Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Responsible worker possessing first-rate scheduling, telephone and documentation abilities. Service-oriented individual with expertise in preparing and modifying documents, coordinating meetings and trips and preparing responses on behalf of company. Committed to establishing stellar rapport with clients of diverse backgrounds.

Skills
  • Merchandise display set up
  • Retail transactions
  • Order selection and preparation
  • Team-oriented
  • Efficient time management
  • Communications
  • Customer service
  • Problem resolution
  • Multi-line telephone skills
  • Organization and efficiency
  • Recordkeeping and bookkeeping
  • Multitasking ability
  • Document control
  • Professional and polished presentation
  • Point of Sale (POS) system operations
  • Issue resolution
  • Payment processing
  • POS systems
  • Credit and cash transactions
  • Customer greeting
  • Coin counting
  • Cash register operation
  • ID verification
  • Customer assistance
  • Cash management
Experience
10/2020 to 11/2020
Receptionist Compass Group Usa Inc Manteca, CA,
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Answered and directed incoming calls using multi-line telephone system.
  • Scheduled and confirmed appointments.
  • Responded to customer concerns and issues.
  • Check in patients and get their records ready for the scribes
  • Spanish translator
07/2020 to 09/2020
Front End Associate Highcom Security Services, Inc. Albany, CA,
  • Maintained clean and clutter-free front-end area.
  • Processed and completed cash or credit transactions accurately.
  • Operated register for cash, check and credit card transactions, maintaining [Number]% accuracy.
  • Re-stocked check-out line and end-cap displays with new merchandise.
  • Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.
  • Packaged, transported, and loaded customer orders into shopping carts and vehicles for carry-out or pick-up service.
  • Greeted customers upon arrival and offered assistance with locating store merchandise.
11/2018 to 05/2020
Receptionist Compass Group Usa Inc Monmouth Junction, NJ,
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Answered and directed incoming calls using multi-line telephone system.
  • Organized and updated schedules and monthly calendar obligations for various levels of management and staff.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Managed more than 50 incoming calls per day.
  • Processed payments and updated accounts to reflect balance changes.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Scheduled and confirmed appointments.
  • Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
  • Rendered information to callers and drafted office emails.
  • Responded to customer concerns and issues.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
06/2016 to 11/2018
Housekeeping Marriott Vacations Worldwide Branson, MO,
  • Maintained clean and clutter-free front-end area.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
  • Checked 30-50 rooms per day to verify vacancies post-checkout.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
04/2015 to 09/2017
Waitress Traditions Spirits Newcastle, OK,
  • Increased sales of high margin menu items through effective upselling.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Education and Training
Expected in 06/2019
GED:
Project Turn Around - Nacogdoches, TX,
GPA:

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School Attended

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Job Titles Held:

  • Receptionist
  • Front End Associate
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  • Housekeeping
  • Waitress

Degrees

  • GED

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