LiveCareer-Resume

hosted voip specialist resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Resourceful Commercial Technician provides installation and troubleshooting to maintain customer cable TV, internet, telephone and alarm equipment hookup. Documents and addresses request-for-service, overseeing repair issues to improve customer satisfaction. Checks in-stock inventory to handle installation and maintenance services. Detail-oriented resource for resolving product use issues and client complaints.

Skills
  • Machining and production standards
  • Modifications and adjustments
  • Machinery operations
  • Quality assurance controls
  • Assembly procedures
  • Certified forklift operator
  • Metal working ability
  • Fabrication professional
  • Troubleshooting specialist
  • Polishing work
  • Power and hand tools
  • Scheduling flexibility
  • Troubleshooting abilities
  • System repairs
  • Cable arrangements
  • Device configuration
  • Customer training
  • Installing equipments
  • Maintaining components
  • Configuring devices
  • Diagnosing issues
  • Customer service
  • Maintenance & Repair
  • Flexible
  • Project planning
  • Network configuration
Experience
Hosted Voip Specialist, 09/2021 to Current
Atlantic TractorHunt Valley, MD,
  • Installed, upgraded and provided troubleshooting services for physical cable TV, internet, telephone and alarm system equipment.
  • Installed outlets, drops, converters, modems and digital terminals.
  • Promoted additional services and products to increase sales.
  • Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
  • Laid out cabling plans and ran through buildings to desired locations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Improved operations by working with team members and customers to find workable solutions.
  • Exceeded customer satisfaction by finding creative solutions to problems.
Commercial Technician, 07/2007 to 09/2021
Stericycle Inc.Hazelwood, MO,
  • Certified trainer
  • Completed multiple NCTI courses
  • Installed, upgraded and provided troubleshooting services for physical cable TV, internet, telephone and alarm system equipment.
  • Installed outlets, drops, converters, modems and digital terminals.
  • Performed troubleshooting by inspecting equipment and measuring signals to identify issues.
  • Promoted additional services and products to increase sales.
  • Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues.
  • Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
  • Troubleshot and diagnosed systems using speed, ping and related tests.
  • Trained customers on equipment use, setup procedures and troubleshooting strategies.
Machine Operator, 02/1996 to 07/2007
Liebert IncCity, STATE,
  • Certified trainer
  • Measured and marked dimensions and reference points to meet precise specifications.
  • Selected appropriate speeds and feeds according to metal type and finish specifications.
  • Monitored and adjusted processes or equipment to improve quality and productivity.
  • Measured, marked and indicated dimensions and reference points on materials.
  • Gauged and maintained tolerances on grinding diameters, depths, squareness and parallelism.
  • Monitored feed and speed of machines during machining process to report problems and required repairs.
  • Trained, directed and instructed apprentices and helpers to increase production levels and meet established goals.
  • Operated hand tools, drill presses, riveting machines and tap burners to safely produce projects.
  • Constructed appropriate offset corrections for tool wear, broken tools and casting variations.
  • Calibrated machinery to optimize performance according to prescribed standards and specific project needs.
  • Troubleshot and repaired machines to increase productivity and decrease spending.
  • Fabricated tools, jigs and fixtures to meet manufacturing and engineering needs.
  • Sharpened, replaced and tracked cutting tools to adhere to strict quality control and usage schedules.
  • Dismantled and inspected components to complete necessary adjustments and repairs.
  • Executed bench, machine and hand tool work by shaping, fitting and assembling machine parts from metal stock.
Education and Training
GED: , Expected in 07/2007
Boston English High - Boston, MA,
GPA:

Went to Boston English High from 1987-1988. Dropped out to get a job to help parent. Got my GED in Columbus, Ohio on July 2007

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Boston English High

Job Titles Held:

  • Hosted Voip Specialist
  • Commercial Technician
  • Machine Operator

Degrees

  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: