Housekeeping Aide Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • Utilized exceptional customer service to communicate with patient and customers.
  • Documented, and collected basic health information about patients, such as height, weight, and vital signs, for use by doctors during the examination.
  • Ensured that patient records are maintained and their medical data updated.
  • Documented care instructions for patient and scheduling appointments based on the doctors orders
  • Utilized medical terminology to document patient medical records.
  • Knowledge of medical procedures.
  • Healthcare coding competency.
  • MS Office.
  • Knowledge of HIPAA regulations.
  • Confident in multi-line phone operations.
  • Insurance billing
  • Assisted with the coordination of emergency transfers to other facilities for private hospital as well as determining appointment type
  • Validated insurance information and coverage
  • Highly detailed in filing paperwork and opening new patient files.
  • Welcomed patients and communicated messages to appropriate staff inside and outside of unit.
  • Healthcare coding competency.
  • Imputed /Managed the no-show information.
  • Rescheduled appointments and consultations for patients and clinic.
  • Exceptional verbal/written communication
  • Customer service
Education and Training
: , Expected in
BLS Certified - ,
Associate of Science: Medical Assistant, Expected in 10/2021
Keiser University - Fort Lauderdale, FL
Poplar Bluff Veterans Affairs Business Office


Completed 120 Hours 09/26/2021 until 10/24/2021


Motivated professional offering Associates Degree of Science as a Medical Assistant. I am eager to add value to the John J Pershing VAMC. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to ensuring regulatory compliance and adherence to practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Nursing Assistant, 01/2011 to 02/2020
Spectrum HealthBuchanan, MI,
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Collected biological specimens and packaged for laboratory transport to complete important diagnostic tests.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Managed medical stock and restocked inventory to ensure optimal availability for patients.
  • Cultivated amiable relationships with over a vast number of residents, and veterans resulting in strong overall patient happiness and emotional well-being.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Greeted patients, answered questions and scheduled appointments.
Front and Back Office Medical Assistant Intern, 08/2019 to 10/2021
Cree Inc.Albany, NY,
  • Batch-scanned and indexed patient charts to improve data availability while maintaining security.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Scheduled appointments for patients via phone and in person.
  • Followed up with insurance companies and individuals to resolve discrepancies.
  • Managed electronic health record quality assurance processes by organizing and handling requests for medical records and charts.
  • Assisted professionals with different administrative tasks, which included coding and sending information to various departments.
  • Pulled patient files and forwarded to appropriate offices for processing.
  • Answered phone calls to provide assistance, information and medical personnel access.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Reached out to patients day before scheduled appointments to confirm times and instructions.
  • Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues.
  • Arranged and assisted with hospital admissions.
  • Educated patients about medications, procedures and physician's instructions.
  • Sterilized medical equipment after each procedure.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Answered appointment calls to streamline office operations.
  • Positioned patients for optimal comfort prior to procedures.
  • Ordered and received disposable supplies and created SAP purchase orders.
Inspection Technician, 06/2011 to 11/2019
SRG GlobalCity, STATE,
  • Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
  • Repaired malfunctions, reassembled items and performed final tests.

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Resume Overview

School Attended
  • BLS Certified
  • Keiser University
Job Titles Held:
  • Nursing Assistant
  • Front and Back Office Medical Assistant Intern
  • Inspection Technician
  • Associate of Science