Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Dedicated student with outstanding performance in goal achievement, accuracy and teamwork. Great communication skills backed by positive attitude and willingness to work hard. Demonstrated skill in helping others, passion for personalized service and attention to detail. Energetic and creative with meeting customer and team needs.

Education
Eastern Kentucky University Richmond, KY Expected in 05/2025 Bachelor of Health Science : Occupational Therapy - GPA :
  • Received Merit Tier III Scholarship
  • EKU Access Scholarship
  • KY Ed. Excellence Scholarship - Fall


Louisville Male High School Louisville, KY Expected in 05/2021 High School Diploma : - GPA :


  • Awarded Academic Excellence Award
  • Daughters of American Revolution Award ( DAR ) JROTC
  • Cadet Honors Award
  • Citizenship Award
  • Perfect Attendance
  • Leadership Award
  • Former Member of National Beta Club
  • Former Member of BSU


Skills
  • Energy and Physical Stamina
  • Flexible Hours
  • Training and mentoring
  • Cash Handling
  • Adaptability
  • Reading comprehension
  • Analytical skills
  • Reliable and Responsible
  • Payment Processing
  • Honest and Ethical
Work History
Kroger - Front End Associate ( Kroger )
City, STATE, 10/2020 - 08/2021
  • Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Operated Customer Service Desk to process customer orders.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Gathered shopping baskets and carts and relocated to designated areas.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Greeted over 120 patients per day.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Collected and authorized payments of guests.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Completed file maintenance log for price discrepancies.
  • Counted money in drawers at beginning and end of each shift.
  • Sold lottery tickets and fish and game licenses.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked with all customers to understand needs and provide excellent service.
Hannah Roby - Team Member ( Kentucky Kingdom )
City, STATE, 07/2020 - 09/2020
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Contributed to team success by completing jobs quickly and accurately.
  • Resolved issues quickly to maintain productivity goals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Sought out ways to go above and beyond job requirements.
  • Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Operated production machinery safely to reduce workplace accidents.
  • Reviewed component quality to assess conformance with tolerances and remove unacceptable products.
  • Operated material moving equipment to move heavy loads and maintain production levels.
  • Created appealing displays for routine arrangements and special promotions.
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Learned all required tasks quickly to maximize performance.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.
  • Coordinated work of project dedicated to raise awareness of need, applying strong project and team leadership to enhance success.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Maintained productive, efficient approach to all tasks.
  • Participated in cross-functional team-building activities.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Handled portion control activities according to specified instructions provided by chef.
  • Grilled meats and seafood to customer specifications.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for business.
Cynthia Joyner - Team Member ( Boujie Biscuit )
City, STATE, 05/2019 - 04/2020
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Reviewed component quality to assess conformance with tolerances and remove unacceptable products.
  • Created appealing displays for routine arrangements and special promotions.
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
  • Learned all required tasks quickly to maximize performance.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.
  • Coordinated work of project dedicated to raise awareness of need, applying strong project and team leadership to enhance success.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Maintained productive, efficient approach to all tasks.
  • Assisted chef with planning easy but elegant appetizers to spark customer interest.
  • Planned promotional menu additions based on seasonal pricing and product availability.
  • Ordered and received products and supplies to stock kitchen areas.
  • Transitioned between breakfast and lunch service.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Managed kitchen staff, supervised preparation of foods ,and explained steps for readying specialty items.
  • Communicated closely with servers to fully understand special orders for customers.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.

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Resume Overview

School Attended

  • Eastern Kentucky University
  • Louisville Male High School

Job Titles Held:

  • Front End Associate ( Kroger )
  • Team Member ( Kentucky Kingdom )
  • Team Member ( Boujie Biscuit )

Degrees

  • Bachelor of Health Science
  • High School Diploma

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