LiveCareer-Resume

front end associate resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Skills
  • Product Restocking
  • Team Contribution
  • Sales
  • Guest Services
  • Sales Goals
  • Store Merchandising
  • Cleaning
  • Point of Sale Systems
  • Cash Register Operation
  • Product Knowledge
  • Customer Complaint Resolution
  • Product Location
  • Merchandising and display assembly
  • Time management
  • Customer assistance
  • Drawer management
  • Payment collection
  • Guest inquiries
  • Point of sale operation
  • Stocking and replenishing
  • Receipt and refund issuance
  • Refunds and exchanges
  • Purchase assistance
  • Product and service sales
  • Spirit, wine and beer expertise
  • Cash Handling
  • Cash drawer management
  • Refund handling
  • Point-of-sale system operation
  • Basic math skills
  • Staff Training
  • Cash register systems
  • Time management skills
  • Safe verifications
  • Inventory management
  • Customer Relations
  • Written and verbal communication
  • Cleaning and sanitizing
  • Coaching and mentoring
  • Sales expertise
  • Retail merchandising
  • Currency counting
  • Till counting
  • Liquor law compliance
  • Money handling
Education
Falcon High School Peyton, CO Expected in 05/2014 High School Diploma : - GPA :
Work History
The Tjx Companies, Inc. - Front End Associate
Tulsa, OK, 04/2021 - Current
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Facilitated cash, check and credit transactions on cash register with 100% accuracy.
  • Operated Home Depot POS to process customer orders.
  • Gathered shopping baskets and carts and relocated to designated areas.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
Petco - Front End Associate/Front End Supervisor
Fridley, MN, 10/2019 - Current
  • Trained team members in successful strategies to meet operational and sales targets.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Achieved dramatic hiring influx through positive employee motivation and focus on continuous improvement.
  • Structured budget monitoring and cash movements to minimize security risks and maintain tight controls.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Monitored cash drawers in seven checkout stations to verify adequate cash supply, as well as monitoring front end safe.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Rejuvenated culture to realign procedures and improve customer service and satisfaction.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Transformed employee performance by enhancing training and mentoring strategies in operational and customer-facing roles.
Walmart - Overnight Stocker/Cashier
City, STATE, 02/2015 - 10/2019
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Completed inventory counts and ordered merchandise.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Learned Truck Unloading and Front End Cashier positions and provided backup at key times.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Operated cash register to record all transactions accurately and efficiently.

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Resume Overview

School Attended

  • Falcon High School

Job Titles Held:

  • Front End Associate
  • Front End Associate/Front End Supervisor
  • Overnight Stocker/Cashier

Degrees

  • High School Diploma

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