front end associate resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and computations.
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Resolved product issue through consumer testing.
Documented and resolve issue which led to successful results.
Achieved company sales through effectively helping with collaborative team work.
Achieved weekly goals by completing tasks given by company request with accuracy and efficiency.
Achieved 25% of sales quote for companies monthly sales.
Skills
Flexible and Adaptable
Team building
Multitasking Abilities
Excellent Communication
Analytical and Critical Thinking
Teamwork and Collaboration
Dependable and Responsible
Planning and Coordination
Organization and Time Management
Attention to Detail
Good Telephone Etiquette
Team contribution
Drawer management
Customer assistance
Proficient in data base Software
Work History
Front End Associate, 09/2021 to 09/2022 Wegmans Food Markets, Inc. – , , Santa Fe, NM
Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
Replaced merchandise stock throughout check-out lines and end-cap displays.
Facilitated cash, check and credit transactions on cash register with 97% accuracy.
Operated POS Systems to process customer orders.
Answered questions about store policies and addressed customer concerns.
Helped customers complete purchases, locate items and join reward programs.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Worked flexible schedule and extra shifts to meet business needs.
Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
Gathered shopping baskets and carts and relocated to designated areas.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked closely with shift manager to solve problems and handle customer concerns.
Restocked and organized merchandise in front lanes.
Collected and authorized payments of guests.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Maintained cash drawer of $400 or more per shift.
Completed inventory counts and ordered merchandise.
Reviewed weekly sales ads and monitored price changes.
Team Lead, 03/2021 to 09/2021 Connexions Loyalty – , , Santa Fe, NM
Coached team members in techniques necessary to complete job tasks.
Trained new team members by relaying information on company procedures and safety requirements.
Worked different stations to provide optimal coverage and meet production goals.
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Continuously checked products for quality assurance according to strict guidelines.
Instructed junior team members on protocols and procedures of each station to maximize contributions.
Developed monthly and daily production output plans to deliver on customer service and financial metrics.
Directed and supervised teams of 24 engaged in team members carry out plans and time skills and development
Environmental Specialist, 04/2019 to 06/2020 Acrt, Inc. – , , Valentine, NE
Identified training for environmental compliance and implemented training to operations and other team members.
Developed and executed initiatives to improve environmental knowledge and awareness.
Released reporting and recordkeeping to meet environmental regulations.
Tracked key compliance metrics and implemented systems to improve performance.
Shared best practices and developed synergies for businesses to achieve results.
Prepared detailed scientific reports or presentations based on findings.
Investigated accidents and analyzed root causes to develop corrective action plans.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Saved $ 2,300 by implementing cost-saving initiatives that addressed long-standing problems
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