Front End Associate ( Kroger ) Resume Example

FRONT END ASSOCIATE ( KROGER )

Education

Eastern Kentucky University, City, StateBachelor of Health Science, Occupational Therapy, Expected in 05/2025

Received Merit Tier III Scholarship
EKU Access Scholarship
KY Ed. Excellence Scholarship - Fall

Louisville Male High School, City, StateHigh School Diploma, 05/2021

Awarded Academic Excellence Award
Daughters of American Revolution Award ( DAR ) JROTC
Cadet Honors Award
Citizenship Award
Perfect Attendance
Leadership Award
Former Member of National Beta Club
Former Member of BSU

Professional Summary

Dedicated student with outstanding performance in goal achievement, accuracy and teamwork. Great communication skills backed by positive attitude and willingness to work hard. Demonstrated skill in helping others, passion for personalized service and attention to detail. Energetic and creative with meeting customer and team needs.

Skills

Energy and Physical Stamina
Flexible Hours
Training and mentoring
Cash Handling
Adaptability

Reading comprehension
Analytical skills
Reliable and Responsible
Payment Processing
Honest and Ethical

Problem Solving
Cash Register Operations
Analytical Thinking
Coin and Currency Counting

Work History

Front End Associate ( Kroger )10/2020 to 08/2021Company Name, City, State

Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
Replaced merchandise stock throughout check-out lines and end-cap displays.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Helped customers complete purchases, locate items and join reward programs.
Operated Customer Service Desk to process customer orders.
Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
Gathered shopping baskets and carts and relocated to designated areas.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Greeted over 120 patients per day.
Worked flexible schedule and extra shifts to meet business needs.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked closely with shift manager to solve problems and handle customer concerns.
Collected and authorized payments of guests.
Resolved customer complaints and maintained clean and tidy checkout area.
Maintained customer satisfaction with quick and professional handling of product returns.
Monitored self-checkout systems and provided assistance or intervention where required.
Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
Completed file maintenance log for price discrepancies.
Counted money in drawers at beginning and end of each shift.
Sold lottery tickets and fish and game licenses.
Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
Maintained reports of transactions and greeted customers when entering and leaving establishment.
Handled approximately daily credit and cash transactions for customers with accuracy and speed.
Checked identification for proof-of-age for alcohol and tobacco sales.
Maintained current knowledge of store promotions and highlighted sales to customers.
Operated cash register to record transactions accurately and efficiently.
Performed cash, card and check transactions to complete customer purchases.
Used POS system to enter orders, process payments and issue receipts.
Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
Carried out day-day-day duties accurately and efficiently.
Worked with all customers to understand needs and provide excellent service.

Team Member ( Kentucky Kingdom )07/2020 to 09/2020Company Name, City, State

Pursued learning opportunities to advance knowledge and take on leadership position.
Contributed to team success by completing jobs quickly and accurately.
Resolved issues quickly to maintain productivity goals.
Developed strong cooperative relationships with coworkers and managers.
Operated register to process payments and collect cash payment for order totals.
Sought out ways to go above and beyond job requirements.
Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
Trained new team members by relaying information on company procedures and safety requirements.
Operated production machinery safely to reduce workplace accidents.
Reviewed component quality to assess conformance with tolerances and remove unacceptable products.
Operated material moving equipment to move heavy loads and maintain production levels.
Created appealing displays for routine arrangements and special promotions.
Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
Continuously checked products for quality assurance according to strict guidelines.
Learned all required tasks quickly to maximize performance.
Took on additional job duties during unexpected backlog, resulting in meeting project target date.
Coordinated work of project dedicated to raise awareness of need, applying strong project and team leadership to enhance success.
Worked different stations to provide optimal coverage and meet production goals.
Kept work areas clean, organized and safe to promote efficiency and team safety.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Maintained productive, efficient approach to all tasks.
Participated in cross-functional team-building activities.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Created identical dishes numerous times daily with consistent care, attention to detail and quality.
Handled portion control activities according to specified instructions provided by chef.
Grilled meats and seafood to customer specifications.
Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
Engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for business.

Team Member ( Boujie Biscuit ) 05/2019 to 04/2020Company Name, City, State

Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Operated register to process payments and collect cash payment for order totals.
Trained new team members by relaying information on company procedures and safety requirements.
Reviewed component quality to assess conformance with tolerances and remove unacceptable products.
Created appealing displays for routine arrangements and special promotions.
Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
Learned all required tasks quickly to maximize performance.
Took on additional job duties during unexpected backlog, resulting in meeting project target date.
Coordinated work of project dedicated to raise awareness of need, applying strong project and team leadership to enhance success.
Kept work areas clean, organized and safe to promote efficiency and team safety.
Worked different stations to provide optimal coverage and meet production goals.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Maintained productive, efficient approach to all tasks.
Assisted chef with planning easy but elegant appetizers to spark customer interest.
Planned promotional menu additions based on seasonal pricing and product availability.
Ordered and received products and supplies to stock kitchen areas.
Transitioned between breakfast and lunch service.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Managed kitchen staff, supervised preparation of foods ,and explained steps for readying specialty items.
Communicated closely with servers to fully understand special orders for customers.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Created identical dishes numerous times daily with consistent care, attention to detail and quality.

References

- Kimberly Mosley , APRN Primary Care Services, PLLC

- Kimberlymosely41@gmail.com

- ( 502 ) 432 0 6586

- Kasey Carter , Kroger, Front End Manager

- ( 502 ) 322 - 7824

- Cynthia Joyner , Boujie Biscuit , Previous Employer

- ( 317 ) 560 - 8075

Resume Overview

School Attended

Eastern Kentucky University
Louisville Male High School

Job Titles Held:

Front End Associate ( Kroger )
Team Member ( Kentucky Kingdom )
Team Member ( Boujie Biscuit )

Degrees

Bachelor of Health Science , Occupational Therapy Expected in 05/2025
High School Diploma , 05/2021

Front End Associate ( Kroger ) Resume Example

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