Creative and resourceful community service professional talented at quickly mastering new skills and processing new information. Diplomatic and gracious with a desire to deliver exceptional customer service.
Selected and compiled relevant information and resources for clients to support them in overcoming mental and emotional problems.
Conducted client interviews and all client intake services.Acted as the point of contact for all incoming co-counsel requests.Directed incoming calls to appropriate staff members.Opened new claim files.
Investigated facts and law of cases using pertinent sources to determine causes of action and to prepare cases.
Conducted needs' assessments and referred clients to assistance and services.
Worked with clients with co-occurring disorders.Completed documentation for all clients attending Partial Hospital Program.
Continuing Education in Chemical Dependency
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