Harm Reduction Specialist resume example with 14+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Summary
To obtain a challenging Program Manager position to further develop existing management skills. A CADC II with experience working with clients with severe mental illness, substance use and histories of criminal justice involvement and homelessness. A history of providing staff supervision, conflict resolution, spearheading program development, managing day-to-day workflows, and working with outside stakeholders. Possess a deep understanding of Harm Reduction, Housing First, and Motivational Interviewing.
Skills
- Counseling
- Crisis Management
- Hiring
- Quality assurance
- Record keeping
- Reporting
- Staff Development
- Supervision
- Crisis intervention strategies
- Cultural competency
- Customer service
- Process improvement
- Planning and coordination
- Project organization
- Team building
- Team management
- Operational improvement
- Motivational Interviewing
Education and Training
Christian Institute Santa Cruz, CA, Expected in 2005 ā ā Certificate for Drug and Alcohol Counselor : Drug And Alcohol - :
Experience
Alliance For Positive Health - Harm Reduction Specialist
Plattsburgh, NY, 11/2019 - Current
Plattsburgh, NY, 11/2019 - Current
- Community outreach of up to 25 clients prior to housing.
- Support and counsel clients with drug and alcohol addiction.
- Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
- Referred clients to other programs and community agencies to enhance treatment processes.
- Worked with outside agencies to bring in resources and maintained relationships with outside partners.
- Medi-cal and Continuum of Care documentation.
- Discharge Planning.
- Developed programs for weekly therapeutic groups.
Wellpath - Clinical Supervisor
Unavailable, CO, 02/2019 - 11/2019
Unavailable, CO, 02/2019 - 11/2019
- Responsible for hiring of all Case Managers and conducting interviews for all staff.
- Responsible for the supervision of 6 field Case Managers.
- Development and implementation of procedures and clinical guidelines for Case Managers.
- Conducting Bi-Monthly Case Manager meetings and individual Staff Development meetings.
- Responsible for maintaining CDCR Database and GEO Group Client Tracking systems.
- Collaboration with contracted treatment center providers and Parole Agents.
- Development and daily updating of client tracking system.
Api Group Corporation - Service Coordinator
Fort Wayne, IN, 08/2017 - 02/2019
Fort Wayne, IN, 08/2017 - 02/2019
- Responsible for a caseload of up to 31 Chronically Homeless housed Veterans and Adults.
- Conducting annual SPDAT Assessments and Action Plans.
- Proficient in HMIS and timely reporting requirements.
- Collaboration with landlords to ensure client housing stability.
- Linking clients to services and referrals sources to continue client stability.
- Bi-Monthly home visits, weekly phone contact with clients.
- Conducting Housing Inspections and completing all required paperwork in a timely manner.
- Responsible for rent roll of Veterans program and assisted the program manager with monthly rent spread sheets.
- Recognized by supervisor for maintaining accurate and timely records despite heavy caseload.
Mercy Haven - Community Service Specialist
West Babylon, NY, 06/2015 - 01/2017
West Babylon, NY, 06/2015 - 01/2017
- Responsible for a caseload of up to 70 clients.
- Development of TCP treatment plans, Assessments and Medi-cal charting.
- Crisis Management, de-escalation of clients in crisis and safety planning.
- Facilitating weekly co-occurring groups.
- Collaboration with therapeutic team and clinic psychiatrist to better client care.
- Collaboration with residential care homes, probation and Crisis Residential.
- Ability to provide quality client care and be responsible for productivity.
- Interviewed clients to gather data of social and psychiatric relevance.
- Referred clients to external resources for additional support.
- Collaborated closely with treatment team to appropriately coordinate client care services.
Intercept Youth Services - Outpatient Counselor
Waynesboro, VA, 09/2011 - 12/2015
Waynesboro, VA, 09/2011 - 12/2015
- Conducted individual and group therapy sessions for outpatient clients.
- Worked closely with drug court staff in designing treatment plans specific to client needs.
- Supported and counseled clients with drug and alcohol addiction.
- Maintained thorough Medi-cal clinical treatment notes.
- Developed client intake paperwork for Medi-cal.
- Recognized by management for providing exceptional client service.
Chimes - Residential Counselor
Easton, PA, 03/2011 - 12/2011
Easton, PA, 03/2011 - 12/2011
- Responsible for case load of 10 criminal justice clients.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Interfaced with residents to address and resolve complaints or grievances.
- Developed and deepened relationships with residents and fellow staff.
- Completed daily resident welfare checks and coordinated with facility staff to meet all resident needs.
- Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
- Conducted rounds of rooms and building to check on compliance and safety issues, including unlocked windows and propped open doors.
- Conducted weekly didactic group sessions with up to 40 participants.
- Administered necessary medications as directed by care plan.
Wellpath - Clinical Supervisor
Vandalia, IL, 06/2009 - 03/2011
Vandalia, IL, 06/2009 - 03/2011
- Responsible for 4 months of opening a new residential treatment program prior to the program direct being hired.
- Development of all client intake forms, policy and procedures and group guidelines.
- Interviewed applicants and made recommendations for new hires.
- Directed and managed 4-person team of clinical and support personnel.
- Provided routine management and emergency response with authoritative and professional manner.
- Inspected building each day for hazards and safety issues and had all issues addressed immediately by maintenance personnel.
- Collaborated with team members to identify and accomplish agency objectives.
- Assessed each resident's psychosocial needs.
- Enabled each member of staff to receive development opportunities by implementing workshops, seminars and regular training.
Cook Children's Healthcare - Case Manager
Flower Mound, TX, 04/2005 - 10/2006
Flower Mound, TX, 04/2005 - 10/2006
- Caseload of 9 clients with treatment plan in all 6 dimensions according to ASAM criteria.
- Charting to PSA, individual sessions, treatment plan weekly, clinical review and discharge planning.
- Facilitating large educational groups, process groups and gender specific groups.
- Crisis management, collecting urinalysis samples, admissions, weekend shift leader, orientation facilitator, utilization review and discharge facilitator.
Sobriety Works - Asst. Manager Sober Living / Admin. Asst
City, STATE, 01/2003 - 05/2004
City, STATE, 01/2003 - 05/2004
- Maintain client charts at sober living.
- Collected urinalysis specimens.
- Crisis management, facilitated house meetings and provided referrals to clients.
- Screening, admissions and intake of clients at Outpatient facility.
- Collecting urinalysis samples and maintaining records for urinalysis samples taken at facility.
- Collections Manger responsible for all legal paperwork and court appearances.
- Facilitating Outpatient Day groups and charting to groups.
- Clinical support to counseling staff including preparing court reports.
Activities and Honors
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Resume Overview
School Attended
- Christian Institute
Job Titles Held:
- Harm Reduction Specialist
- Clinical Supervisor
- Service Coordinator
- Community Service Specialist
- Outpatient Counselor
- Residential Counselor
- Clinical Supervisor
- Case Manager
- Asst. Manager Sober Living / Admin. Asst
Degrees
- Certificate for Drug and Alcohol Counselor
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