front end associate resume example with 1+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles all funds to maximize accounting accuracy and meet strict compliance standards. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Reliable team member with experience processing payments, helping customers, balancing cash drawers and working within various departments. Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Skills
Merchandise display set up
Order selection and preparation
Retail transactions
Inventory monitoring
Efficient time management
POS systems
Cash management
Loss prevention
Cash counting machine operations
Security monitoring
Product recommendations
Payment processing
Issue resolution
Customer assistance
Cash register operation
Merchandise restocking
Credit and cash transactions
Hardware repair
System upgrades
Computer configurations
Issue diagnosis and resolution
Report writing
Diagnostics
Coding in C++
Coding in HTML
Coding in Python
Customer Service
Time management skills
Education and Training
Kingsway Regional High SchoolWoolwich Township, NJExpected in 06/2020 ā āHigh School Diploma: - GPA:
Rowan College At Gloucester CountySewell, NJExpected in ā ā:Computer Science - GPA:
Experience
Highcom Security Services, Inc. - Front End Associate Albany, CA, 05/2021 - Current
Maintained clean and clutter-free front-end area.
Greeted customers upon arrival and offered assistance with locating store merchandise.
Processed and completed cash or credit transactions accurately.
Re-stocked check-out line and end-cap displays with new merchandise.
Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.
Operated register for cash, check and credit card transactions, maintaining 100% accuracy.
Packaged, transported, and loaded customer orders into shopping carts and vehicles for carry-out or pick-up service.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Met high productivity standards in processing payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Scanned customer purchases and supported transactions to streamline sales process.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Resolved customer complaints and escalated worsening concerns for remediation.
Assisted customers with account updates, new service additions and promotional offers.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Increased sales by suggesting specific complementary items to customers.
Sears - Service Desk Associate Ennis, TX, 03/2020 - 05/2021
Delivered basic support and troubleshooting such as password resets, printer configurations and break/fix instructions.
Documented solutions and troubleshooting steps concisely in ticketing system and alerted other team members of new service solutions.
Enhanced guest satisfaction by answering inquiries about business operations and policies, resolving concerns and developing creative solutions to guest concerns.
Arranged special accommodations for guests to maintain optimal satisfaction.
Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
Drafted and maintained incident reports, daily activity logs and other documents requested by management.
Stayed current on local attractions and special events to help guests with entertainment options.
Promoted loyalty by signing customers up for rewards program and encouraged repeat stays through exceptional service.
Handled payment processing and provided customers with receipts and proper bills and change.
UPS - UPS Driver Assistant City, STATE, 12/2020 - 12/2020
Lifted boxes and products with correct safety gear and techniques.
Loaded and unloaded products according to driver direction to meet continuous delivery deadlines.
Helped driver move loads as heavy as 20 pounds.
Protected loads from shifting and products from damage through proper loading, bracing and balancing.
Used hand trucks and dolly's to move heavy items.
maintained customer satisfaction by fast delivery times and undamaged packages.
Kingsway Regional High School - Student Summer Tech City, STATE, 07/2019 - 09/2019
Checked in computers and performed diagnostics for repair.
Performed inventories on computers and computer repair equipment.
Identified hardware issues caused by component failures using approved diagnostic tools.
Configured computers to network drivers and connected to printers and other peripheral equipment.
Disassembled computer systems to troubleshoot and resolve hardware issues.
Configured new employee work stations consisting of hardware, software and peripheral devices.
Performed necessary sanitation to all types of devices, keeping the devices in good condition until the next sanitation date.
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