gardener resume example with 2 years of experience
Completed efficient, high-quality landscaping work for business, residential and institutional customers. Maintained cost-effective operations and achieved high satisfaction ratings. Background includes working with crew members to perform over [Number] jobs per week.
Friendly and efficient [Job Title] devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding [Industry] standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
Hardworking Warehouse Associate commended as reliable and safety-conscious individual with [Number] years of solid experience in warehouse operations. Proficient in operations of pallet movers, forklifts and swing-reach trucks. Expertise in shipping and receiving, loading and unloading trucks and order picking and packing.
- Using hand tools
- Trimming and edging flower beds
- Weeding and edging
- Landscape equipment knowledge
- Work site cleaning and organization
- Wrapping and boxing
- Materials handling and transport
- Walk-throughs
- Careful handling
- Able to lift up to [Number] pounds
- Shipping and receiving
- Inventory organization
- Product verification
- High-energy attitude
- Office equipment proficiency
- Call Center Operations
- Adaptive team player
- Quality control
Boston, MA, 06/2021 - Current
- Operated landscaping equipment to maintain grounds and remove trees.
- Watered plants and performed minor irrigation repair and adjustments.
- Performed transplanting, cultivating, trimming, fertilization and pruning tasks.
- Cleared pathways of overgrowth, debris and snow to reduce hazards.
- Pruned trees and bushes to improve visibility and shapes.
- Cared for grounds by mulching, aerating and edging around flower beds and walkways.
- Checked machinery and performed routine maintenance to prevent malfunction.
- Scheduled regular landscaping services to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
- Planted bulbs, bushes, trees and flowers to enhance environment.
- Used hand-held tools to maintain green spaces.
- Arranged shrubs and flowers to create landscape effects.
- Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximize retention.
- Answered customer questions regarding plant growing conditions and proper care.
- Transported plants and trees to and from planting sites.
- Fertilized, cultivated and weeded soil to deliver steady supply of nutrients to plants.
- Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
- Removed poison ivy and other harmful plants while wearing protective gear.
- Installed sprinkler systems to provide grass, flowers and other landscaping adequate water to grow.
- Mixed and sprayed fertilizers, herbicides and insecticides onto grass, shrubs and trees.
- Complied with quality standards, safety practices and company policies to maximize plant growth and beauty.
- Determined causes of lawn and garden issues and recommended solutions.
Milford, MA, 10/2020 - 06/2021
- Followed customer instructions about placement of items and special considerations for handling.
- Loaded completed orders on pallets according to delivery numbers.
- Moved over [Number] customer boxes weighing up to [Number] lbs to and from trucks.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Protected company inventory by maintaining and organizing storage areas.
- Secured items in truck by strapping over protective padding.
- Braced, padded and supported shipments to prevent shifting and damage.
- Palletized boxes to streamline movement and shipment.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Protected furniture by disassembling easily damaged parts, detaching headboards from bed frames and securing loose or unstable components.
- Inspected packages per shift to determine product or package damage.
- Drove truck safely to deliver items in original condition to destination.
- Communicated with customers daily to convey information regarding shipping times, insurance and delivery costs.
Sanford, FL, 10/2019 - 09/2020
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Documented conversations with customers to track requests, problems and solutions.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
- Upheld strict quality control policies and procedures during customer interactions.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Reviewed customer account information to determine current issues and potential solutions.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Answered [Number]+ inbound calls per day and directed to individuals or departments.
- Trained new employees on procedures and policies to maximize team performance.
- Exceeded company productivity standards on consistent basis.
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Resume Overview
School Attended
- Alliance Renee And Meyer Luskin Academy High School
Job Titles Held:
- Gardener
- Mover
- CSR
Degrees
- High School Diploma
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