and Type prepared survey scripts.
• Assisted Number customers in average Timeframe by answering questions, responding to inquiries and handling telephone requests.
• Educated customers on company systems, form completion and access to services.
• Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
• Handled Type customers in fast-paced Type setting in coordination with solid team of Number customer service associates.
• Applied highly effective selling skills while properly engaging and presenting solutions to customers.
• Communicated professionally with colleagues, freelancers and clients.
• Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
• Resolved concerns with products or services to help with retention and drive sales.
• Increased efficiency and team productivity by promoting operational best practices.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Operated POS system to itemize and complete average of Number customer purchases.
• Contacted clients to verify account information and maintain accuracy, resulting in Number% increase in client satisfaction.
• Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction Number%.
• Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
• Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
• Improved overall efficiency Number% by anticipating needs and providing outstanding support.
• Met all customer call guidelines including service levels, handle time and productivity.
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
• Entered orders into Type computer database system.
• Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
• Trained new personnel regarding company operations, policies and services.
• Promoted available products and services to customers during service, account management and order calls.
• Provided ongoing guest service, including Product or Service advice.
• Effectively communicated with customers about account changes, new Type products or services and potential Type upgrades.
• Followed-through on all critical inter-departmental escalations to increase customer retention rates.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.
• Implemented and developed customer service training processes.
• Stocked shelves and managed inventory through Action and Action.
• Followed up with customers about resolved issues and completed Action and Action to maintain high standards of customer service.
• Surpassed sales goals through implementation of effective marketing strategies.
• Resolved associate, tool and service delivery issues revealed by statistical reports.
• Investigated and resolved customer inquiries and complaints quickly.
• Facilitated Type orders and completed accurate to meet aggressive deadlines.
• Optimized customer support by establishing collaborative service environment.
• Maintained up-to-date knowledge of product and service changes.
• Exhibited high energy and professionalism when dealing with all levels of clients and staff.
• Investigated and resolved accounting, service and delivery concerns.
• Responded proactively and positively to rapid change.
• Recorded actions taken, issues resolved and Type information to effectively manage customer accounts.
• Sought ways to improve processes and services provided.
• Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
• Developed, updated and organized Software databases to handle customer and Type data.
• Assessed caller accounts to determine Type benefits, identify service needs and resolve issues.
• Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.

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