Experienced IT Professional with over 15 years in developing
solutions to complex IT/business opportunities, complex multi-vendor project management, pedagogy development and instruction, healthcare informatics, federal/state policy implementation and
Education and Training
Ph.D.:Information SystemsUniversity of North Texas, City, State, USPh.D. Information Systems, University of North Texas, Denton, Texas.
M.B.A.:International ManagementBaylor University, City, State, USM.B.A. International Management, Baylor University, Waco, Texas.
Excellent project management skills, including leading large, cross-functional initiatives that impact the organization
Strong technical, analytical, and problem solving skills and excellent communication skills with the ability to explain technical jargon to business people and business processes, challenges and issues to technical people
Demonstrated leadership ability in complex projects involving multiple vendors and in-house resources within all levels of an organization.
Experience in milestone-driven delivery, developing comprehensive project plans, schedules and coordinating development and timely delivery of all project deliverables
Company NameCity, StateHIM Systems Manager10/2012 to Current
Lead IT implementation of the Private Option, an Arkansas approach to Medicaid expansion, where the State uses premium assistance to purchase qualified health plans (QHPs) offered in the individual market through the Arkansas insurance Marketplace for individuals who are newly eligible for coverage under Title XIX of the Social Security Act. Responsibilities
Serve as state's Medicaid liaison for integration of a new eligibility system to the Medicaid Management Information System and Private Option operational modules
Participate in the design, development or implementation phases of the modernization for an eligibility business area and in the preparation of project estimates and deliverables
Analyze current business processes and governance to identify gaps and potentials improvements related to IT systems; redesign/design and document business processes related to IT systems
Manage teams and facilitate stakeholder input in the identification of business requirements, functional design, process design, testing, and defining support procedures.
Establish standards by which deliverables are measured, understand the process used to create deliverables, review deliverables against established standards, and identify gaps and root causes
Conduct on-going reviews of integrator deliverables through systems development life cycle
Consult with State SMEs and vendors, offering expertise to ensure optimal design and implementation of new system.
Company NameCity, StateMarket Research Analyst08/2010 to 05/2012
Developed recommendation from complex data and business analyses
Translated business requirements and unstructured business issues into data analytic problems
Established metrics required to measure business performance, and recommended the go-forward strategy to address performance gaps
Company NameCity, StateInformation Systems Professor08/2007 to 07/2010
Revolutionized IT scholarly research practices through fusing multi-disciplinary education arenas resulting in transdisciplinary research.
Delivered complex learning solutions using adult learning pedagogy to individual contributors.
Servant Leader through instructed audiences to engage the learner, encourage participation, and produce desired outcomes.
Identified key gaps in instructional materials and developed creative instructional and delivery methods utilizing various learning solutions /technologies.
Served as the subject matter expert in IT content domains.
Courses taught: Applied Business Research, Database Management Systems, Management Information Systems, Project Management, E-Commerce, and Internet & Online Technologies.
Company NameCity, StateTeaching Fellow/Research Assistant in the Department of Information Systems08/2005 to 07/2007
Responsible for classroom instruction and management of 400 students per academic semester.
Engaged students in the learning process by exhibiting passion for teaching and students.
Effectively planned and prepared for classes and promoted student success by accommodating various learning styles.
Managed a learning environment with advance preparation, constructive feedback, and response to learner needs.
Responsible for classroom instruction and management of 200 students per academic semester.
Managed research study participants including recruitment, interviews to qualify candidates, and follow-up.
Collected and analyzed data, generated status reports, edited various versions of documents
Company NameCity, StateBusiness School Professor08/2000 to 11/2001
Provided competency-based education that aligned with the University model of curricula.
Engaged in promoting successful learning outcomes and student retention
Incorporated legal, ethical, and cultural issues relevant to solution delivery by acting as a role model.
Teaching, Business Requirements, Recruitment, Database, Database Management, Learning Solutions, Project Management, Solutions, Subject Matter Expert, Governance, Integration, Integrator, Liaison, Life Cycle, Medicaid, Process Design, Security, Systems Development, Testing, Business Analyses, Market Research, Metrics, Translated, Excellent Communication Skills, Problem Solving, Project Plans
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Clear contact info
University of North Texas
Ouachita Baptist University
Job Titles Held:
HIM Systems Manager
Market Research Analyst
Information Systems Professor
Teaching Fellow/Research Assistant in the Department of Information Systems
Business School Professor
Ph.D. : Information Systems M.B.A. : International Management B.B.A. : Economics
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