Harm Reduction Specialist resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • Ameriplan - Intern Program - Recently completed a 16 week online sales/marketing online training curriculum. Interacted daily by phone and internet to existing and prospective customers inquiries. Analyzed medical and dental information obtained from clients to determine strategies for meeting their health needs. Helped drive sales goals and achieve monthly quotas.
  • Caregiver - 07/2008 - 08/2013 - Responsible for the daily care of a family member suffering from a progressive medical condition. Assist with dressing, hygiene, cooking, feeding, and administering schedule medication. In addition, transporting patient for doctor visits and medication pick-ups. Coordinate all care services that were available. Facilitate relationship with primary physician and clinical team.
  • ECCO Staffing Services - 01/1995 - 03/1996 - Customer Service Representative - Answered an average of 150 calls per day by addressing customers inquiries. Also, processed new accounts and wire transfers. Navigated multiple screens in order to efficiently resolve customer problems.
Harm Reduction Specialist, 08/2003 - 06/2008
Alliance For Positive Health Glens Falls, NY,
  • Responsible for developing a comprehensive treatment plan.
  • Facilitated a variety of treatment modality programs.
  • Over a 6 month period relapse occurrences dropped by 40%.
  • Analyzed program utilization data against previous quarters ti identify possible areas for program enhancement.
  • Provided Cognitive Behavioral Counseling.
  • Maintain databases and create reports using software programs.
  • Prepare monthly contract reports.
  • Honored for delivering outstanding care services.

Telephone/Research Correspondent, 07/1993 - 08/1994
Gulf Distributing Company Tuscaloosa, AL,
  • Investigated and resolved shareholder issues quickly and efficiently.
  • Confirmed that appropriate changes were made to resolve customer's problems.
  • Research client and security information through the back office system.
  • Accurately enter client data into a computer database and extract data through existing reporting tools.
  • Prepared letters, forms, and spreadsheets to assist with servicing existing clients.
  • Received superior customer service satisfaction scores for three consecutive quarters.
Reconciliation Clerk, 03/1990 - 01/1992
Bankers Trust Company City, STATE,
  • Responsible for the daily posting of account activity.
  • Balanced the Fund Trail Balance Report.
  • Researched and reconciled account inquiries and adjusted share position.
Bachelor of Science: Community Health and Human Services, Expected in 2000

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Job Titles Held:

  • Harm Reduction Specialist
  • Telephone/Research Correspondent
  • Reconciliation Clerk


  • Bachelor of Science

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