Front End Worker Resume Example
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FRONT END WORKER
Summary
Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Skills
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Experience
Front End Worker / Dynamite - Syracuse , NY06/2021 - Current
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Worked closely with front-end staff to assist customers.
- Processed all sales transactions promptly to prevent long customer wait times.
- Received payments for products and issued receipts.
- Resolved customer complaints and escalated worsening concerns for remediation.
Sales Associate/Freight Handler / Dollar Tree Distribution Center - City , STATE04/2021 - 06/2021
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Acted as initial contact in addressing customer concerns.
- Built trusting relationships with customers by making personal connections.
- Helped average of 60 customers per day by responding to inquiries and locating products.
- Offered product and service consultations and employed upselling techniques.
- Met merchandise processing standards and maintained organized and accessible work area.
- Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
Key Holder / Dollar General Store - City , STATE09/2020 - 04/2021
- Supported and supervised store opening and closing procedures, including bank deposits and security procedures.
- Trained and helped supervsie staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
- Partnered with store leadership team to learn and understand management processes and reports.
- Developed product knowledge expertise and drove revenue growth by understanding features and benefits in full.
- Protected store assets by assisting with audits, routine cycle counts and physical inventory.
- Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
- Operated cash register.
- Maintained store in clean and neat manner.
- Performed store opening and closing tasks to comply with preset store operations guidelines.
- Signed for incoming shipments in manager's absence.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Set up visually appealing promotional displays.
- Completed point of sale opening and closing functions to enable accurate transaction processing and accounting operations.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Stocked and merchandised products in compliance with Plan-o-Grams and company guidelines to facilitate organized, attractive store layout.
- Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
- Managed inventory and stock levels in coordination with purchasing and receiving department.
- Responded to safety and loss prevention incidents.
- Enhanced sales by implementing merchandising and promotional improvements.
- Organized in-store promotional events.
- Initiated service consultations by asking customers open-ended questions to learn personal preferences and needs.
- Adhered to company policies and procedures and recommended coworkers' compliance to establish uniform standard of conduct.
- Calculated bill totals and tax amounts.
- Recommended improvements to store procedures.
- Emphasized customer service excellence through ongoing training of front-line team members
- Evaluated transactions for suspected fraud.
Education and Training
Bevill State Community College - City, StateSome College (No Degree): Liberal Arts And General Studies
- Dean's List Honoree 2008
- Gold WorkKeys Certificate
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School Attended
- Bevill State Community College
Job Titles Held:
- Front End Worker
- Sales Associate/Freight Handler
- Key Holder
Degrees
- Bevill State Community College -
City,
State Some College (No Degree) : Liberal Arts And General Studies
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