Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Responsible worker possessing first-rate scheduling, telephone and documentation abilities. Service-oriented individual with expertise in preparing and modifying documents, coordinating meetings and trips and preparing responses on behalf of company. Committed to establishing stellar rapport with clients of diverse backgrounds.
- Merchandise display set up
- Retail transactions
- Order selection and preparation
- Team-oriented
- Efficient time management
- Communications
- Customer service
- Problem resolution
- Multi-line telephone skills
- Organization and efficiency
- Recordkeeping and bookkeeping
- Multitasking ability
- Document control
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- Professional and polished presentation
- Point of Sale (POS) system operations
- Issue resolution
- Payment processing
- POS systems
- Credit and cash transactions
- Customer greeting
- Coin counting
- Cash register operation
- ID verification
- Customer assistance
- Cash management
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10/2020 to 11/2020 Receptionist Compass Group Usa Inc – Manteca, CA,
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Answered and directed incoming calls using multi-line telephone system.
- Scheduled and confirmed appointments.
- Responded to customer concerns and issues.
- Check in patients and get their records ready for the scribes
- Spanish translator
07/2020 to 09/2020 Front End Associate Highcom Security Services, Inc. – Albany, CA,
- Maintained clean and clutter-free front-end area.
- Processed and completed cash or credit transactions accurately.
- Operated register for cash, check and credit card transactions, maintaining [Number]% accuracy.
- Re-stocked check-out line and end-cap displays with new merchandise.
- Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.
- Packaged, transported, and loaded customer orders into shopping carts and vehicles for carry-out or pick-up service.
- Greeted customers upon arrival and offered assistance with locating store merchandise.
11/2018 to 05/2020 Receptionist Compass Group Usa Inc – Monmouth Junction, NJ,
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Answered and directed incoming calls using multi-line telephone system.
- Organized and updated schedules and monthly calendar obligations for various levels of management and staff.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Managed more than 50 incoming calls per day.
- Processed payments and updated accounts to reflect balance changes.
- Prepared, compiled and filed documents as well as reports presented to various parties.
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
- Scheduled and confirmed appointments.
- Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
- Rendered information to callers and drafted office emails.
- Responded to customer concerns and issues.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
06/2016 to 11/2018 Housekeeping Marriott Vacations Worldwide – Branson, MO,
- Maintained clean and clutter-free front-end area.
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
- Checked 30-50 rooms per day to verify vacancies post-checkout.
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
- Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
04/2015 to 09/2017 Waitress Traditions Spirits – Newcastle, OK,
- Increased sales of high margin menu items through effective upselling.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Expected in 06/2019 GED:
Project Turn Around - Nacogdoches, TX,
GPA:
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