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General Service Technician Resume Example

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GENERAL SERVICE TECHNICIAN
Professional Summary

Knowledgeable Tire Technician with good customer service skills and in-depth understanding of different vehicle systems. Experienced in completing services quickly and accurately to handle high daily workload. Offering over 3 years in field. Capable of repairing leaks, balancing tires and completing alignments. Familiar with oil changes, fluid flushes and other services. Adept at learning new technical skills quickly. Reliable automotive repair professional skilled in repairing tires, updating brake systems and checking fluids. Hardworking and diligent with good teamwork abilities and proficiency in keeping the shop clean and organized. Dedicated to satisfying customer needs with high-quality automotive support. Proficient in changing oil and filters, as well as maintaining additional systems such as tires. Punctual Oil Changer bringing many years of vehicle maintenance and repair. Well-versed in testing vehicles, repairing mechanical equipment and completing oil changes. Familiar with maintenance process for large majority of auto makes and models. Friendly and team-minded individual dedicated to delivering high-level customer service. Reliable Oil Change Technician capable of working quickly and accurately to handle a high volume of work. Organized and hardworking with good interpersonal and time management skills. Looking for a long-term position with room for advancement.

Skills
  • Shop cleaning
  • Tire balancing
  • Brake system service
  • Diagnostic skills
  • Mounting expertise
  • Oil changes
  • Warehouse Management
  • General math skills
  • Project management skills
  • Possesses reliable vehicle
  • Hand/power tools
  • Wire knowledge
  • Good communication skills
  • Machine servicing
  • Safety procedures knowledge
  • Power and hand tools
  • Troubleshooting expert
  • Effective at multi-tasking
  • Inventory control practices
  • Computer proficient
  • Have own tools
  • Safety knowledge
  • Valid MO drivers license
  • Good multitask-er
Work History
06/2017 to CurrentGeneral Service TechnicianCompany Name | City, State
  • Operated equipment such as Tire machines and Balance machines
  • Maximized efficiency by coordinating changing and rotating of tires
  • Checked, installed and repaired brake system components such as rotors, pads and drums
  • Rotated, mounted and balanced tires on cars, trucks and vans
  • Evaluated fluid levels, battery functioning and vehicle leaks
  • Located and fixed tire flats with compounds or physical patches
  • Monitored materials inventory and requested items for restocking for each job
  • Consistently assumed additional responsibilities and worked extended hours to meet project deadlines
  • Performed basic machine set up
  • Supported technicians in equipment maintenance and repair
  • Used hand tools to change worn cutting tools
  • Followed company procedures to maintain work environment in neat and orderly condition
  • Maintained compliance with company standards to perform all maintenance activities
06/2014 to 06/2020Sales Floor AssociateCompany Name | City, State
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Educated customers on promotions to enhance sales.
  • Achieved sales goals and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Aided Bosnian and English speaking customers, increasing customer loyalty 50%.
06/2011 to 06/2014Lube TechnicianCompany Name | City, State
  • Greeted customers and answered questions about oil changes and other services.
  • Applied lubricants to moving parts of vehicle engines to prevent premature engine wear.
  • Engaged in customer follow-up phone calls to promote quality and consumer satisfaction.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Computed and recorded totals and transactions using Linux and Microsoft software .
  • Used vehicle lifts to dismount and mount tires to perform air checks, rotations and condition of tires.
  • Topped off all fluids in vehicle engines to lubricate, protect and cool engine.
  • Cleaned engines to prevent rust formation and remove dirt and grime, using engine DE-greaser and scrubbing brushes.
  • Worked alone or in team-based systems to complete up to 50 oil changes each day.
  • Kept shop areas neat, clean and free of safety hazards.
  • Maintained awareness of vehicle market trends to assess customer demands and budgets.
  • Worked on passenger, SUV and Truck vehicles to repair engines, transmissions and electrical systems.
  • Explained estimates and determined repair timelines to manage customer expectations.
Education
05/2013High School DiplomaMehlville High School, City
Certifications
  • ASE Refrigerant Recovery & Recycling Certificate
  • Identification Number: MVAC-C384025
References

Ellie Makenzie-Former Co-Worker At Valvoline And Close Friend For 7+Years, Currently Employed @ Barnes Jewish Hospital

Contact Info: Cell Number, 314-500-2822

Brian Harper- Close Friend For 12+Years, Currently Employed @ Charter Communications

Contact Info: Cell Number, 314-728-7527

Maria Wayne, Current Service Manager At Jim Butler Auto Plaza For 3+Years, Currently Employed @ Jim Butler Auto Plaza

-Contact Info: Cell Number, 865-401-5205

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Resume Overview

School Attended

  • Mehlville High School

Job Titles Held:

  • General Service Technician
  • Sales Floor Associate
  • Lube Technician

Degrees

  • 05/2013 High School Diploma

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