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front office associate resume example with 12+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Skills
  • Scheduling and calendar management
  • Customer service
  • Verifying orders
  • Troubleshooting malfunctioning equipment
  • Drug inventory control
  • Work order management
  • Troubleshooting and repair
  • Health education
  • Computed tomography
  • Diagnostic imaging
  • Inventory management
  • Quality control
Experience
01/2021 to Current Field Service Technician Genuine Parts Company | Decatur, GA,
  • Delivered outstanding customer service on field visits to meet corporate guidelines.
  • Minimized customer callbacks and equipment failure by reviewing job upon completion.
  • Observed field safety protocols to prevent injuries and accidents.
  • Communicated with vendors, upper management and peers.
  • Trained customers on equipment after installation.
  • Performed annual and preventive system service maintenance.
  • Diagnosed and repaired mechanical issues according to industry standards.
  • Handled telephone support calls to determine issues and provide solutions.
01/2019 to 05/2020 UAB Nuclear Medicine Technologist Intern Uab Hospital | City, STATE,
  • Prepared, administered and measured radioactive isotopes to produce diagnostic scans and images to diagnose and treat diseases.
  • Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures.
  • Maintained compliance with standards for patient confidentiality, work accuracy and infection control.
  • Operated mobile imaging equipment to capture medical information at patients' bedsides, operating and emergency rooms.
  • Reduced patients' anxiety and enhanced cooperation by educating on procedure details, instructions and expectations.
06/2019 to 11/2019 UAB Nuclear Medicine Technologist Intern Brookwood Medical Hospital | City, STATE,
  • Prepared, administered and measured radioactive isotopes to produce diagnostic scans and images to diagnose and treat diseases.
  • Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures.
  • Tested patients to gather information on wide range of illnesses and diagnoses.
  • Maintained inventory and supply levels for contrast materials, film, catheters and other medical items, checking inventory stock and reordering items running low.
  • Operated mobile imaging equipment to capture medical information at patients' bedsides, operating and emergency rooms.
03/2006 to 06/2014 U.S. Army Avionics Communications Repairer U.S. Army | City, STATE,

Electrician – Aircraft Avionics & Team Leader

• Service a wide range of equipment, such as radios (FM, AM, VHF, and UHF), ARC-186, ARC-164, ARC-201, Aircraft Flight Control System, Electronics GPS, Flight Control Computers, AC/DC Power Distribution, Nickel-Cadmium Batteries and Battery Analyzing System, Data Bus Systems, and Intercommunication System.

• Supervise and evaluate the performance of up to 7 junior electricians against maintenance and repair quality benchmarks; play key role in operational readiness of integral systems.

• Spearheaded standardization of repair / utility service requests to streamline efforts and eliminate a critical maintenance backlog while deployed in Iraq serving Operation Enduring Freedom

• Train and mentor personnel in system and equipment operation, maintenance, and repair best practices.

• Volunteered to assist in construction of forward operating base (FOB) installation, investing 100+ hours into electrical wiring for facilities housing military and civilian personnel.

• Served in an array of collateral duties as Repairs & Utilities (R&U), Avionics Publications, and Maintenance Manager.

Education and Training
Expected in 08/2020 to to Master of Science | Nuclear Medical Technology University of Alabama At Birmingham, Birmingham, AL GPA:
Expected in 08/2018 to to Bachelor of Science | Kinesiology University of Alabama At Birmingham , , GPA:
Expected in 07/2013 to to Associate of Science | Pharmacy Technology Allied American University, Laguna Hills, CA GPA:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.

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Resume Overview

School Attended

  • University of Alabama At Birmingham
  • University of Alabama At Birmingham
  • Allied American University

Job Titles Held:

  • Field Service Technician
  • UAB Nuclear Medicine Technologist Intern
  • UAB Nuclear Medicine Technologist Intern
  • U.S. Army Avionics Communications Repairer

Degrees

  • Master of Science
  • Bachelor of Science
  • Associate of Science

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