LiveCareer-Resume
Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Skills
  • POS systems
  • Payment processing
  • Cash management
  • Customer assistance
  • Coin counting
  • Merchandise restocking
  • Store operations oversight
  • Workplace safety
  • Customer outreach
  • Leadership development
  • Working collaboratively
  • Organizational skills
  • Driving business growth
  • Product ordering
  • Team member development
Experience
Front End Worker, 06/2021 to Current
DynamiteSyracuse, NY,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Received payments for products and issued receipts.
  • Resolved customer complaints and escalated worsening concerns for remediation.
Sales Associate/Freight Handler, 04/2021 to 06/2021
Dollar Tree Distribution CenterCity, STATE,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Acted as initial contact in addressing customer concerns.
  • Built trusting relationships with customers by making personal connections.
  • Helped average of 60 customers per day by responding to inquiries and locating products.
  • Offered product and service consultations and employed upselling techniques.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
Key Holder, 09/2020 to 04/2021
Dollar General StoreCity, STATE,
  • Supported and supervised store opening and closing procedures, including bank deposits and security procedures.
  • Trained and helped supervsie staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
  • Partnered with store leadership team to learn and understand management processes and reports.
  • Developed product knowledge expertise and drove revenue growth by understanding features and benefits in full.
  • Protected store assets by assisting with audits, routine cycle counts and physical inventory.
  • Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
  • Operated cash register.
  • Maintained store in clean and neat manner.
  • Performed store opening and closing tasks to comply with preset store operations guidelines.
  • Signed for incoming shipments in manager's absence.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Set up visually appealing promotional displays.
  • Completed point of sale opening and closing functions to enable accurate transaction processing and accounting operations.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Stocked and merchandised products in compliance with Plan-o-Grams and company guidelines to facilitate organized, attractive store layout.
  • Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
  • Managed inventory and stock levels in coordination with purchasing and receiving department.
  • Responded to safety and loss prevention incidents.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Organized in-store promotional events.
  • Initiated service consultations by asking customers open-ended questions to learn personal preferences and needs.
  • Adhered to company policies and procedures and recommended coworkers' compliance to establish uniform standard of conduct.
  • Calculated bill totals and tax amounts.
  • Recommended improvements to store procedures.
  • Emphasized customer service excellence through ongoing training of front-line team members
  • Evaluated transactions for suspected fraud.
Education and Training
: Liberal Arts And General Studies, Expected in to Bevill State Community College - Hamilton, AL
GPA:
  • Dean's List Honoree 2008
  • Gold WorkKeys Certificate

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Resume Overview

School Attended

  • Bevill State Community College

Job Titles Held:

  • Front End Worker
  • Sales Associate/Freight Handler
  • Key Holder

Degrees

  • Some College (No Degree)

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