Responsible worker possessing first-rate scheduling, telephone and documentation abilities. Service-oriented individual with expertise in preparing and modifying documents, coordinating meetings and trips and preparing responses on behalf of company. Committed to establishing stellar rapport with clients of diverse backgrounds.
Skills
Merchandise display set up
Retail transactions
Order selection and preparation
Team-oriented
Efficient time management
Communications
Customer service
Problem resolution
Multi-line telephone skills
Organization and efficiency
Recordkeeping and bookkeeping
Multitasking ability
Document control
Professional and polished presentation
Point of Sale (POS) system operations
Issue resolution
Payment processing
POS systems
Credit and cash transactions
Customer greeting
Coin counting
Cash register operation
ID verification
Customer assistance
Cash management
Experience
10/2020 to 11/2020
ReceptionistCompass Group Usa Inc – Manteca, CA,
Greeted visitors, assessed needs and directed to appropriate personnel.
Answered and directed incoming calls using multi-line telephone system.
Scheduled and confirmed appointments.
Responded to customer concerns and issues.
Check in patients and get their records ready for the scribes
Spanish translator
07/2020 to 09/2020
Front End AssociateHighcom Security Services, Inc. – Albany, CA,
Maintained clean and clutter-free front-end area.
Processed and completed cash or credit transactions accurately.
Operated register for cash, check and credit card transactions, maintaining [Number]% accuracy.
Re-stocked check-out line and end-cap displays with new merchandise.
Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.
Packaged, transported, and loaded customer orders into shopping carts and vehicles for carry-out or pick-up service.
Greeted customers upon arrival and offered assistance with locating store merchandise.
11/2018 to 05/2020
ReceptionistCompass Group Usa Inc – Monmouth Junction, NJ,
Greeted visitors, assessed needs and directed to appropriate personnel.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Answered and directed incoming calls using multi-line telephone system.
Organized and updated schedules and monthly calendar obligations for various levels of management and staff.
Maintained daily calendars, set appointments with clients and planned daily office events.
Managed more than 50 incoming calls per day.
Processed payments and updated accounts to reflect balance changes.
Prepared, compiled and filed documents as well as reports presented to various parties.
Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Scheduled and confirmed appointments.
Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
Rendered information to callers and drafted office emails.
Responded to customer concerns and issues.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
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