health information management specialist resume example with 11+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Dedicated health information management professional with history of meeting company and team goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and or system processes and challenges to best enhance organization but most importantly patient care.

  • Data Entry
  • Epic Systems
  • Standard Classification Systems
  • Information Classification
  • Office Health Records Preparation
  • Word Processing Software
  • Verbal and Written Communication
  • Attention to Detail
  • Clerical Functions
  • Interpersonal Communication
  • Patient Medical Records Maintenance
  • Time Management
Work History
9/15/14 to Current Health Information Management Specialist Carle Foundation Hospital | Mattoon, IL,
  • Maintain and manage patient medical data in the electronic medical record.
  • Maintain and manage patient medical data in archived permanent paper chart storage.
  • Used Microsoft Office and other software tools to create documents and other communications.
  • Extremely well versed with Windows Microsoft and various other programs. Daily and frequent use of office fax machines, printers, scanners, etc.
  • Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
  • Identified issues, analyzed information and provided solutions to problems regarding health record and maintenance.
  • Worked for a few years assisting Release of Information, completing patient, insurance company,etc requests while complying with HIPAA rules and maintaining patient confidentiality.
  • Completed yearly training modules that were required for educational purposes, timely and efficiently.
  • Switchboard coverage, directing patient, physician and clinic phone calls to the correct area.
  • Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
  • Participated in committees to discuss topics, such as OSHA and Rural Healthcare safety standards that would improve overall workflows and safety.
  • Offered friendly and efficient service to all patients and coworkers, handled challenging situations when they would present themselves.
  • Completed minor preventative maintenance and mechanical repairs on office equipment.
  • Maintained and exceeded productivity goals through effective task prioritization and quality work ethic.
10/1/09 to Current Children's Theatre Director Aegis Living | Shoreline, WA,

I am the Children's Theatre program director for the Wisconsin Rapids Public School District. Annually every Spring we put on one musical production for students in 3rd-5th grade.

  • Evaluate scripts to best choose one for target audience and cast age range that will accompany many yet deliver a quality production.
  • Schedule auditions and host two nights of auditions before production begins.
  • Schedule 3 months of rehearsals and book venues for a cast of over 50+, annually
  • Music direction and vocal performance support
  • Deliver materials throughout the season to appropriate parties to ensure we have everything for backgrounds/set/costumes et.c
  • Worked closely to cast each child in a fitting role and works on acting techniques and support to build their character and confidence.
  • Lead every night of rehearsal with a specific goal in mind for the children that are scheduled to work that night.
  • Select musical sound effects to fit every aspect of show including ambience music, vocal backing tracks and each and every sound effect.
  • Help each child to meet personal goals with their character
  • Direct teenage students to work with stage crew
  • Work closely with Performing Arts Center leadership along with high school students to coordinate lighting and sound needs for production
  • Routinely advertise show for ticket sales using various routes such as social media, flyers, newspaper articles, radio interviews etc.
04/1/11 to 9/13/14 Caregiver Addus Homecare Corporation | Reedsville, PA,
  • Monitored residents for any health changes, administered medications documenting their use in the medication administration record and tracked behaviors to keep healthcare supervisor and health care team well-informed.
  • Charted daily on each resident regarding residents behavior, sleeping and eating patterns in their records and filled out incident reports if they were needed.
  • Communicated effectively with team members at shift change for shift report.
  • Assisted residents with cooking their daily activities, meals, meal prepping, personal cares and hygiene, household cleaning duties and other various household activities/socialization of residents.
  • Housekeeping of residential living space, managed laundry of each resident and did menu planning and grocery list maintenance for adequate nutrition and client wellbeing.
  • Minor wound care and first aid
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Helped clients manage personal petty cash and occasionally shop for groceries and personal items.
  • Transportation to client events or appointments.
  • Kept residents mentally alert by entertaining, conversing and reading aloud.
  • Diffuse and effectively divert any residents with challenging behaviors.
11/2009 to 08/2011 Personal Care Worker Creative Community Living Services | City, STATE,
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Remained alert to problems or health issues of clients and competently responded.
  • Assisted patients with self-administered medications.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Scheduled and accompanied clients to medical appointments.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Recorded vital signs such as temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Kept patients mentally alert by entertaining, conversing and reading aloud.
  • Support staff at club events such as craft nights, movies, dances etc.
Expected in to to No Degree | General Health Courses Mid State Technical College, Stevens Point, WI, GPA:

I took a various number of courses related to health such as medical terminology, health and the humany body etc., customer service, written and oral communication classes etc.

Expected in 06/2009 to to High School Diploma | Lincoln High School, Wisconsin Rapids, WI, GPA:

Earned all credits to graduate for a high school diploma.

Extra curricular activities include private voice lessons, chamber singers, jazz singer ensemble, theatre, musical theatre, stage crew for theatre productions, solo and ensemble performances and interned for the Performing Arts Center.

Awarded the Jerry Marshall Olympiad Award in Music.

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Resume Overview

School Attended

  • Mid State Technical College
  • Lincoln High School

Job Titles Held:

  • Health Information Management Specialist
  • Children's Theatre Director
  • Caregiver
  • Personal Care Worker


  • No Degree
  • High School Diploma

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