Health Information Management Specialist resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Dependable Medical Records Specialist with 3-year background in document assessment and quality review. Driven performer skilled in managing subpoena and court order processing. Enthusiastic and committed to accuracy, with great decision-making skills. Detail-oriented Medical Records Specialist with healthcare experience. Offers advanced knowledge of medical terminology, procedural codes and billing practices. Thorough in checking records and resolving discrepancies.

  • Problem Solving
  • Interpersonal Communication
  • Information Classification
  • Word Processing Software
  • Time Management
  • Attention to Detail
  • Clerical Functions
  • Appointment Scheduling
  • Medical History Recording
  • Information Analysis
  • Data Entry
  • Patient Medical Records Maintenance
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved misfiling which led to accurate documentation.
  • On time with no call ins or unnecessary absence's
Work History
03/2018 to Current
Health Information Management Specialist Camp Recovery Natchez, MS,
  • Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
  • Maintained database for storage and retrieval of medical records.
  • Accurately pulled patient records for upcoming appointments and procedures.
  • Utilized nextgen to manage and confirm patient data, such as insurance, demographic and medical history information.
  • Handled high-volume data entry of demographics, disease etiology and extent and associated procedures or treatments.
  • Used classification manuals to gain additional knowledge of disease and diagnoses processes.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Followed exact procedures for handling transfers and other releases of medical records.
  • Maintained accuracy, completeness and security for medical records and health information.
08/2017 to 05/2019
Sales Associate Bassett Furniture Industries Incorporated Mebane, NC,
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Solved customer challenges by offering relevant products and services.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Educated associates on market trends and stayed up-to-date on forecasts.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Achieved perfect attendance and on-time record.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
11/2015 to 06/2017
Assistant Manager First Fidelity Bank Phoenix, AZ,
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
11/2015 to 06/2016
Bakery Associate Nothing Bundt Cakes Oklahoma City, OK,
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
  • Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
Expected in 06/2023
Associate of Science: Kinesiology
Palo Alto College - San Antonio, TX
Expected in 06/2015
High School Diploma:
Mccollum High School - San Antonio, TX

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Resume Overview

School Attended

  • Palo Alto College
  • Mccollum High School

Job Titles Held:

  • Health Information Management Specialist
  • Sales Associate
  • Assistant Manager
  • Bakery Associate


  • Associate of Science
  • High School Diploma

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