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front end cashier deli worker resume example with 12 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Reliable versatile Assistant Manager offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in loss and prevention and many other areas and flexible with changing business needs.

High-energy Deli manager offering over 12 years of Customer Service experience. Effectively boost add-on sales with good interpersonal communication skills. Dependable and adaptable with resourceful nature and conscientious approach.

Focused Manager with strong understanding of retail operations. Offering excellent experience in high-volume settings. Highly service-minded and professional with customers and employees alike.

Skills
  • ID Verification
  • Currency Sorting
  • Bagging and Packaging
  • Sales
  • Cash Handling
  • Cleaning
  • Store Merchandising
  • Point of Sale Systems
  • Customer Complaint Resolution
  • Product Knowledge
  • Cash Register Operation
  • New Product Information
  • Issuing Receipts
  • Quality Management
  • Payment Collection
  • Purchase Assistance
  • Customer Direction
  • Currency Counting
  • Point-of-sale system operation
  • Point of sale operation
  • Wire Transfers
  • Identification checks
  • Refunds and exchanges
  • Drawer management
  • Product and service sales
  • Cash register systems
  • Product restocking
  • Security Monitoring
  • Order taking
  • Inventory management
  • Cleaning and sanitizing
  • Store merchandise stocking
  • Cash drawer management
  • Customer assistance
  • Basic math skills
  • Liquor law compliance
  • Till counting
  • Merchandising
  • Liquor regulations and compliance
  • Team Leadership
  • Scheduling
  • Food Preparation
  • Inventory Control
  • Guest Services
  • Staff Management
  • Employee Training
  • Inventory Maintenance
  • Health and Safety Standards
  • Food Safety
  • Waste Reduction
  • Performance Appraisals
  • Store Operations
  • Product Sales
  • Packaging
  • Profit and Loss Analysis
  • Promotional Understanding
  • Meat inspection
  • Meat preparation
  • Meat weighing and labeling
  • Supplies maintenance
  • Carcass cutting
  • Efficient precision
  • Depth perception
  • Training personnel
  • Concentration
  • Safe food handling
  • Hand-eye coordination
  • Management
  • Quality assurance
  • Meat delivery inspection
  • Curing and tenderizing
  • Meat cutting
  • Policies and procedures
  • Mathematical calculations
  • Coaching and mentoring
  • Job inspections
  • Creative merchandising
  • Search Engine Optimization
  • Budgeting
  • Verbal and written communication
  • Stocking and Replenishing
  • Food Spoilage Prevention
  • Food Preparation and Safety
  • Food Processing
  • Cleaning and Organization
  • Ingredient Preparation
  • Excellent Communication
  • Quick-Learning
  • Efficient Multitasking
  • Food inspection
  • Recipes and menu planning
  • Dependable and reliable
  • Ambitious
  • Kitchen organization
  • Performance improvement
  • Time management
  • Written Communication
  • Computer skills
Education
Belfast Area High School Belfast, ME Expected in 06/2006 GED : General Studies - GPA :
Waterville Senior High School Waterville, ME Expected in 06/2004 : General Studies - GPA :
Certifications

Serve Safe Certified

Work History
Eegee's - Front End Cashier/deli Worker
Gilbert, AZ, 10/2021 - Current
  • Helped customers complete purchases, locate items and join reward programs.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and responded to requests for information.
  • Approached every question or concern with calm and level-headed approach.
  • Informed front end manager of equipment repair and replacement needs to maintain operations.
  • Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
  • Called for back up cashiers during peak times to minimize wait time for customers.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Operated cash register to record transactions accurately and efficiently.
Hei Hotels & Resorts - Assistant Manager
New Orleans, LA, 06/2021 - 09/2021
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Monitored security and handled incidents calmly.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
Hyatt Hotels Corp. - Night Manager
Dublin, OH, 12/2012 - 12/2020
  • Created nightly shift task lists to assign duties to each employee.
  • Prepared nightly deposits by accurately counting cash, filling out deposit slips, and securing deposit in vault.
  • Conducted nightly inventory management procedures to track sales and stock levels.
  • Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
  • Observed and monitored store's security cameras to reduce retail crimes.
  • Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
  • Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
  • Evaluated existing operations and current market trends to identify necessary improvements and capitalize on changes.
  • Taught Deli safety and proper way to use the slicers, as well as effective customer service techniques, boosting client satisfaction by having continuous Exception all customer service.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained store equipment, printers and fax machines.
  • Managed overstocking, restocking and inventory control procedures during day shift.
  • Effectively supervised staff of 10 personnel by implementing company policies, protocols, work rules and disciplinary action.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Implemented and executed reviews of computer systems for compliance with state and federal regulations.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Prepared quotes for new products and services and composed budgets.
  • Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
  • Cut meats to customer specifications and answered questions about specialty products.
  • Passed 2 inspections by closely adhering to safety and cleanliness standards and company processes.
  • Performed meat inspections and checked temperature environment to maximize food safety.
  • Sharpened and adjusted cutting equipment through sharpening stone and electeic knife sharpener .
  • Prepared poultry by cleaning, cutting and discarding inedible parts.
  • Adhere to safety and cleanliness standards and maintained equipment.
Waterville House Of Pizza - Manager
City, STATE, 03/2009 - 12/2012
  • Recorded inventory sales into organization's weekly income report.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Cooked over 100 take-out orders per shift and securely packaged and labeled each order.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware and cooking utensils.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained food safety and sanitation standards.
  • Managed opening and closing shift kitchen tasks.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Established and updated work schedules to account for changing staff levels and expected workloads.

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Resume Overview

School Attended

  • Belfast Area High School
  • Waterville Senior High School

Job Titles Held:

  • Front End Cashier/deli Worker
  • Assistant Manager
  • Night Manager
  • Manager

Degrees

  • GED

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