Energetic Cashier with 2 years of experience assisting guests in a front-end settings with speedy order processing. Expert at answering guest' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boost sales by explaining current promotions, relating to guests and building rapport. Being a dedicated cashier with 2 years of experience completing transactions with priority on guests satisfaction. Focused on answering guests' questions, solving problems and processing payments. Committed to helping guests with uncommon questions and concerns by asking coworkers and managers for assistance. Strong communicator and team player, eager to learn new processes to support overall organizational success. Eager to apply detailed-oriented and guest service help.
- Retail transactions
- Merchandise display set up and restock
- Detailed-oriented
- Team-oriented
- Customer greeting
- Credit and cash transactions
- Customer assistance
- 3-day Member
Mayfield, KY, 03/2020 - Current
- Greeted customers upon arrival and offered assistance with locating store merchandise.
- Operated register for cash, check and credit card transactions, maintaining 90% accuracy.
- Maintained clean and clutter-free front-end area.
- Re-stocked check-out line and end-cap displays with new merchandise.
- Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.
- Processed and completed cash or credit transactions accurately.
- Welcomed customers, offering assistance to help find necessary store items.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Learned roles of other departments to provide coverage and keep store operational.
- Resolved issues with cash registers, card scanners and printers.
- Inspected items for damage and obtained replacements for customers.
- Increased sales 33% by suggesting specific purchases to customers.
New Glarus, WI, 07/2019 - 03/2020
- Received orders and fulfilled orders quickly and efficiently.
- Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
- Managed concession stand public gatherings, including concerts and sports events.
- Recorded customer orders and communicated clearly to confirm each order.
- Completed side work tasks, including restocking condiments and cleaning refrigerators.
- Monitored supply inventory and replenished at the end of each day to prepare for next event.
- Suggested additional menu items, beverages and desserts to increase sales.
- Cleaned food preparation areas, cooking surfaces and utensils.
- Served food and beverages with focus on quality items and superior service.
- Effectively worked with teammates and openly invited coaching from management team.
- Calculated and processed payments, communicating with customers to ensure accuracy and satisfaction.
- Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
Chesapeake, VA, 06/2018 - 02/2019
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
- Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Communicated with kitchen staff about cook times to foster customer satisfaction.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Enhanced guests' experiences by fulfilling special requests during visits.
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Resume Overview
School Attended
- The Institute Of Beauty And Wellness
- Saint Francis High School
Job Titles Held:
- Front End Associate
- Concession Stand Worker
- Hostess
Degrees
- High School Diploma
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