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Harm Reduction Specialist resume example with 14+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

To obtain a challenging Program Manager position to further develop existing management skills. A CADC II with experience working with clients with severe mental illness, substance use and histories of criminal justice involvement and homelessness. A history of providing staff supervision, conflict resolution, spearheading program development, managing day-to-day workflows, and working with outside stakeholders. Possess a deep understanding of Harm Reduction, Housing First, and Motivational Interviewing.

Skills
  • Counseling
  • Crisis Management
  • Hiring
  • Quality assurance
  • Record keeping
  • Reporting
  • Staff Development
  • Supervision
  • Crisis intervention strategies
  • Cultural competency
  • Customer service
  • Process improvement
  • Planning and coordination
  • Project organization
  • Team building
  • Team management
  • Operational improvement
  • Motivational Interviewing
Education and Training
Christian Institute Santa Cruz, CA, Expected in 2005 Certificate for Drug and Alcohol Counselor : Drug And Alcohol - GPA :
Experience
Alliance For Positive Health - Harm Reduction Specialist
Plattsburgh, NY, 11/2019 - Current
  • Community outreach of up to 25 clients prior to housing.
  • Support and counsel clients with drug and alcohol addiction.
  • Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention.
  • Responded to crisis situations when severe mental health and behavioral issues arose.
  • Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
  • Referred clients to other programs and community agencies to enhance treatment processes.
  • Worked with outside agencies to bring in resources and maintained relationships with outside partners.
  • Medi-cal and Continuum of Care documentation.
  • Discharge Planning.
  • Developed programs for weekly therapeutic groups.
Wellpath - Clinical Supervisor
Unavailable, CO, 02/2019 - 11/2019
  • Responsible for hiring of all Case Managers and conducting interviews for all staff.
  • Responsible for the supervision of 6 field Case Managers.
  • Development and implementation of procedures and clinical guidelines for Case Managers.
  • Conducting Bi-Monthly Case Manager meetings and individual Staff Development meetings.
  • Responsible for maintaining CDCR Database and GEO Group Client Tracking systems.
  • Collaboration with contracted treatment center providers and Parole Agents.
  • Development and daily updating of client tracking system.
Api Group Corporation - Service Coordinator
Fort Wayne, IN, 08/2017 - 02/2019
  • Responsible for a caseload of up to 31 Chronically Homeless housed Veterans and Adults.
  • Conducting annual SPDAT Assessments and Action Plans.
  • Proficient in HMIS and timely reporting requirements.
  • Collaboration with landlords to ensure client housing stability.
  • Linking clients to services and referrals sources to continue client stability.
  • Bi-Monthly home visits, weekly phone contact with clients.
  • Conducting Housing Inspections and completing all required paperwork in a timely manner.
  • Responsible for rent roll of Veterans program and assisted the program manager with monthly rent spread sheets.
  • Recognized by supervisor for maintaining accurate and timely records despite heavy caseload.
Mercy Haven - Community Service Specialist
West Babylon, NY, 06/2015 - 01/2017
  • Responsible for a caseload of up to 70 clients.
  • Development of TCP treatment plans, Assessments and Medi-cal charting.
  • Crisis Management, de-escalation of clients in crisis and safety planning.
  • Facilitating weekly co-occurring groups.
  • Collaboration with therapeutic team and clinic psychiatrist to better client care.
  • Collaboration with residential care homes, probation and Crisis Residential.
  • Ability to provide quality client care and be responsible for productivity.
  • Interviewed clients to gather data of social and psychiatric relevance.
  • Referred clients to external resources for additional support.
  • Collaborated closely with treatment team to appropriately coordinate client care services.
Intercept Youth Services - Outpatient Counselor
Waynesboro, VA, 09/2011 - 12/2015
  • Conducted individual and group therapy sessions for outpatient clients.
  • Worked closely with drug court staff in designing treatment plans specific to client needs.
  • Supported and counseled clients with drug and alcohol addiction.
  • Maintained thorough Medi-cal clinical treatment notes.
  • Developed client intake paperwork for Medi-cal.
  • Recognized by management for providing exceptional client service.
Chimes - Residential Counselor
Easton, PA, 03/2011 - 12/2011
  • Responsible for case load of 10 criminal justice clients.
  • Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
  • Interfaced with residents to address and resolve complaints or grievances.
  • Developed and deepened relationships with residents and fellow staff.
  • Completed daily resident welfare checks and coordinated with facility staff to meet all resident needs.
  • Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
  • Conducted rounds of rooms and building to check on compliance and safety issues, including unlocked windows and propped open doors.
  • Conducted weekly didactic group sessions with up to 40 participants.
  • Administered necessary medications as directed by care plan.
Wellpath - Clinical Supervisor
Vandalia, IL, 06/2009 - 03/2011
  • Responsible for 4 months of opening a new residential treatment program prior to the program direct being hired.
  • Development of all client intake forms, policy and procedures and group guidelines.
  • Interviewed applicants and made recommendations for new hires.
  • Directed and managed 4-person team of clinical and support personnel.
  • Provided routine management and emergency response with authoritative and professional manner.
  • Inspected building each day for hazards and safety issues and had all issues addressed immediately by maintenance personnel.
  • Collaborated with team members to identify and accomplish agency objectives.
  • Assessed each resident's psychosocial needs.
  • Enabled each member of staff to receive development opportunities by implementing workshops, seminars and regular training.
Cook Children's Healthcare - Case Manager
Flower Mound, TX, 04/2005 - 10/2006
  • Caseload of 9 clients with treatment plan in all 6 dimensions according to ASAM criteria.
  • Charting to PSA, individual sessions, treatment plan weekly, clinical review and discharge planning.
  • Facilitating large educational groups, process groups and gender specific groups.
  • Crisis management, collecting urinalysis samples, admissions, weekend shift leader, orientation facilitator, utilization review and discharge facilitator.
Sobriety Works - Asst. Manager Sober Living / Admin. Asst
City, STATE, 01/2003 - 05/2004
  • Maintain client charts at sober living.
  • Collected urinalysis specimens.
  • Crisis management, facilitated house meetings and provided referrals to clients.
  • Screening, admissions and intake of clients at Outpatient facility.
  • Collecting urinalysis samples and maintaining records for urinalysis samples taken at facility.
  • Collections Manger responsible for all legal paperwork and court appearances.
  • Facilitating Outpatient Day groups and charting to groups.
  • Clinical support to counseling staff including preparing court reports.
Activities and Honors

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Resume Overview

School Attended

  • Christian Institute

Job Titles Held:

  • Harm Reduction Specialist
  • Clinical Supervisor
  • Service Coordinator
  • Community Service Specialist
  • Outpatient Counselor
  • Residential Counselor
  • Clinical Supervisor
  • Case Manager
  • Asst. Manager Sober Living / Admin. Asst

Degrees

  • Certificate for Drug and Alcohol Counselor

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